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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: service@cs.frys.com
    • Phone: n/a
    • Customer Support: 408-350
    • Business Hours: 408-350-1484
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.28/10 7.28/10
    Chance of future purchase: Rating 6.05/10 6.05/10
    Shipping & packaging: Rating 5.92/10 5.92/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 4.58/10 4.58/10

35,373 Customer Reviews

Rating 10/10
5/5
modified review posted

"No problem, delivery would have been better if the USPO was used exclusively."


Rating 2/10
1/5
modified review posted

"Delivery was very prompt, packaging perfect. But the unit is completely non-functional. Total waste of money and time."


Rating 10/10
5/5
modified review posted

"Even though I am returning it, Fry's service was great."


Rating 10/10
5/5
modified review posted

"All went well! Product arrived in good condition and in a timely fashion."


Rating 10/10
5/5
modified review posted

"Product was delivered ahead of the original estimated date"


Rating 10/10
5/5
modified review posted

"They are always quick and fast with mailing out products. I have been satisfied with everything I've purchased so far."


Rating 10/10
5/5
modified review posted

"Great product, delivered on time as stated."


Rating 10/10
5/5
modified review posted

"I got my product on the day it was supposed to deliver; which, by the way, was very fast. The item was packaged nicely and securely. It was priced well. I'd definitely buy what I need again from Fry's."


Rating 6/10
3/5
modified review posted

"Haven't received order yet so unable to make full decision. Did charge me 2 day shipping for item that isn't coming out for 3 weeks."


Rating 10/10
5/5
modified review posted

"Fast shipping and described perfectly. "


Rating 2/10
1/5
modified review posted

"The item I ordered was out of stock and I was not informed at the time I placed the order. The estimated delivery time was 19 days. On day 18 I checked my order's status and the item was on back order and would actually ship until 1 month after I placed the order. In the interim, I received no updates or contact from Fry's. I cancelled my order. Very disappointing experience. I would not recommend this store. "


Rating 10/10
5/5
modified review posted

"Bought a 5 speaker set of Energy RC series speaker. Great price and great speakers, came brand new in box and i couldnt be happier with my purchase."


Rating 2/10
1/5
modified review posted

"Purchased electrical component products from Fry's online. Fry's shipped less than 1/2 the order. This is the third time the same issue has occurred. POOR."


Rating 2/10
1/5
modified review posted

"The picture of the product I ordered online was completely different from the product I received. The product shown online is apparently an outdated model. If I had know I would be shipped a different product I wouldn't have ordered it."


Rating 4/10
2/5
modified review posted

"I ordered two components at about $12 each and one showed up DOA

no online way to easily di a return and get a refund or replacement .. you have to call them ... so to get satisfaction I'll need to wate time in the phone and eat shipping charges... it's easier to just eat the $12 and never shop from Fry's again
"


Fry's Electronics / Outpost.com / frys.com is a Merchant Member! Learn more

Fry's Electronics / Outpost.com / frys.com is a merchant member
Fry's Electronics / Outpost.com / frys.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,909 merchant members.