We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: n/a
    • Contact: service@cs.frys.com
    • Phone: n/a
    • Customer Support: 408-350-1484
    • Business Hours: 408-350-1484
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.16/10 7.16/10
    Chance of future purchase: Rating 5.94/10 5.94/10
    Shipping & packaging: Rating 5.79/10 5.79/10
    Customer service: Rating 4.61/10 4.61/10
    Return/Replacement policy: Rating 4.30/10 4.30/10

37,663 Customer Reviews

Rating 10/10
5/5
modified review posted

"I now have 8 more USB 3.0 ports on my computer. The parts were delivered quickly and arrived earlier than promised."


Rating 10/10
5/5
modified review posted

"Prompt delivery and well packaged. Brand new product shipped and recommend buying from Fry's.com any day with peace of mind and they also matched their own price cut with just a phone call. Excellent shopping experience."


Rating 10/10
5/5
modified review posted

"Arrived exactly as order, and when expected to arrive."


Rating 10/10
5/5
modified review posted

"Delivery and processing was fast. Product came in good condition."


Rating 10/10
5/5
modified review posted

"Product delivered two days ahead of promised date. ????"


Rating 10/10
5/5
modified review posted

"It was easy ordering on my mobile phone. This was a first time shopping with Fry's. I'm still looking for a few items I would like to get. Thanks for the notices of sale items. Linda
"


Rating 2/10
1/5
modified review posted

"From the beginning my order was messed up. It was shipped out late, and when i called customer service they were unhelpful,rude, and full of lies. It took multiple e-mails to the corporate office to get a response 4 days later. And all that was accomplished was a $50 credit. It was a joke. I will never shop there again. "

+ Read user comments

Rating 8/10
4/5
modified review posted

"Prepaid RMA label would be nice, I think I was more disappointed I could not return a motherboard purchase to the store thats near me instead of having it shipped across the US. I could understand if it was something complex such as a washer, dryer, TV, or an object that was too difficult to return. I think the process can be improved. "


Rating 8/10
4/5
modified review posted

"Satisfied with price and shipping speed. Could have had a little more package padding."


Rating 6/10
3/5
modified review posted

"I LOVE shopping at Fry's (in Norcross/Atlanta, GA). The shopping experience is fantastic! They ALWAYS have the latest in tech and electronics. And the prices are the best if not compatible with the other electronic stores in this area including WalMart.
IF I was just rating Fry's it would be 6 STARS - but since you asked for my total experience - I've dropped that to 3 STARS. I bought a 55" sized TV and per Fry's policy I had to have it delivered. Delivery was where the process dropped back into the horse drawn covered wagon days. I bought the TV March 7th and it was to be delivered March 24th - 17 Days! The company they used to ship the TV was NOT FedEx or UPS but Ceva Logistics. I was told it would be delivered between the hours of 1:00 pm and 6:00 pm. I work that day and there is no one else at home during those hours. To make a long story somewhat shorter - I left work early to get home for the delivery and the driver of the truck finally called and said he was stuck in traffic and would be there by 6:00. I could have stayed at worked and not missed any time IF I had known that. He finally got there at 6:45, dragged it on a dolly to the front door and I had to help haul it in because he was alone - and then he was gone. POOR! Boooo!
"


Rating 6/10
3/5
modified review posted

"Very very slow deliveries... Tha is were Amazon gains clients..! And not all the goods available at once.."


Rating 2/10
1/5
modified review posted

"Purchased a bluetooth speaker from Fry's on-line and it sounds horrible. It cracks and pops between songs. I tried twice to contact someone at Fry's to return the unit but was never able to get ahold of anyone. First time I was on hold for 20 minutes and the second time I waited for over 30 before giving up. The speaker was only $16 and I'm not willing to spend any more time trying to return this thing when my time is worth more to me. "


Rating 10/10
5/5
modified review posted

"Great product and very reasonable shipping. Will use the internet again as the nearest Frys is 25 miles away."


Rating 10/10
5/5
modified review posted

"I was pleased with the way my order was processed and would more than likely buy from Fry's again. "


Rating 10/10
5/5
modified review posted

"order went fine, delivered on time"


Share Fry's Electronics / Outpost.com / frys.com's store rating

Fry's Electronics / Outpost.com / frys.com is a Merchant Member! Learn more

Fry's Electronics / Outpost.com / frys.com is a merchant member
Fry's Electronics / Outpost.com / frys.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,841 merchant members.