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frozencpu.com/

Computer Hardware & Software

Rating 9.6/10 1,183 reviews
(5,486 lifetime reviews)

9.6/100 (6-month rating)
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FrozenCPU.com is a merchant member
FrozenCPU.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,943 merchant members.
 
 

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All Customer Reviews (5,486)

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Rating 10/10 5/5
modified review posted May-23-2012

"Every order has been fast! No complaints no problems. Thanks
"

Rating 8/10 4/5
modified review posted May-23-2012

"Tons of stock, Ships fast!"

Rating 8/10 4/5
modified review posted May-23-2012

"My order arrived complete, and within a decent time-frame. And they had Jolt Cola :)"

Rating 6/10 3/5
modified review posted May-23-2012

"Service was fast, items were correct, it's just that I paid for shipping and when the package arrived at my door I had to pay another $48.00 to UPS for other misc. charges. What's up with that?? "

Rating 10/10 5/5
modified review posted May-23-2012

"Great products, ships on schedule. I'll buy again."

Rating 10/10 5/5
modified review posted May-22-2012

"first time shopper at frozencpu.com, I have to say my order came on time...and everything was safe."

Rating 10/10 5/5
modified review posted May-22-2012

"first time ordering of FrozenCPU shipping was good, receved and packed well, within a few minits of ordering receved a email saying shiped, so quick service to. would recomend "

Rating 10/10 5/5
modified review posted May-22-2012

"FrozenCPU.com has impressed me with their attention to detail and the speed at which they get me my product. Each order I have placed, I received a phone call shortly there after to confirm my order. This gave me piece of mind and afforded me the opportunity to ask any questions I still had.

Thanks FrozenCPU.com, I look forward to doing business with you again."

Rating 10/10 5/5
modified review posted May-22-2012

"Great products, and great staff. They even phoned me after my order was complete to confirm (which is nice). Already made a second purchase. Keep it up guys!"

Rating 4/10 2/5
modified review posted May-22-2012

"I purchased (phobya) thermal pads for my alienware m17x. during the process of placing the order I put my current address on the order and after placing the order I received a confirmation e-mail stating both my current billing & shipping address. The tracking number they provided indicated the item was delivered at my old address on my paypal account. When I placed my order it gave me the option of the shipping address and I choose my current of course. I contacted the customer support hotline and someone claiming to be the manager picked up the phone and said it was my fault for not reading the disclaimer that by using paypal they will only ship to a confirmed address. Furthermore a shipping receipt come with my package with with my current address and yet it was shipped to my old address. luckily my old land lord signed for it. I did have to drive 25 miles out of my way in order to retrieve my item."

modified review posted May-22-2012

frozencpu, FrozenCPU.com rep has responded

“It clearly states on our website that we can only ship to confirmed PayPal addresses. Once a customer has gone through the PayPal payment portal, they would have to physically override the address and enter a new one, which our disclaimer clearly tells one not to do.
This disclaimer is in bright red text right on the address screen, clearly stating not to go back and alter the address. This problem could have easily been avoided had the customer read this:
http://i46.tinypic.com/2166o.jpg”

 
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