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Store Rating and Reviews FrozenCPU.com

Homepage: http://www.frozencpu.com/ Shop Now at FrozenCPU.com

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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.72 / 10
Write a Review
Six-Month Reviews: 224
Lifetime Reviews: 4189

   


Lifetime Rating: 9.43 / 10
All Stores Avg.: 7.90
6.46 Pricing of Products and Services
9.19 Likelihood of Future Purchases
9.07 Shipping and Packaging
9.09 Customer Service
8.20 Return or Replacement
Show Reviews Read all 4,189 reviews below.
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UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
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Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
311 East Chestnut St  
East Rochester, NY 14445
customer support email:
support@frozencpu.com
phone:
1-877-243-8266
customer support:
1-877-243-8266
business hours (est):
M-F: 10:00AM - 6:00PM  
Sat: 11:00AM - 4:00PM

FAX: 1.585.218.0123


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 FrozenCPU.com Customer Reviews
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Very Satisfied
Reviewer: ASTRIX
(read my 2 reviews)
Click Here to See the Profile for ASTRIX

3/16/10 4:31 PM
I got my order fast and undamaged . The store fulfiled every request i made. I think their service is excellent. I reccomend to others and will certainly buy again

Very Satisfied
Reviewer: karimouse
Click Here to See the Profile for karimouse

3/16/10 11:21 AM
I always can find what I need and it arrives quickly and in perfect condition. Thanks to FrozenCPU

Very Satisfied
Reviewer: bas32un
Click Here to See the Profile for bas32un

3/16/10 9:42 AM
Ordered to Russia. All has come that ordered. All in high quality. It has been sent quickly enough.  
Convenient site.  

This review was modified by its author, bas32un, on 3/16/10 9:58 AM.

Very Satisfied
Reviewer: svtcobra91
Click Here to See the Profile for svtcobra91

3/15/10 8:47 PM
I had order Logisys Dual 12" Cold Cathode Kit - Blue and 120 mm fan cover c strip edge cover for  
my computer all items were reasonable priced.  
had to mod one of the cathode but because of the  
computer.but overall im happy with my purchase and will be back again for sure.  

Very Dissatisfied
Reviewer: ShakyJake
Click Here to See the Profile for ShakyJake

3/13/10 2:14 PM
Ordered Lamptron FC-5 fan controller. Received an open box with several accessories missing (Molex power cable extension, fan extension cables). I only ordered from FrozenCPU because newegg etc. did not stock this item. Unlikely to order from them again :-(

Reseller Reply    
Posted by
3/14/10 6:12 PM
Emailed customer- offered replacement. Was not interested.  
 
FCPU Staff

FrozenCPU.com
frozencpu

Somewhat Satisfied
Reviewer: Lexron
Click Here to See the Profile for Lexron

3/13/10 12:58 PM
I ordered Cooler Master ATCS 840 custom side panel w/DIY bolt on full window.I live in Estonia and I didn`t find full window anywhere in Europa.So I ordered it from FrozenCPU.I placed order 02.26.2010 and it received 03.12.2010.When I saw the box first time I realise its not good condition at all.It was crushed like something heavy is placed on the box.But I was hoping inside is all ok and I was taking box to home and open it.So,as soon I was opening the box one screw and nut fell out.Somehow they managed to come loose from window during the trip.I took a sidepanel out of box and overall it was very good packed.I watched very carefully my sidepanel and noticed that the bottom edge was curved.Its not straight like it should be.If you want to install atcs 840 sidepanel then first you have to put bottom edge in to place - but I can`t do it.My mood went to zero.I did not want to send it back and wait long time and probably I have to pay all costs.I removed the nuts and screws and window, then I carefully bending bottom edge on the floor until it perfectly straight.I tried to install on to case and Bingo!!!So I put back window and screws and I now can use my sidepanel.  
I do not blame FrozenCPU for it,USPS is responsible for damaged shipment!  
The overall impression of sidepanel is very good, no scratches at all,cut is clean and it looks nice.One thing have to mention,the window is smaller than pictures shows but its not problem at all.  
I wish to FrozenCPU good luck!!!

Very Satisfied
Reviewer: trilobyte77
Click Here to See the Profile for trilobyte77

3/13/10 11:46 AM
I've just recently discovered FrozenCPU. They have some items I craved so I gave 'em a try.  
1. The site is easy to navigate with lots of interesting parts.  
2. E-mail communication was prompt and to the point. The order arrived very quickly.  
I will surely feel confident ordering again.

Very Satisfied
Reviewer: docdave602
Click Here to See the Profile for docdave602

3/13/10 12:31 AM
I really like frozenCPU,They have everything i was looking for and more.The prices are good and the service is great.I will be using them more in the future to finish my new comp build.

Very Satisfied
Reviewer: themirrorvision
Click Here to See the Profile for themirrorvision

3/12/10 10:44 PM
Easy Navigation of Website, great product lineup. Quick purchase.

Very Satisfied
Reviewer: xcalbr2
Click Here to See the Profile for xcalbr2

3/11/10 6:42 PM
I just ordered a Noctua NF-P14-FLX 140 x 25mm Fan from FrozenCPU.com at the best price I found on Google. I have ordered many times from them and they are ALWAYS quick to fill, ship and happy to answer any questions. I have not had to send anything back so that is nto something I can comment on. Bottom line, great products, Awsome selection of stuff not found everywhere, great prices, fast to my door! They are definately one of my go to for cooling supplies. Previous order was just two days ago.. wish I had combined shipping but that was my fault. Keep up the good work FrozenCPU team!  
Xcalbr2

Very Satisfied
Reviewer: wonked
Click Here to See the Profile for wonked

3/11/10 6:06 PM
I ordered 2 cooling fans for my PCs, to upgrade the current ones. Finding what I needed and the ordering process were straightforward and easy.  
The order arrived 3 business days later, with no DOAs or damaged merchandise. I'm very pleased with FrozenCPU; for their wide variety of PC-related accessories, necessities, and especially their prompt and courteous service.  
I'm a return customer, and I intend to return to FrozenCPU whenever I need quality parts and service.

Very Satisfied
Reviewer: jmiah22
(read my 2 reviews)
Click Here to See the Profile for jmiah22

3/10/10 7:11 PM
What can I say? I ordered March 9th 2010 and its March 10th and I already have my order! I just paid for standard Fedex Delivery! Great service, fast shipping! Great shopping experience! I will definitely be back!

Very Satisfied
Reviewer: tauneutrino
(read my 3 reviews)
Click Here to See the Profile for tauneutrino

3/9/10 7:11 PM
Ordered a CPU cooler and fan. Very satisfied with their communications, speed of service and shipping. Would highly recommend.

Very Satisfied
Reviewer: IntenseMX
Click Here to See the Profile for IntenseMX

3/9/10 9:47 AM
Very good costumer service, was very pleased with quick response, even in late PM hours. Will deffinitely shop again

Very Satisfied
Reviewer: Pawpawjoh1826
Click Here to See the Profile for Pawpawjoh1826

3/8/10 1:30 AM
This is the first time I have ordered from FrozenCpu. The main reason I found this site is from doing research on different forums on heat-sink cooling products. Your web site co. seem to have stuff not even tigerdirect has. I do shop with them, but from now on I will go to Frozen CPU site for my 1st choice, then if they don't have it then it is simply no use looking any where else. Will report on the shipping later after I receive it. "LWJ". You have earned my return trips from now on. Thanks.

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