We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Fitness Factory Fitness Factory Outlet Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 122 S West End Blvd Quakertown ,PA
    • Contact: sales@fitnessfactoryoutlet.com
    • Phone: 215-538-1959
    • Customer Support: 877-336-7483
    • Business Hours: Mon-Fri 11-6, Sat 10-5, Sun 12-4
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

What is this?

165 Customer Reviews

No Avatar

Verified Customer
Rating 8/10
4/5

"The Fitness Factory was great. They worked with us on our budget and made it work.
We had some problems with the delivery, which seems like Body Solid's fault, as they did not call ahead about the delivery nor deliver to the correct location and we were forced to move the weight equipment in my car to the correct location.
"


No Avatar

Verified Customer
Rating 10/10
5/5

"fast shipment with no problems or hassels.."


No Avatar

Verified Customer
Rating 10/10
5/5

"Very satisfied with Fitness Factory Outlet. The product was shipped in excellent condition within just a few days of placing my order."


No Avatar

Verified Customer
Rating 10/10
5/5

"Great assortment, fast delivery!"


No Avatar

Verified Customer
Rating 10/10
5/5

"I am very satisfied with my purchase through the Fitness Factory Outlet! "


No Avatar

Verified Customer
Rating 10/10
5/5

"I am so pleased with Fitness Factory Outlet so I just ordered another five machines for our home gym. Fitness Factory Outlet is a notch above all of the exercise equipment stores that I've bought equipment from. They offer items for people who are just starting on their new fitness quest to full commercial pieces that will last years. They have the best array of different exercise equipment pieces that I've experienced since I started buying our own equipment back in the late 1970s. I've shopped hundreds of brink & mortar stores, and dozens of online sites too. Fitness Factory Outlet is a gem in the buying experience and they are the best in their customer service too. Tony and Troy have a great knowledge of each product and they are willing to answer any question you may have. In addition to their vast product lines they also offer their superior knowledge of their product(s) based on their years of personal use. If, in a rare case, they can't answer a question they'll call the manufacturer and you'll get the answer you need to make an intelligent decision. Fitness Factory Outlet is the best in price, quality, service and friendliness too. I just can't say enough about this very fine establishment. Thank you, Tony and Troy, for being what a customer needs from a fitness store. You have earned my respect and all of our business.

"


No Avatar

Verified Customer
Rating 10/10
5/5

"Due to the port issues in California our order was delayed quite a bit (not the fault of Fitness Factory Outlet), but once it had arrived they made every effort to get our product to us asap. They also stayed in touch during the process, which was appreciated. It was finally delivered yesterday!"


No Avatar

Verified Customer
Rating 10/10
5/5

"Great prices, good communication!"


No Avatar

Verified Customer
Rating 10/10
5/5

"My order shipped quickly and the entire process was very pleasant. A representative from the company even called me to check which color I wanted my item in. Would definitely recommend. "


No Avatar

Verified Customer
Rating 10/10
5/5

"Package was in good condition and arrived super fast! Very satisfied."


No Avatar

Verified Customer
Rating 10/10
5/5

"I an very happy with my purchase from Fitness Factory Outlet. They are always there to help if you have any questions regarding a product or a purchase. I will continue to use them and recommend them to everyone who is serious about fitness equipment"


No Avatar

Verified Customer
Rating 10/10
5/5

"I am very happy with them."


No Avatar

Verified Customer
Rating 10/10
5/5

"My experience with this purchase has been good. Any questions I ask where answered politely. Delivery company was very nicr, efficient and helpful."


No Avatar

Verified Customer
Rating 10/10
5/5

"Great customer service and Tony was great to deal with. Definitely a great place to shop for physical fitness equipment. "


No Avatar

Verified Customer
Rating 10/10
5/5

"After researching many on-line sites for the Air Assault AirBike, Fitness Factory Outlet had the best price at $30 less than the next competitor, and free shipping! The bike was delivered quickly and the packaging was very well done. Fitness Factory Outlet maintained good communication throughout the order process including contact information from the freight company. Overall, I am well pleased with the shopping experience with Fitness Factory Outlet and would definitely recommend them"


Ratings Calculation Change


Share Fitness Factory Outlet's store rating

Fitness Factory Outlet is a Merchant Member! Learn more

Fitness Factory Outlet is a merchant member
Fitness Factory Outlet participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,851 merchant members.