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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: service@cs.frys.com
    • Phone: n/a
    • Customer Support: 408-350
    • Business Hours: 408-350-1484
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.40/10 7.40/10
    Chance of future purchase: Rating 6.71/10 6.71/10
    Shipping & packaging: Rating 6.57/10 6.57/10
    Customer service: Rating 6.00/10 6.00/10
    Return/Replacement policy: Rating 5.40/10 5.40/10

28,968 Customer Reviews

Rating 10/10
5/5
modified review posted

"Arrived promptly and was as advertised"


Rating 10/10
5/5
modified review posted

"Love the Speakers that were delivered.
Also the free delivery was awesome.
"


Rating 6/10
3/5
modified review posted

"Product box badly taped up fortunately product worked"


Rating 10/10
5/5
modified review posted

"Fry's sent 2013 Kasperky PURE, but your office girls
on the phone said that it will automatically upgrade
to 2015 when installed.
"


Rating 10/10
5/5
modified review posted

"Free delivery, and still fast"


Rating 2/10
1/5
modified review posted

"We never received the product."


Rating 2/10
1/5
modified review posted

"I thought that I was purchasing an optical disk drive with an external case. It was advertised as low, fast and high speed; compatible with windows Vista, and various other windows formats; usb compatible; and various other attributes relating to disk drives. What I received was a plastic case only. It did not contain a drive. I think the technical description should have said that it was an "external case only" as was stated on the box that it came in. I am very disappointed with this transaction. I have had other experiences with Fry's that were high quality, but this one leaves a lot to be desired, including paying shipping to get it, and then to return it."


Rating 10/10
5/5
modified review posted

"Thanks, Fry's! No problems! Whew! Surprisingly, even though I chose the free-shipping option and my purchase was shipped from coast-to-coast, it was delivered to my doorstep exactly one week after placing the order online! I am a satisfied customer!"


Rating 10/10
5/5
modified review posted

"My order was filled quickly and at a good price."


Rating 6/10
3/5
modified review posted

"Haven't even opened it, not sure if I like or don't It's going to be a gift."


Rating 10/10
5/5
modified review posted

"Fry's is excellent! They always deliver product as advertised."


Rating 10/10
5/5
modified review posted

"Purchased was 100% as expected"


Rating 10/10
5/5
modified review posted

"Everything arrived in a timely manner but I was not informed as to when the shipment would arrive.
This usually is not a huge concern for me but the item was being delivered via freight and at my work and it arrived on my day off.
Thankfully I was notified via coworker and all completed well.
"


Rating 10/10
5/5
modified review posted

" GREAT SERVICE AND SHIPPING TIME."


Rating 2/10
1/5
modified review posted

"I did not get the TV. They messed up the order and now it is pending return. I am yet to receive a refund. The whole process has been very disappointing. "


Fry's Electronics / Outpost.com / frys.com is a Merchant Member! Learn more

Fry's Electronics / Outpost.com / frys.com is a merchant member
Fry's Electronics / Outpost.com / frys.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,861 merchant members.