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"ATTENTION ALL: FotoSpirit.com are crooks! They lie and deceive people. DO NOT BUY FROM THEM. They gave me a wrong insurance coverage and never sent me a correct one, even though, a guy by the name of Scott has promised to. He never keeps his word and all of his promises are lies. BEWARE! I dealt with them for 3 weeks and at the end, reported them to credit card for money dispute. DO NOT DEAL WITH THEM."
"Caveat emptor! I don't usually do this kind of thing but I thought their response was kind of hokey so... I bought a Sony HDR-SR12 from FotoSpirit - they had the best price. They didn't have just the camera (up sell technique?) but they did have the "travel kit". I wanted the bigger battery so I bought it. I asked if the bag was the Sony handy cam bag and they said they would make sure it was (the kits can be different??). I got the stuff - shipping was great. Got the Sony bag & camera in OEM packaging. All the other stuff was way off-brand. I plugged the bigger battery into the camera and the camera said it wasn't compatible and shut down. I called their customer service and they said "That's Sony's way of making sure you use their batteries. The battery came with a cable, right? Plug the cable into the battery and the other end of the cable into the DC in of the camera." That's not what I expected. And dang hokey. Sony OEM stuff was great. The "value added package" stuff was really cheap. And hokey."
"I placed an order for the camcorder that was listed on the site. It showed in stock. I signed up and ordered the camcorder. Received email immediately confirming the order. Said that I would receive email within 48 hours confirming shipment. 3 days later, I call and find out it is on backorder. Cancelled order. Website still shows that the camcorder is in stock. My guess is they just want your info. Crooked people."
"I'm absolutely dissatisfied with it. Just another garbage that I wouldn't even call an "internet-store". After placing the order, the next day I received an e-mail asking me to call them about my order. Very conviniently, if was right on Friday night, and they were closed for the next two days for some holidays. When I finally called after 4 days, they told me that my item is back-ordered for about a month! When I asked why did it appear "in stock" on the web-site, and why didn't they write it in the e-mail anyway, and why didn't they call me after all, they weren't able to reply.Very, very bad. Don't even think about going there."
"I do not recommend ordering from this place. They are just another online sham that advertises 'low' prices. The catch is that they won't sell you the item unless you buy batteries or some other accessory at an inflated price. I placed an order online and they would not ship the product. When called I had to explain that I already had a backup battery for my product and just wanted my camcorder purchase. I was then hung up on. After calling back 2 more times I was finally told my order was canceled. I immediately canceled my credit card. I wouldn't even call this place an online merchant. "
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