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Stores > Fry's Electronics / Outpost.com / frys.com
    • Address: n/a
    • Contact: service@cs.frys.com
    • Phone: n/a
    • Customer Support: 408-350-1484
    • Business Hours: 408-350-1484
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.07/10 8.07/10
    Chance of future purchase: Rating 7.59/10 7.59/10
    Shipping & packaging: Rating 5.65/10 5.65/10
    Customer service: Rating 6.30/10 6.30/10
    Return/Replacement policy: Rating 4.19/10 4.19/10
Voice your opinion! Review Fry's Electronics / Outpost.com / frys.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-27

Quick Checkout and good price

"The telescope I bought as a gift was very inexpensive and the online experience was good, since everything went well."

This review was modified by FluorescentYellowPorpoise on March 29 2017 08:30:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Everything I was looking for!

"Thanks for having what I was looking for. My bad knees make it hard to get to the store. Thanks!!"

This review was modified by RoseBonbonBison on March 29 2017 08:00:01 PM

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Verified Customer
Rating 2/10
1/5
2017-03-27

Appalling ecommerce site -and they sell technology products!!

"user experience is terrible, not intuitive and way overdue for a change. I thought i made a purchase but nope, there were additional steps, and when I went back, the site went wacky not sure what to do.

Called the Palo Alto store and after 15 minutes, hung up--they quoted me 7 minutes--who know how much longer?!
"

This review was modified by MelonGorilla-28777 on March 29 2017 07:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-27

good service and fast delivery

"great service and fast delivery. Thank."

This review was modified by WisteriaCephalopod on March 29 2017 07:15:01 PM

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Verified Customer
Rating 4/10
2/5
2017-03-27

Wrong item sent Fry's hesitated to make right

"I ordered a Blu-Ray/DVD combo that should have included a digital copy. When I received it, there was no digital copy. I first e-mailed about the problem, waited two days for a response, and was then told to call. I called and waited on hold for 27 minutes, only to be told that the wrong item was listed on the website. Sorry! I said this was an unacceptable answer and I expected to get what I ordered. I got silence and more sorry. After arguing with the representative for more than 20 minutes, off and on hold, I was issued a credit. This was a $4 item, $6.99 with shipping. Not worth my effort to dispute or argue, but the principle mattered. The fact that Fry's would put a customer through so much pain for a cheap little item is ridiculous. This was my first order and probably my last with this company. Very disappointed."

This review was modified by LavenderPinkWhale-13235 on March 29 2017 07:15:01 PM

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Verified Customer
Rating 8/10
4/5
2017-03-27

"I tried to buy this item in the store and they were out of stock. I should have not bothered to go in."

This review was modified by BlueGrayManatee on March 29 2017 07:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Simple as can be

"Best price on the internet plus free shipping...I'll have my item here in no time. Thanks!"

This review was modified by BrightTurquoiseFirefly on March 29 2017 06:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Quick ordering

"Fast and easy experience at this website."

This review was modified by PaleGoldLark on March 29 2017 06:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-27

"My second time ordering, fantastic communication and prices!!"

This review was modified by PowderBlueSwan on March 29 2017 06:00:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Northern utilyti

"Easy to save and pick it up or free shipping"

This review was modified by PinkSherbetRaven on March 29 2017 05:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Great service and price!

"I got the keyboard I wanted at a sale price--$30 off! It was due to arrive in 8 days or less but arrived in 2 days!"

This review was modified by VegasGoldBuffalo on March 29 2017 05:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-27

Great Store for my Electronic and Computer parts purchased

"Always satisfied with my Online Purchased."

This review was modified by PinkSherbetOribi on March 29 2017 05:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-27

"Always the best prices anywhere!"

This review was modified by BrightGreenOlingo on March 29 2017 05:15:02 PM

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Verified Customer
Rating 2/10
1/5
2017-03-27

Piss Poor Job, as usual

"This is about the 4th time that I've used store pick-up and when I arrive the product is not there and somebody has to go to the back and get it. If Fry's is going to offer this service, they need to be professional about it and do it correctly otherwise stop irritating your customers with horrific customer service."

This review was modified by GuppieGreenLeopon on March 29 2017 05:15:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-27

"Ghggggggggggggggggggggvvv"

This review was modified by CanaryLion on March 29 2017 04:45:02 PM

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