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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: service@cs.frys.com
    • Phone: n/a
    • Customer Support: 408-350
    • Business Hours: 408-350-1484
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.40/10 7.40/10
    Chance of future purchase: Rating 6.69/10 6.69/10
    Shipping & packaging: Rating 6.54/10 6.54/10
    Customer service: Rating 5.95/10 5.95/10
    Return/Replacement policy: Rating 5.25/10 5.25/10

27,384 Customer Reviews

Rating 10/10
5/5
modified review posted

"Easy to find what I wanted on their website, shipping was free & I got my product quickly & this saved me a trip to their store! "


Rating 10/10
5/5
modified review posted

"Product was delivered timely."


Rating 10/10
5/5
modified review posted

"Product arrived quickly and matched the description of the item. Great price!"


Rating 10/10
5/5
modified review posted

"Arrived quickly and was product was just as advertised. Thanks."


Rating 10/10
5/5
modified review posted

"I received what I ordered quickly. The only negative I could add was that there was nothing in the package to remind me about the rebate that was offered, nor any instructions about how to request the rebate."


Rating 2/10
1/5
modified review posted

"Disappointed because the online search for the capacitors showed in stock and after the order was placed an email was sent a few days later stating the parts were estimated in-store in 30 days.
Wasted my time but it was a good thing because I found the same parts for $1.50 less and they were delivered in 2 business days.
"


Rating 2/10
1/5
modified review posted

"The laptop I ordered came 4 days after it was promised. When downloading all the set up I received 3 messages that the virus software detected a Trojan virus and inoculated it. Then everything was painfully slow to load. I will be returning the laptop and getting a new one from the store. Possibly I was sent a machine that had been returned previously."


Rating 10/10
5/5
modified review posted

"Very easy to find and purchase items I needed. Shipping was faster than expected. Thanks"


Rating 10/10
5/5
modified review posted

"Fast shipping, great prices. "


Rating 8/10
4/5
modified review posted

"My experience with what I purchased was fine, however, Fry's didn't have everything that I was looking for."


Rating 10/10
5/5
modified review posted

"Surprisingly fast shipping, excellent price, arrived as advertised."


Rating 6/10
3/5
modified review posted

"Sill have not been able to get monitor to recognize my HP laptop, I t must be compatability problem, I checked monitor on my techs tower and it powered fine,
"


Rating 2/10
1/5
modified review posted

"They sent me a LEMON of an XBOX which would not properly work with my 1080p HD TV, and was also unable to switch from apps to a game without freezing up. Frys doesn't care about this. They have the audacity to charge a 15% restocking for a faulty product that I'm sure will be sent right back out the door with the next order. This place is awful there are much better options out there. "


Rating 10/10
5/5
modified review posted

"
But I cannot get on the internet as of last Thursday






"


Rating 10/10
5/5
modified review posted

"Speedy service. One problem, though, UPS left computer near door in the rain. This is not good!"


Fry's Electronics / Outpost.com / frys.com is a Merchant Member! Learn more

Fry's Electronics / Outpost.com / frys.com is a merchant member
Fry's Electronics / Outpost.com / frys.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,848 merchant members.