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Stores > Fitness Factory Outlet

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Fitness Factory Fitness Factory Outlet Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 122 S West End Blvd Quakertown ,PA
    • Contact: sales@fitnessfactoryoutlet.com
    • Phone: 215-538-1959
    • Customer Support: 877-336-7483
    • Business Hours: Mon-Fri 11-6, Sat 10-5, Sun 12-4
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

189 Customer Reviews

Rating 10/10
5/5
2016-05-16

Great Prices

"Checked everywhere for prices on VTX bumper plates and no one could compete with these guys. Great place to shop with great prices!"

This review was modified by chschmidty on May 16 2016 10:40:54 AM

Rating 10/10
5/5
2016-05-16

Best prices and excellent customer service!!!

"I've bought many different pieces of equipment from Fitness Factory Outlet and I have always been extremely satisfied with their products and customer service. They have some of the best prices you will find and shipping is super fast. I keep coming back not only for the excellent selection and prices, but for the outstanding customer service. You won't find a better company to buy your fitness equipment from period! "

This review was modified by Jakef7 on May 16 2016 10:11:15 AM

Rating 10/10
5/5
2016-05-14

Honesty is hard to find unless you shop here!

"So I purchased a rather expensive gym and to my astonishment when I got a call from them to verify the order they told me I didn't select the free mat that came with it ( its a box I had to check) and that they also had a fall coupon code that would have saved me almost $100 bucks.
WHO DOES THAT?

These guys do!...What more do I have to say?

Bob
"

This review was modified by bobriemel on May 14 2016 12:10:12 PM

Rating 10/10
5/5
2016-05-13

Fast and Friendly

"Super fast shipping and very friendly people. What more do you need!"

This review was modified by jakethesnakemd on May 13 2016 07:21:11 AM

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Verified Customer
Rating 8/10
4/5
2016-03-03

excellent quality and value

"Can't beat the prices, gym quality merchandise - will buy from them again"


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Verified Customer
Rating 10/10
5/5
2016-02-14

A Real Find

"Pleasant Internet buying experience. Good website with ease of use. Fair prices."


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Verified Customer
Rating 10/10
5/5
2016-01-25

Powertec Multi Press

"I recently ordered some exercise equipment from Fitness Factory Outlet and have been extremely pleased with everything that I have gotten. I dealt directly with Tony who is a great guy and easy to work with on my first order and also ordered off of there website that was quick and easy. Not to mention no one beats there prices. Shipping was also much quicker than what I expected. I will buy again from Tony at Fitness Factory Outlet in the future. "


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Verified Customer
Rating 10/10
5/5
2016-01-18

Awesome!

"The online service was great and their prices are unbeatable.
Thank you,
Alex del Valle
"


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Verified Customer
Rating 10/10
5/5
2016-01-16

Great service!

"Great selection, prices, and speedy service."


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Verified Customer
Rating 2/10
1/5
2015-12-26

"Placed my order Dec 10th. Assured delivery before Christmas. After numerous phone calls & emails with assurances and apologies for oversights etc...I still do not have my item."

Rep reply posted Dec-28-2015

A rep from Fitness Factory Outlet, fitnessfactoryoutlet, has responded

“We are so sorry for the mishap. This was drop shipped direct from the manufacturer who dropped the ball. We offered the customer a $50 credit on a $400 machine for the hassle to make up for it. Again, we are so sorry that this missed the Xmas deadline when clearly you ordered it well before you needed to.

Troy G | Fitness Factory Outlet”


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Verified Customer
Rating 10/10
5/5
2015-12-26

"Great job with communication. Equipment was delivered quickly and just as expected. Great prices too. Just in time for Christmas."


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Verified Customer
Rating 10/10
5/5
2015-12-18

"Attentive, great and responsive. I dealt with Troy and everything arrived without any issue."


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Verified Customer
Rating 10/10
5/5
2015-12-16

"Great experience with FitnessFactoryOutlet. Received a prompt call from Tony when it was determined one of my items was on back order. He was very professional and ensured the item would be sent separately when it's in stock.

Items purchased were awesome.

I will order from them again.
"


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Verified Customer
Rating 10/10
5/5
2015-12-14

"Website was easy to navigate and understand. The squat rack delivered on time and is in perfect shape. It's sturdy and what I was looking for with the right price tag. We will be back for extra items. "


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Verified Customer
Rating 10/10
5/5
2015-11-08

"Service was great. The product was easy to assemble and use. Great product, well built."


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