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"For some reason, there was a strange glitch in which I didn't receive confirmation or shipment verification (so make sure you copy/past or print your confirmation), but the people I spoke to over the phone were very helpful and encouraging. I received my items very quickly."
"This is the best online shopping experience I've ever had! As I have been disabled for years, the majority of my shopping is done online. This was my first order with Focus Camera and I found their web site to be extremely user friendly. I easily found the item I was looking for and there were detailed desctiptions of the items so that I could compate features. Checkout was fast and secure. I was extremely impressed with how fast I received my merchandise. I've added this site to my "Favorites" and I'm sure I will use them again."
"Excellent Service & Product! Fast & Safe shipping. Camera is exactly what we wanted and needed! All the right features and accessories are a great plus! Perfect size bag for travel too! "
"I received a very cheap Made in China very poor quality leather camera case and battery with #HL008 which will not fit in my camera. I placed the order for Leica leather case kit with Leica battery #BD-DC4. Obviously I think the wrong items were sent to me. I called up Focus Camera customer service and had a discussion about it. The agent on the phone insisted that the website did not guarantee that I will get Leica product. However I based my purchase decision on the image and description on your website and it stated very clearly that this item is Leica Brand leather camera case + Leica brand battery with exact number I need for my camera. Your rep said she will be mailing out 2 - #BD-DC4 batteries however she can not guarantee it will be Leica Brand. I have not receive that nor did I received any e-mail confirming the store action. The communication had been very poor. I never received e-mail confirmation when I place the order. I need to know what the store are going to do about this problem."
This review was modified by vcoburn on April 08 2012 11:46:23 PM
"Site was fairly easy to use & straightforward...turnaround time was very good. Only one little comment...there wasn't any order confirmation, etc...sent to my email...as so many other internet vendors do...it's always a nice feeling to know the they have your order and are processing it. Otherwise...yes..they get first and last look, next time."
"Our order was shipped promptly and arrived in perfect condition."