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Stores > Fitness Factory Outlet
  • Fitness Factory Fitness Factory Outlet Elite Status
    • Address: 122 S West End Blvd Quakertown ,PA
    • Contact: sales@fitnessfactoryoutlet.com
    • Phone: 215-538-1959
    • Customer Support: 877-336-7483
    • Business Hours: Mon-Fri 11-6, Sat 10-5, Sun 12-4
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.98/10 8.98/10
    Chance of future purchase: Rating 8.98/10 8.98/10
    Shipping & packaging: Rating 8.75/10 8.75/10
    Customer service: Rating 8.81/10 8.81/10
    Return/Replacement policy: Rating 7.86/10 7.86/10
Voice your opinion! Review Fitness Factory Outlet by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-17

Flat out Awesome place to shop!

"Flat out Awesome place to shop! Why look anywhere else?"

This review was modified by diddy33 on March 21 2017 12:15:10 AM

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Rating 10/10
5/5
2017-03-14

"no comment is my comment whqry mq weegu23d dmwym dg34oloip u3ey3e dj2ge jheghe 2h"

This review was modified by Anonymous on March 16 2017 09:45:02 AM

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Rating 10/10
5/5
2017-03-13

Great Customer Service

"Excellent follow-up and fantastic customer service. "

This review was modified by Anonymous on March 15 2017 10:00:02 AM

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Verified Customer
Rating 10/10
5/5
2017-03-11

Awesome Place to shop

"Just a great place to shop. Great pricing. Great service."

This review was modified by mpez on March 14 2017 12:15:27 AM

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Verified Customer
Rating 10/10
5/5
2017-03-10

Good prices, good communication

"Good prices , good communication, they can work with you on price if you find a lower price somewhere else. Will buy from again."

This review was modified by nanjingldv on March 14 2017 12:00:32 AM

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Verified Customer
Rating 10/10
5/5
2017-03-03

Friendly

"Had a couple questions. Spoke to Troy on the phone. He was very cordial and helpful. Great experience so far.  Have several Body Solid products. EXCELLENT quality at a good value point on price.  Will always look at Body Solid first."

This review was modified by mhendy4 on March 07 2017 12:15:05 AM

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Rating 2/10
1/5
2017-03-02

Delayed Growth

"I ordered a fitness equipment online on 2/20 which stated that delivery will be done in 4-6 days. I followed up on 2/23, someone said I was going to receive an email regarding status of my purchase...I never got one. I did a get a voice mail on 2/27, saying that the equipment is out of stock! It's 3/2 now, an email was sent that they just started to process my order. My excitement in using the home gym equipment has definitely dipped due to bad service. I'm with a customer service-oriented company, and we provide better service than this. "

This review was modified by Anonymous on March 07 2017 12:00:25 AM
Rep reply posted Mar-02-2017

A rep from Fitness Factory Outlet, fitnessfactoryoutlet, has responded

“Hi Gilbert....Many smaller companies like Valor do not update their dealers on their stock status. When you ordered, you ordered on a Holiday. We sent your order to Valor the next day and they said it was out of stock but only for 2 days. It is now 3/2/17 and your order has shipped. That is exactly 8 business Days, 2 days past what we "ESTIMATE" as a delivery date. We don't say Guaranteed delivery date. I'm certain you bought it from us because you couldn't find it cheaper anywhere else and you thought you would thanks us for that great price and a 2 day overage on our "estimated delivery date" by giving us a 1 star review. I certainly hope you are as critical on yourself that you were on us. Best of Luck with the CB-12 Lat.”


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Rating 10/10
5/5
2017-03-02

"I've ordered several items from here and I'm never disappointed with the product or their customer service. Quick and courteous email replies. Definitely will continue doing business with these guys. Highly recommend!"

This review was modified by Anonymous on March 07 2017 12:00:23 AM

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Verified Customer
Rating 10/10
5/5
2017-02-27

Extra discount and free shipping

"Great help from Troy, I have purchased all of my gym pieces from him. Very satisfied with the products and service. Thank you"

This review was modified by derekb3382 on March 01 2017 02:00:07 PM

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Rating 10/10
5/5
2017-02-26

Great Service!

"Great customer service, nice online store and very competitive pricing.
Fitness Factory Outlet is the only place I shop for my gym equipment.
"

This review was modified by Anonymous on February 28 2017 07:30:01 AM

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Verified Customer
Rating 10/10
5/5
2017-02-25

Teeter Inversion Table

"Order on-line without any problem "

This review was modified by Matt_lin on February 28 2017 12:30:05 AM

Rating 10/10
5/5
2017-02-24

Best deal on the net!

"After much research and reviews, I found the home gym I was looking for. Several outlets carried the model I wanted and prices varied by a lot. Fitness Factory outlet had the best choices of home gym and had the model I wanted for about $100.00 cheaper than anywhere else. I was able to purchase some accessories with the money I saved. Great deal, highly recommended!"

This review was modified by unclesamschild5862 on February 28 2017 12:15:10 AM

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Verified Customer
Rating 10/10
5/5
2017-02-21

Best online prices for Powertec!

"Placing my 4th order for Powetec gear to add to my gym. Great prices and direct shipping from Powertec. There's no need to shop anywhere else. Fitness Factory Outlet has it all."

This review was modified by scboost6 on February 23 2017 11:00:02 AM

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Verified Customer
Rating 10/10
5/5
2017-02-11

Great site

"Easy to find things and navigate on the website"

This review was modified by viray21c on February 14 2017 12:30:04 AM

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Rating 10/10
5/5
2017-02-10

Nice sales guy

"Got one nice deal on a home gym and delivery was promised by the following Friday and it was delivered I highly recommend this company"

This review was modified by Anonymous on February 14 2017 12:15:08 AM

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