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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: service@cs.frys.com
    • Phone: n/a
    • Customer Support: 408-350
    • Business Hours: 408-350-1484
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • checkmark icon COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.37/10 7.37/10
    Chance of future purchase: Rating 6.56/10 6.56/10
    Shipping & packaging: Rating 6.53/10 6.53/10
    Customer service: Rating 5.70/10 5.70/10
    Return/Replacement policy: Rating 4.96/10 4.96/10

28,593 Customer Reviews

Rating 10/10
5/5
modified review posted

"I am happy with the purchase and the shipping."


Rating 6/10
3/5
modified review posted

"Newly released video game was on back-order and took longer to ship than anticipated."


Rating 10/10
5/5
modified review posted

"Best email service yet, very fast delivery, great product, thanks! "


Rating 2/10
1/5
modified review posted

"Your online purchase needs to be more obvious that you have not purchased until you get the email saying you have. The page thanking you for your purchase is confusing. I thought I purchased the Washer, but upon arriving at the store after a 1 hour drive, they told me that I did not purchase the washer and they sold the last one earlier. The appliance rep did find another washer in the Dallas store another 20 minute drive further from my home. I was able to finally get the washer at the Dallas store, but my experience with Fry's is not a happy one. Also on a side note, I was wanting to purchase four low end laptops for my business, but the rep said that I would have to purchase Norton in order to get your promotional price. I told him I use a site license of Bitdefender and do not need the Norton, but he said it had to be purchased with the computers. I ended up not buying the laptops. Only two were in stock anyway. I will probably continue to shop at Fry's, but it is not as prominent as it was. "


Rating 10/10
5/5
modified review posted

"The ordering process was simple and the product was delivered as promised!"


Rating 10/10
5/5
modified review posted

"Ordering was easy, price was excellent, delivery was quick. Perfect!"


Rating 10/10
5/5
modified review posted

"There was a mistake in the price of the item when I ordered it online and Frys honored it!!!!!!!!!!!!! Saved some serious cash! I was impressed and satisfied. "


Rating 10/10
5/5
modified review posted

"had a little trouble processing the order online but after that it was all good. They still have the best prices for computers."


Rating 10/10
5/5
modified review posted

"Delivery with tracking. It was on time and well packaged. "


Rating 2/10
1/5
modified review posted

"Still waitting for my order to process, said it could be upto 30 days"


Rating 10/10
5/5
modified review posted

"Good price, quick delivery. Thank you."


Rating 4/10
2/5
modified review posted

" The reason for the low feed back was that I had a 70.00 rebate and never got the paper work to redeem it."


Rating 10/10
5/5
modified review posted

"Easy ordering, fast free delivery by freight company with excellent customer service, great deal on big TV!"


Rating 10/10
5/5
modified review posted

"Product was great lights up my case and can be placed in view because the way it's made look eye-appealing"


Rating 10/10
5/5
modified review posted

"Got what I ordered on time. No problems"


Fry's Electronics / Outpost.com / frys.com is a Merchant Member! Learn more

Fry's Electronics / Outpost.com / frys.com is a merchant member
Fry's Electronics / Outpost.com / frys.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,866 merchant members.