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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: n/a
    • Contact: service@cs.frys.com
    • Phone: n/a
    • Customer Support: 408-350-1484
    • Business Hours: 408-350-1484
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.11/10 7.11/10
    Chance of future purchase: Rating 6.44/10 6.44/10
    Shipping & packaging: Rating 6.08/10 6.08/10
    Customer service: Rating 4.73/10 4.73/10
    Return/Replacement policy: Rating 4.51/10 4.51/10

41,035 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5

"It takes a long time and no updates as to when package is being delivered until 2 days before. I ordered this on 6/14 and it will be delivered on 7/3 I hope"


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Verified Customer
Rating 10/10
5/5

"Great job. I will again use Fry's for internet purchases."


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Verified Customer
Rating 10/10
5/5

"Delivery was swift and efficient. A shame there are no Fry's stores on the East Coast!"


@greggshiu's Avatar

Verified Customer
Rating 10/10
5/5

"As usual, everything about this purchase experience was perfect. From delivery time to price to email communication, you couldn't ask for a better experience."


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Verified Customer
Rating 2/10
1/5

"the cancelled my order without letting me know. Didn't give any explanation as to why. "


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Verified Customer
Rating 10/10
5/5

"Came in on time and in practically perfect, untouched condition. Only problem was the bent corner on the package but I'm not to worried. (Corsair spec-02 red led) "


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Verified Customer
Rating 10/10
5/5

"It was very easy to find what I needed and the checkout process was simple. Good work."


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Verified Customer
Rating 10/10
5/5

"Online order, quick shipping, got a shipping notification. No complaints."


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Verified Customer
Rating 10/10
5/5

"Good price, prompt shipping and good packaging"


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Verified Customer
Rating 4/10
2/5

"My original order was canceled without notification and I still have not received my order."


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Verified Customer
Rating 10/10
5/5

"I ordered matx motherboard and got what I ordered right when the delivery date said so not only that it was in good condition. It also came with two sata 3 cables and I didn't even ask for them. I love frys.com and I plan on ordering from them again for their good customer service."


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Verified Customer
Rating 6/10
3/5

"don't remember which order this was"


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Verified Customer
Rating 10/10
5/5

"Quick delivery and works as expected"


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Verified Customer
Rating 10/10
5/5

"Great price great product"


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Verified Customer
Rating 2/10
1/5

"Originally I placed the order and it was scheduled to deliver June 22nd. (3 weeks from the order). When we didn't receive the order on June 22nd, I tried to 'Track My Order' on the website. After 4 different attempts on 4 different computers, I found it was on back order. So I called and waited 40 minutes on the phone before someone answered. I told them when I placed my order it wasn't on back order. She said it was being shipped to the store on June 28th. Today, June 30th (almost a month later after placing my order) I received an email that the order was still on back order. I am very dissatisfied with the customer service (or lack there of)."


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Fry's Electronics / Outpost.com / frys.com is a Merchant Member! Learn more

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