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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 8.22/10 21,183 reviews

    8.22 / 100
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    Fry's Electronics / Outpost.com / frys.com is a merchant member
    Fry's Electronics / Outpost.com / frys.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,875 merchant members.
  • Fry's Electronics / Outpost.com / frys.com contact information

    • Address: n/a
    • Contact: service@cs.frys.com
    • Phone: n/a
    • Customer Support: 408-350
    • Business Hours: 408-350-1484
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review profile

    Product & services pricing Rating 7.52/10 7.52/10
    Chance of future purchase: Rating 7.02/10 7.02/10
    Shipping & packaging: Rating 6.84/10 6.84/10
    Customer service: Rating 6.00/10 6.00/10
    Return/Replacement policy: Rating 5.64/10 5.64/10

All 21,192 Customer Reviews

Rating 4/10
2/5
modified review posted

"The Product I ordered fell apart after a week ;making my original problem ,once again a Problem."




Rating 4/10
2/5
modified review posted

"Ease of ordering on the website was great and tracking information was provided in a timely manner. However, a month out from my order, I still haven't received my package or a response to an inquiry about the delivery. If the package doesn't ever arrive, I'm not confident that there will be customer service available to help resolve the issue."


Rating 2/10
1/5
modified review posted

"Took a week to fulfill the order, then another week for shipping? Really? I'll never order from Frys again!"


Rating 10/10
5/5
modified review posted

"fast and accurate, what else needs to be said?"


Rating 10/10
5/5
modified review posted

"I received the item quickly. "


Rating 4/10
2/5
modified review posted

"The camera arrived on time missing the battery. I asked to receive a shipment of the missing battery but I was instructed to send back the entire shipment."


Rating 10/10
5/5
modified review posted

"painless and easy nice and friendly help everything wwent smooth!"


Rating 8/10
4/5
modified review posted

"delivery could be quicker. amazon tops fry's here."


Rating 10/10
5/5
modified review posted

"When I called, asking about the availability of & system requirements of the program, the rep was very helpful in answering my questions."


Rating 10/10
5/5
modified review posted

"Your Customer Service staff was extremely helpful in making sure I was able to complete my purchase."


Rating 6/10
3/5
modified review posted

"The delivery took longer than expected. It arrived today 042214. It was ordered on 041214."


Rating 10/10
5/5
modified review posted

"Just what I ordered; shipping ok."


Rating 10/10
5/5
modified review posted

"My experience with Fry's was very positive."


Rating 10/10
5/5
modified review posted

"This was my second order with you.
Both were flawless.
Thanks
"


Rating 10/10
5/5
modified review posted

"Quick and complete! Thank you."