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Stores > Fry's Electronics / Outpost.com / frys.com

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    • Address: n/a
    • Contact: service@cs.frys.com
    • Phone: n/a
    • Customer Support: 408-350-1484
    • Business Hours: 408-350-1484
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.94/10 6.94/10
    Chance of future purchase: Rating 5.93/10 5.93/10
    Shipping & packaging: Rating 5.05/10 5.05/10
    Customer service: Rating 3.73/10 3.73/10
    Return/Replacement policy: Rating 2.73/10 2.73/10
No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-19

"GREAT PRICES, GREAT SERVICE"

This review was modified by BILLM1444 on February 21 2017 05:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-19

In time.

"I was noticed tracking number early time of delivery item so that i do not need to check item every day. Thank you for that."

This review was modified by rkakrn1 on February 21 2017 04:30:02 PM

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Verified Customer
Rating 2/10
1/5
2017-02-19

Backordered for 2 weeks

"Order backordered for 15 days, so I cancelled it."

This review was modified by arek2005 on February 21 2017 04:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-19

mcrider59@gmail.com

"Very pleased on the delivery date, and planning on purchasing more item from your company.. :) :) :)
"

This review was modified by mcrider59 on February 21 2017 04:00:08 PM

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Verified Customer
Rating 10/10
5/5
2017-02-19

Awesome

"Awesome is all I can say thanks for the speedy delivery and the good service I had over the phone"

This review was modified by karendowney_kd on February 21 2017 02:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-02-19

fry's delivers

"I ordered TurboTax on line. I got a great deal and was able to track the shipment during the entire journey."

This review was modified by greg_flurry on February 21 2017 01:30:02 PM

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Verified Customer
Rating 2/10
1/5
2017-02-19

Emetic 8" Quad-Core doesn't work

"Bought a tablet from Frys a week ago
Still can't turn it on won't charge
Called Ematic and still no action
Very disappointed
Don't buy
William Robinson
"

This review was modified by robbie38 on February 21 2017 01:30:01 PM

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Verified Customer
Rating 8/10
4/5
2017-02-19

No fuss

"I ordered stuff, paid $1 for shipping, and it showed up a few days later. Nothing special, everything just worked."

This review was modified by kls-94316 on February 21 2017 12:45:02 PM

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Verified Customer
Rating 2/10
1/5
2017-02-19

Online order, not the best experience

"I thought it would be easier ordering a computer online.

Once the order was placed, the documentation received email from ordering online was an order confirmation and not an invoice, per se. I guess that works.

The shipment was fine and timely.

The computer was actually a Hyundai 2 in 1, tablet with a keyboard. (They should stick to making cars) The picture of the product was not as clear as I would have liked since I probably would not have ordered this, having a detached Bluetooth keyboard. That is partially my fault for not reading all the descriptions.

Turns out, I was not happy and returned it to the store. Frys store was only able to give me a "store credit" since it was an online order. And, I would have to deal with Frys "online" if I wanted a cash/cash equivalent refund. That makes returning an online purchase more difficult and I am less likely to purchase online again.

I still love Fry's and their promo codes.
"

This review was modified by dnye10 on February 21 2017 11:30:01 AM

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Verified Customer
Rating 4/10
2/5
2017-02-19

promo code did not work

"had to call customer service several times to apply promo code"

This review was modified by chiefgdg on February 21 2017 11:15:02 AM

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Verified Customer
Rating 4/10
2/5
2017-02-19

Where's my connector?

"Missing the wire to connect the keyboard to the tablet....hate flip/flopping with the keyboard on the tablet....wire should have been included."

This review was modified by JAGEARHART40 on February 21 2017 11:00:02 AM

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Verified Customer
Rating 10/10
5/5
2017-02-19

fast delivery

"

I bought a Fire stick and got it before the date that was expected.
"

This review was modified by wandahughes29 on February 21 2017 11:00:02 AM

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Verified Customer
Rating 10/10
5/5
2017-02-19

Your frytastic

"They delivered the item fast and it works great thanks"

This review was modified by orourkejimmy85 on February 21 2017 10:30:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-19

Great Price! Great Service!

"I bought a new laptop for my wife recently. I never considered Fry's because I wrongly thought their best deals were on in the store. When trying to find the best deal for the computer I wanted to purchase, Fry's came onto my radar. When considering price, taxes and shipping, Fry's had the best price. A week later they advertised a little bit better price. I contacted Fry's and short while later, I had a credit back on my credit card..."

This review was modified by tmcmahon-60164 on February 21 2017 10:00:07 AM

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Verified Customer
Rating 2/10
1/5
2017-02-19

I din't order anything. However this is may email address.

"Someone is using my information to buy online."

This review was modified by bmasolid on February 21 2017 09:45:02 AM

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