Thank you Foto Connection for your excellent service, fast delivery, quality products and customer commitment. This is my first order and I am very pleased.

FotoConnection is making a good name for itself in our house! We appreciate the great service received and very pleased with how I was treated. We've ordered several items from them over the past months and have been happy each time. They pack intelligently, ship quickly, and have competitive prices. Definately reccommend! KUDOS to Andy at Customer Service.  
 

This review was modified by its author, iosowsky, on 1/19/10 10:48 AM.

great services.I order a gift for my girl her birthday and x-mas.FotoConnection.com save my relationship.great timing dude.will do biz again.

This review was modified by its author, Sily, on 1/6/10 10:01 PM.

Great experience with this purchase not as all the other reviews say! The shipping was fast and on time. Great camera (smsung tl225), excellent condition, good price and great customer service. Couldn't ask for more !!! A+++++++++++++++++++++ PERFECT. Thanks.

I ordered a Canon SX20 IS camera on Friday using the internet and it was delivered the following Wednesday. This was my first order from this dealer and was pleasantly surprised. I received exactly what I ordered at a very good price. I can recommend them.

This review was modified by its author, lostalot, on 12/18/09 6:11 AM.

Excellent costomer service definitly will order again

This review was modified by its author, rhonny, on 12/20/09 12:46 AM.

Ordered this on a Friday, they tried to deliver that Tuesday! HOW QUICK!!!! unfortunately, I wasn't expecting it to be delivered so quickly so no one was home to receive it... I am in contact with the delivery driver, Craig, who is very nice & trying to help me. I have also contacted the shipping company & Bobby Franco is being VERY helpful. He is extremely nice & knowledgeable. He has contacted the shipping company & is having them schedule redelivery (no additional charge!) they are supposed to call me 24 hours before delivery so I can make sure I'm there to receive it. I'll review more once I have the item in my home. If it goes as smooth as Bobby says, this will definitely be a company worth doing more business with!

Just spoke with "Bobby" again at Fotoconnection.com and we were able to resolve my initial problem. After a few conversations he was able to go beyond what my original expectations were. My original order was shipped incorrectly and after speaking with a few representatives, Bobby did finally offer an acceptable resolution to my problem. I decided to keep the merchandise received and was given a credit for the difference in the items price, as well as additional accessories for my new camera as a courtesy for my troubles. I can now walk away feeling completely satisfied with the customer service received. Thank you Bobby!!

This review was modified by its author, nnj21ddg, on 12/3/09 2:34 PM.

I am very happy with my experience with fotoconnection and will plan on using them in the future. I just purchased a camera and I got it sooner than I thought I would. Also the sales associates were very very nice and helpful. I decided to return the camera, on no part of the store. I just wasn't happy with the quality of the camera itself. The sales associated was polite and the process was quick. I would recommend them.

Great customer service. Trying to get the camera fixed.

Just a few words to say how pleased I was with FotoConnection, and specifically, Adam, in helping me with purchasing a major appliance. I am a first time buyer and Adam ran that "extra" mile to make sure everything was exactly as I wanted and needed. Well done to FotoConnection and Adam!  

I placed an order online for a Sharp 42" LCD TV. I did not receive a confirmation email. Four days later, the first time I called the company, they said the representative taking this order was unavailable. The next day, I called again and was able to talk to the rep. He said the order was sitting on his desk, had not been processed yet. He would process it that day. I asked if I could have my shipping upgraded as a compensation for the error, for the inconvenience (I had a cable company scheduled to come connect the cable and the TV needed to be there). The rep said - Do you want the TV or not, if you don't want it, I can sell it to someone else. No apology, no upgrade in shipping, NO CUSTOMER SERVICE, they did not care. The TV did not arrive on the day I was told it would come and my significant other had stayed home that day as someone needed to be there for the delivery. The only good thing I can say about this purchase was the price of the TV.

I purchased my EOS 40D from fotoconnection and was very satisfied with the whole transaction. When I had questions, the salesman Danny was patient with me and went above and beyond to make sure that I was satisfied. I needed it rushed to me and he made sure that I got it the next day. I was referred to them by someone and have since told many people about fotoconnecion.com. Someone has already made a purchase from this site as well. I love my camera and am going to come back to this site for future purchases.

I have purchased many items from Foto Connections and can say this is one company online that is first class. Their customer reps are always very knowledgeable and helpful. They answer all questions without any pressure to buy just making sure you are comfortable with the answer and purchase you are about to make. I have found their prices and shipping standards to be of the highest caliber. It is great to know when you order something over the internet you are dealing with a company that has dignity and works for the consumer. I would highly recommend Foto Connections to anyone (I have). Thank you Foto Connections for a great company. Christine Peterson

This review was modified by its author, chrisspeterson, on 10/25/09 1:31 PM.

Vincent  
 
I received the hwd1000 in about 24-48 hours as they told me i would, This is my second order with foto connection. I am satisfied with the help and my order.