FireCraft Reviews - firecraft.com Ratings at ResellerRatings

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firecraft.com

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Rating 9.50/10 128 reviews

9.50/100
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All Customer Reviews (128)


Rating 10/10 5/5
modified review posted Jun-10-2013

"ITEMS ORDERED SHIPPED QUICKLY AND WERE RECEIVED WITHOUT DAMAGE. WAS AN EXCELLENT TRANSACTION"

Rating 10/10 5/5
modified review posted Jun-09-2013

"Items as described. Super-quick shipping and excellent packaging. Highly recommend!!!"

Rating 8/10 4/5
modified review posted Jun-08-2013

"A couple of the tines on the pork puller were crooked. I'm confident it will still do the job, but I expect something new to be perfect. If FireCraft actually had it in stock and didn't have the manufacturer ship it direct, then FireCraft should have returned it. "

Rating 6/10 3/5
modified review posted Jun-06-2013

"The item is on back order. Have not received yet."

Rating 10/10 5/5
modified review posted Jun-02-2013

"User friendly website, knowledgable staff and fast delivery. I will certainly be ordering from Firecraft again. "

Rating 10/10 5/5
modified review posted Jun-01-2013

"My order arrived in two business days, my product was as
described and in good order. I'll be happy to give FireCraft
my business again.

"

Rating 10/10 5/5
modified review posted Jun-01-2013

"It has been dlievered yet, but my experience was vastly better than other purveyors. I will be purchase again."

Rating 10/10 5/5
modified review posted May-27-2013

"Quick, personalized service. Quality products. Spareribs smoking with Ozark Oak as I type. I will be a return customer."

Rating 10/10 5/5
modified review posted May-20-2013

"Order correct, processed quickly and delivery on time."

Rating 8/10 4/5
modified review posted May-16-2013

"EVERYTHING WAS EXACTLY AS THE CATALOG SHOWED,I RECIEVED ALMOST EVERYTHING I ORDERED VERY QUICKLY."

modified review reply posted May-20-2013
FireCraft's Avatar
FireCraft, FireCraft rep has responded

“Hi,
I am very sorry for the Traeger grease bucket being on backorder. We have been having a tough time getting them in from Traeger. They should hopefully be here in 1-2 weeks. Please let me know if there is anything I can do for you.
Dan -1800-745-6109 ext 348”

Rating 10/10 5/5
modified review posted May-15-2013

"I liked the item that I received I went to the park today and setup the Coleman 10x10 instant canopy and I really liked it, my sons helped me setup it up and I liked the price."

Rating 10/10 5/5
modified review posted May-14-2013

"My order arrived on time."

Rating 10/10 5/5
modified review posted May-12-2013

"Ordered 3 sauces, they were all wrapped in bubble wrap but one of them had leaked just a little bit because the top was not on as tightly as it should have been.

Ordering, checkout, and shipping time were great.

Update:
Wow, Dan at FireCraft is awesome. He read my review, reacted quickly, and solved my issue the next day. Changed my rating from 4 to 5 stars because of this. Will definitely recommend FireCraft to all my friends.
"

modified review reply posted May-16-2013
FireCraft's Avatar
FireCraft, FireCraft rep has responded

“I am very sorry to hear about the sauce leaking.
Please email us at service@firecraft.com and let us know which sauce it was.
I will get out a replacement jar for free ASAP.
Dan”

Rating 10/10 5/5
modified review posted May-08-2013

"I found FireCraft on the Internet, read helpful info about pellet grills and made the decision and ordered my grill. A couple days after I called the company to ask some questions, the person I called to was amazingly helpful, so much so that it more than inforced my choice to buy my grill and from this company, I will continue to do my grilling business with FireCraft. A bevy happy griller: Paul Merritt
"

Rating 10/10 5/5
modified review posted May-08-2013

"Easy to work with. Fast delivery"

 
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