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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: service@cs.frys.com
    • Phone: n/a
    • Customer Support: 408-350
    • Business Hours: 408-350-1484
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.34/10 7.34/10
    Chance of future purchase: Rating 6.20/10 6.20/10
    Shipping & packaging: Rating 6.27/10 6.27/10
    Customer service: Rating 5.08/10 5.08/10
    Return/Replacement policy: Rating 4.83/10 4.83/10

32,391 Customer Reviews

Rating 10/10
5/5
modified review posted

"Love fry's! Great deals and wide selection. "


Rating 2/10
1/5
modified review posted

"Make an order on 11/28, item marked as "in stock" and to be delivered within 3-10 business days. I have just found out that my single item order will not arrive until 12/19. If I had known, I would not have bought from this retailer. Will make purchase else where in the near future."


Rating 10/10
5/5
modified review posted

"Everything went fine from order acceptance and notification to delivery."


Rating 2/10
1/5
modified review posted

"very worst customer service...never purchase anything from frys.com"


Rating 10/10
5/5
modified review posted

"The order was place with ease, and received in a reasonable time."


Rating 10/10
5/5
modified review posted

"Fast shipping, easy to order."


Rating 4/10
2/5
modified review posted

"The description was not very good. I thought I was buying controllers and I ended up with something else. "


Rating 10/10
5/5
modified review posted

"Delivery was slow, everything else was great."


Rating 10/10
5/5
modified review posted

"I was very pleased with the value of the products I purchased. The items arrived quickly and where nicely packaged."


Rating 6/10
3/5
modified review posted

"Had major difficulties on the website. Could not be sure that the order had been placed. Ended up having to call directly. Did not receive a confirming email for several days."


Rating 10/10
5/5
modified review posted

"Excellent customer service!"


Rating 10/10
5/5
modified review posted

"Item ordered and shipped as promised."


Rating 2/10
1/5
modified review posted

"First order ever with Frys.com. Ordered a 50-disc spindle of Kodak BR media to be shipped within CONUS. Item was in stock at the time. Was to be shipped free. Wanted two spindles, and Frys said they would make it happen, but never followed up. Called two weeks after order placed because it had not arrived....it was "frozen" because of an issue with free shipping in their computers. No one notified me. They offered to ship free immediately, but item was now out-of-stock and I would have to wait. Finally arrived today with spindle slopping all around in box with just one air pak. Spindle case was cracked on bottom side and plastic shards had pushed in and scratched discs there. If they had put just one more air pak section in, would have had no prob. Did they save that much money and time not putting one more pak in???? Now I have just an okay deal for 40 usable BR discs. I am one and done on working with Frys."


Rating 2/10
1/5
modified review posted

"my order got back ordered. Great stocking and management. i purchased it on the first day it went on sale. "


Rating 2/10
1/5
modified review posted

"Fry's cancelled the order stating that the item had suddenly become unavailable though the website continued to show the item in stock."


Fry's Electronics / Outpost.com / frys.com is a Merchant Member! Learn more

Fry's Electronics / Outpost.com / frys.com is a merchant member
Fry's Electronics / Outpost.com / frys.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,921 merchant members.