We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Fitness Factory Outlet
  • Fitness Factory Fitness Factory Outlet Elite Status
    • ADDRESS
      18951
    •  
    • BUSINESS HOURS
      Mon-Fri 11-6, Sat 10-5, Sun 12-4
      GENERAL PHONE
      215-538-1959
      FAX
      n/a
    • SUPPORT EMAIL
      sales@fitnessfactoryoutlet.com
      SUPPORT PHONE
      877-336-7483

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.32/10 9.32/10
    Chance of future purchase: Rating 8.89/10 8.89/10
    Shipping & packaging: Rating 7.78/10 7.78/10
    Customer service: Rating 8.89/10 8.89/10
    Return/Replacement policy: Rating 8.75/10 8.75/10
Voice your opinion! Review Fitness Factory Outlet by clicking a star below.
No Avatar

Verified Customer
Rating 8/10
4/5
2017-07-30

COUPONS

"It gave me 2 coupons (NEWUSER) (MC728 which came in the chat session) to use but would not let me use either one. It stated they were both expired which I don't believe"


Rating 10/10
5/5
2017-07-25

Abcore Junior

"Tony was excellent!! Highly Recommended. Will make purchases again from Fitness Factory Outlet..."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-23

"Good pricing, excellent selections and free shipping. Can't beat that."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-20

Excellent Website

"Easy to find product we were looking for. Easy to place order. Looking forward to receiving our product. "


Rating 10/10
5/5
2017-07-18

Excellent

"Tony was great and so was his partner very on point thanks guys . Really appreciate the excellent customer service.

"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-18

Easy Ordering

"The system was very easy to use and quick to process. Reviews have been good so cannot wait to get my order"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-07-13

Awesome ordering experience

"Quick, easy interface to order. Looking forward to a quick delivery and then the mega-massive pursuit of fitness."


Rating 10/10
5/5
2017-07-13

A+++

"I was very much pleased with the excellent customer service and prompt delivery of my Powertec Dual Hyperextension Crunch P-HC15. Thanks!!!"


Rating 8/10
4/5
2017-06-21

Great Deal

"Ordered a particular Olympic bar from them for an excellent price, although it took longer than I expected to receive it, I eventually did and love the product! No real complaints"

Rep reply posted Jun-21-2017

A rep from Fitness Factory Outlet, fitnessfactoryoutlet, has responded

“Hi Bob,
When you ordered the website had it listed as " In Stock" however we knew it was officially out of stock but coming back in stock shortly so we had the estimated ship time listed as 10 to 14 days. Its directly below the price so you cannot miss it ( or perhaps you can) so it should not have been a surprise. This item shipped yesterday ( the 12th business day) and is out for delivery today. We do not contact customers every time something changes. We contact you if there is an issue from the get go and/or once it ships.

I don't know what else we could have done differently but I'm sorry you are unhappy and if you email me directly we can discuss it. I really wish you would reconsider our rating.

Troy Godshall
troy@fitnessfactoryoutlet.com
877-336-7483”


Rating 10/10
5/5
2017-06-17

Beautiful

" Took some time to get my equipment but it was well worth it looking forward to Future investments"


Rating 10/10
5/5
2017-06-13

Quick

" Delivery came faster than expected. Item was the Lowest price that I could find elsewhere. Sent tracking info like the next day. I would definitely shop there again for any of my fitness needs. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-08

Great service

"I emailed to recieve a quote and had a few questions. Troy was very helpful and provided some feedback on the product. Can't wait to try it out!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-05-08

FitnessFactoryOutlet is awesome!!

"great service and pricing!"


Rating 10/10
5/5
2017-05-03

Excellent Source

"Purchase was easy, fast and I had access to valuable product information I needed to make smart choices. Way to go Fitness Factory....Looking forward to the next purchase already. "


Rating 10/10
5/5
2017-05-01

Good customer service

"I ordered the power line P1X and overall very pleased with the machine. However the directions are pitiful to say the least; but once I got the machine put together I've really enjoyed using it. When I got my order it was missing the leg press attachment. I emailed them and thought it might take a while to resolve the issue but they emailed right back within a couple hours and sent it out right away. I've always been skeptical about purchasing on line especially when you get it at a good price because you just don't know how well the customer service is. With that said I think these are good guys to deal with. I would definitely buy from them again. "


Learn about Our Reviews

Share Fitness Factory Outlet's store rating

Fitness Factory Outlet is a Merchant Member! Learn more

Fitness Factory Outlet is a merchant member
Fitness Factory Outlet participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,380 merchant members.