5/5

posted Jan-17-2013

"Fast delivery, well packaged, low price. "

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1/5

posted Nov-12-2012

"Buyer Beware. Save yourself some trouble and go with a more reputable and RESPECTABLE company. They clam to "protect" the customers, when in fact they are protecting themselves.

Called their bluff on "photographing" and "documenting" every product they sell and sure enough, their emails stopped. No response...

If you guys are going to do business, at least have some decency and don't make "policies" that are totally unreasonable and totally NOT the "industry standard."

What a joke of a "company."

They also like to use a lot of quotations around terms and reply with emails that are way too verbose. Most likely a scare tactic to sound legal, but with their grammatical errors, it is clear that this is a "company" that is cheap and sells subpar merchandise. I should've gone with my gut instinct after reading their generic "positive" reviews that were probably family and friends.

Enjoy my money "FOXXSALES"

Will NEVER be doing business with this racket ever.

I advise avoiding this site."

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5/5

posted Aug-13-2012

"I have begun using foxxsales.net frequently for items that include the free shipping. Many times the items are less expensive than in the stores and I don't have to get in my car and drive to the store. I love foxxsales! "

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5/5

posted Jun-01-2012

"Fabulous experience! Perfect transaction all the way to the door... foxxsales.net certainly showed me what I can expect when dealing with a solid company. Foxxsales is the best and I am pleased to say that I will be shopping with this company again, they provide good service and easy to contact when I had a question, I received my product as expected. Just excellent!"

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5/5

posted Jun-01-2012

"Good Service and Price. Fast Shipping over Holiday Weekend."

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5/5

posted May-30-2012

"This company is GREAT! Purchased several range extenders from them recently and received my order a few days later. Perfect... Received exactly what I ordered, installed all the routers with no problem... all the items were brand new as represented on the site.
Because I had ordered 4 extenders, I had realized we only need 3 for our office, therefore, after contacting the company they processed a refund for the extra equipment without any issue. I had received a fast response with the refund and my account was issued a credit after they received it... no problem at all.
I will certainly purchase from this company again, they were helpful, fast shipping and customer service was better than I had experienced from any big box store. Great company!"

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1/5

posted May-30-2012

"I ordered a modem from Foxxsales on 4/27/2012. It arrived on 5/3/2012. I had an appointment scheduled with Comcast to install Cable Internet at my house on 5/13/2012. When the tech came to install Internet, he said the modem was defective and I should return it to the distributor. He offered to install another modem. Normally, Comcast charges $7 a month for their modems, but they offered to let me have it for free. I attempted to return the defective modem to Foxxsales and they refused, citing their 14 day return policy.

Well here is the problem with their return policy. First of all, I didn't have the item in my possession for 14 days, only 8, since it took 6 to ship. Second of all, when I sent them a message (since they don't even have a customer service number on their site - pretty shady if you ask me) they said I should have checked the item when I received it to make sure it wasn't defective. Well, I'm not exactly sure how I would have been able to do that since I didn't have any Internet to check it on. Plugging it into the wall to see if the lights turn on isn't going to prove that the item isn't defective.

I understand their return policy, but their rigid adherence to it irregardless of the situation of the consumer demonstrates their lack of understanding of quality customer service. A company has to be flexible to the needs of a consumer in order to generate return business. In my case, they failed to do so and I will never purchase anything from them again.

Not only did they sell me a defective product and refused to repair that situation, but all I received from them were emails rather than a phone call. The fact that they refuse to pick up the phone to speak with a customer to address concerns speaks volumes to their vision (or lack thereof) of customer service.

I will be warning all of my friends in the I/T field about this company and tell them not to be sucked into getting ripped off because the price seems a little better. I am willing to pay a little more if I am actually going to get good customer service.

Foxxsales is not a company that can be trusted. It will be interesting to see what type of propaganda-like response they issue to my post."

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5/5

posted May-29-2012

"Fast delivery...Product brand new as expected."

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5/5

posted May-28-2012

"I ordered 1 TB western digital My Passport Essential portable hard drive...... This website showed the lowest online price for the product.....I also like their free shipping offer......the order was delivered within 5 days via USPS priority shipping......for these 5 days I also got regular email update about the status of my order.... they are selling the genuine product and manufacturer's guaranty ......... I am very satisfied and would definitely recommend my friends to shop from this website....."

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5/5

posted May-24-2012

"They don't really send you much info on shipping status but had no problems getting the item I ordered and it was exactly what I expected. I would definitely buy from them again."

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5/5

posted May-14-2012

"Very pleased with service! This company met my expecatations with excellence. Ordered product, received product as described and overall, my order was delivered before I had anticipated it. Will certainly consider Foxxsales.net in the future. Great communication, great customer service. Thanks Foxxsales!"

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5/5

posted May-14-2012

"I had a great experience with FoxxSales. I received the item in the time frame I required and at a very competitive price. "

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5/5

posted May-06-2012

"Pricing was excellent and delivery was fast. Product was top notch quality. Would most definitely shop from FoxxSales again. "

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5/5

posted May-06-2012

"Website was easy to navigate.
The price of the product was very competitive.
Shipping time was fast as was transit time.
All around an excellent experience."

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5/5

posted May-04-2012

"Quick delivery and excellent email communication. I'd be happy to use FoxxSales again!"

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