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"My only complaint is the website is inaccurate about customer service hours and the website does not allow you to cancel orders online. BUT, that is okay because once I did get to talk to someone in customer service they fixed everything and were very helpful, caring and patient. Thank you so much for the over the phone service!"
"Delivery was easy and care-free, delivery truck did not keep me sitting around the house all day"
"It was a good experience purchasing our new living room furniture. Our salesperson was very helpful on the showroom floor. The delivery was as scheduled. And the furniture looks great! Thanks!"
"Overall, Furniture Deals had the best prices from the 5 different furniture stores I visited. However, my free tablet did not work and I believe my bed couldve been setup more sturdy."
"Great service. Friendly service."
"My experience at Furniture has been excellent. My sales rep Cynthia is very patient and very helpful. The girls that handle the paper work is very friendly and proficient!!"
"Other then a handle being broken on one of the pieces we really like all of the furnture we bought. A new handle is being mailed to us to correct the problem. "
"They delivery guys were nice, but they didn't have the right bolts to finish the job so I had to meet up with another technician on a different date to finish having the beds put together. A little frustrating since we paid $60 each fee for that service.The furniture looks nice though and was delivered on time originally. "
"We are happy at this point with the item purchased and feel thecustomer service good. The fact that it was in stock and could be delivered 2 days later was impressive."
"I was pleased with the service and delivery of my furniture. My salesperson was Colleen from the Belton, Mo location. I appreciate the help she provided when selecting the sofa I purchased. I will be returning to the store to purchase bedroom furniture for two bedrooms. My daughter who was there when the furniture was delivered, indicated the gentlemen that delivered the furinure were very nice."
"GREAT STORE, AND GREAT VALUE FOR THE MONEY. WE LOVE THE WAY THE SALES PEOPLE LET YOU BROWSE, WITH NO HIGH PRESSURE. "
"Second time we have been to Furniture Deals and have had a great experience both times. We have ordered two living room sets & one dining room set. We plan to come back and buy more furniture. The Sales staff is very courteous and friendly. The showrooms are very enticing and inviting and VERY CLEAN!Thank you for making each experience a nice one!"
"Great showroom and they do price match. Not too pushy, I liked it. "
"A great deal and i got to pick it up the day i bought it!!! I will be back"
"Overall a pleasant, low pressure experience."
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