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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: service@cs.frys.com
    • Phone: n/a
    • Customer Support: 408-350
    • Business Hours: 408-350-1484
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.51/10 7.51/10
    Chance of future purchase: Rating 6.55/10 6.55/10
    Shipping & packaging: Rating 6.57/10 6.57/10
    Customer service: Rating 5.39/10 5.39/10
    Return/Replacement policy: Rating 4.59/10 4.59/10

25,108 Customer Reviews

Rating 2/10
1/5
modified review posted

"I am not reseller. !!!!!!!!!!!

Not to mention how offended I am.

Why ? my order cencel ????
"


Rating 8/10
4/5
modified review posted

"Returned a TV because we did not like the sound. Had to wait in line to return it which is normal. After we waited for service to help pick out a different TV, had to wait in line again at the return counter to get a credit for the TV we wanted to return. Then had to wait in line to repurchase it. The exchange should have taken place at the return counter."


Rating 6/10
3/5
modified review posted

"The billing system is not working. I tried three different credit cards and couldn't finish the purchase. Then, called the customer service, took more than 10 minutes and tried two other cards, and finally got through. The staff is cheap but it doesn't worth all effects."


Rating 10/10
5/5
modified review posted

"Not a lot to say. I order the product, Fry's ships it promptly, and it gets delivered. Business as it should be."


Rating 10/10
5/5
modified review posted

"Quick shipping, great product!"


Rating 10/10
5/5
modified review posted

"Great products, good service, and great price."


Rating 2/10
1/5
modified review posted

"what a nightmare. firstly, 3 of my credit card companies denied the charges because of the reputation of the company. i had to call the credit card company to verify that it was a valid purchase. Then I had to call Fry's back and redo the order. Then they put in the wrong delivery address, then 7 days later I receive an email advising that due to popularity and over demand both items were out of stock and therefore my order was cancelled.

Do not deal with this company unless you have a great deal of time to waste.
"


Rating 10/10
5/5
modified review posted

"Thank you for your prompt service always."


Rating 10/10
5/5
modified review posted

"As advertised and delivered on time"


Rating 10/10
5/5
modified review posted

"Always what I expected and on time.
"


Rating 10/10
5/5
modified review posted

"My order was sent correctly and arrived on time. Great service!"


Rating 8/10
4/5
modified review posted

"Everything was fine except of the very slow delivery"


Rating 10/10
5/5
modified review posted

"Received as advertised. Fast and successful delivery."


Rating 8/10
4/5
modified review posted

"It took longer to receive the merchandise than was anticipated. I didn't know it would come from Tennessee for Seattle shipment!"


Rating 10/10
5/5
modified review posted

"I place many orders at fry's and never have a problem"


Fry's Electronics / Outpost.com / frys.com is a Merchant Member! Learn more

Fry's Electronics / Outpost.com / frys.com is a merchant member
Fry's Electronics / Outpost.com / frys.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,877 merchant members.