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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 8.25/10 21,129 reviews

    8.25 / 100
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    Fry's Electronics / Outpost.com / frys.com is a merchant member
    Fry's Electronics / Outpost.com / frys.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • Fry's Electronics / Outpost.com / frys.com contact information

    • Address: n/a
    • Contact: service@cs.frys.com
    • Phone: n/a
    • Customer Support: 408-350
    • Business Hours: 408-350-1484
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 7.53/10 7.53/10
    Chance of future purchase: Rating 7.04/10 7.04/10
    Shipping & packaging: Rating 6.85/10 6.85/10
    Customer service: Rating 6.02/10 6.02/10
    Return/Replacement policy: Rating 5.67/10 5.67/10

All 21,138 Customer Reviews

Rating 10/10
5/5
modified review posted

"Good price and quick delivery."




Rating 10/10
5/5
modified review posted

"I had an inquiry about the rebate process to an item I had purchased. The person who had assisted me over the phone was really understanding and informative. Another perk to mention was the short wait time I experienced before someone picked-up. The overall experience was great because it was quick and easy, and I received the answer I needed in a pleasant way. Thanks! "


Rating 4/10
2/5
modified review posted

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Rating 2/10
1/5
modified review posted

"I didn't get a complete order delivered. No email or communication as to why. Ordering thru Frys is painful.
"


Rating 6/10
3/5
modified review posted

"Ordered a tv and it was damaged upon arival. Was told that I could return it at the store, so I drove 40 minutes there only to find out that I could not return it there, called frys customer service and then had to take pictures and send them via e-mail to customer service before returning the package. Waited two days then had a response that the package would be picked up, and I would receive a credit for my broken tv. I would then have to place another order if I wanted to get the tv that I wanted, there could be no exchange. 10 days after receiving the original tv, customer service has e-mailed me back saying that my refund will be issued within 1-2 billing cycles. "


Rating 10/10
5/5
modified review posted

"Printer works like a charm!"


Rating 10/10
5/5
modified review posted

"bought on line,easy very to do. more pleasant than visiting the store."


Rating 8/10
4/5
modified review posted

"Order processed and delivered on time. The website feature allowing me to to view my account and track orders was not working on several occasions, but it wasn't that big of a deal."


Rating 8/10
4/5
modified review posted

"A little slow for delivery but very conveinent"


Rating 10/10
5/5
modified review posted

"Saved me a trip to their store and I loved the free Shipping if they keep it I will be shopping a great deal more on line with Frys.
"


Rating 10/10
5/5
modified review posted

"excellent product and value , package properly and shipped super fast. I WILL be a return customer"


Rating 10/10
5/5
modified review posted

"Really easy to order online and received the product nicely with no damage and in a timely manner.
Thank You
"


Rating 10/10
5/5
modified review posted

"I ordered the Cuisinart automatic coffeepot with the grinder. I am looking forward to using it but I haven't yet. The pot looks fine, the shipping was free and I am happy with my purchase"


Rating 10/10
5/5
modified review posted

"Quick response and free delivery!"


Rating 10/10
5/5
modified review posted

"my order was placed on the internet and the delivery was quick and efficient! Thanks"