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"I bought a 3 pack of filters for my Whirlpool refrigerator. After installing the first one it took about 30 20oz glasses for the water to clear (way too many). The water flow always splattered as if there was air in the line. I took it off and put it back on to see if it would help, but it didn't. After a month there was a bad after taste to the water. In the end I just threw the filters away, because all the reviews I am now reading say they won't contact you anyway.Don't waste your time and money on this filter or company!"
"I ordered a filter in July 2015, and it is now October 2015 and still have not received it. I have called several times, and had to leave a message that was never returned. I have emailed many times and didn't get any response. This looks like some kind of scam. Something is definitely going on, but definitely do not order from this company."
"I have tried for nearly a month to get a response to my order, using both email and telephone. Zero response! Feel like such a fool and will never use this company again.Gary Price"
"Ordered several weeks ago. Have heard nothing after repeated calls and emails.I assume I just paid to learn a lesson to do more research and read more reviews before ordering.I have to admit, they are efficient at getting your money almost immediately.If I had read these reviews and their rating, I would have saved $25."
"Don't buy from this co. I sent Emails/phone calls about the shipping info on 5/18 morning. Finally 5/19 3:44pm I get an email that shipping company lost the shipment after 4 emails and 6 phone calls that was never answered.Total bull shit operation which takes your money up front and has no customer service. Those who ever gave review of 5 out of 5 is a phony reviewers connected to the Filteroutlets co."
"I also ordered a filter at FilterOutlets.com on Jan 30. My shipping label was created on Feb 2., on Feb 21 I left a customer comment on the account, to which I have not received a response as of today (3/3/2015). I cancelled my credit card payment and will receive a refund. DO NOT ORDER FROM THIS COMPANY. I'd rather spend a few extra $$ and pick my filter up at a store. "
"I have placed my order on Jan 30th and received a shipping confirmation on Feb 2, but the label has been created and not yet shipped. I'm wondering if I will ever receive the products. I left 5 voices mails and used the contact information on the website twice and still heard nothing. UNBELIEVABLE!!! I would not recommend using this company. "
"BEWARE OF THIS BUSINESS--Ordered 2 types of refrigerator water filters. They charged my credit card immediately for the whole order. Got an e-mail including a postal tracking number that the filters were sent 2 days later. Eveything seemed good. Got an e-mail (from a different e-mail address) 2 days later indicating that nothing had been sent yet. Called Filter Outlets (866)661-9727 and finally got through to a fellow who said that they were totally out of the one type of filter and my money would be refunded for those. I said OK and asked him to get the other filter type sent out ASAP. He said they would be sent out promptly. Promptly turned out to be one week later when the filters were finally shipped out with them taking 11 days overall to get to me. This was way later than when I needed them. Since I no longer needed these filters, I tried to contact Filter Outlets again by phone to ask for a return envelope to return these filters according to their return policy. I could never get past the recorded message. I gave them my phone number several times but never heard back from them. I used their customer response form on three occasions but they never responded. They did partially credit my card for the filters that were out of stock and unavailable but what they credited was $33 less than they should have. They made a $33 dollar profit from filters that they never shipped out to me.This firm has a wonderful website with many promises of excellent service. In reality they seem quite unresponsive and unreliable. Use at your own risk. "
"DO NOT ORDER FROM THIS COMPANY!!! THEY ARE A SCAMMy first purchase with Filter Outlets.com went smoothly. I purchased a 3-pack of Samsung water filters for my Samsung refrigerator and they worked fine for a reasonable discount.When I re-ordered the same filters in 2/14 I was not sent the correct items. Wrong brand but they looked similar only they do not work. They fit my fridge only NO water is filtering through the filter. I removed the filter and it is bone dry. I believe this is a scam---a $65 scam. I have continually attempted to contact the company--left many,many messages and emails without response."
"I ORDERED FILTERS OVER 3 WEEKS AGO AND I DID NOT RECEIVE THEM YET. THAT'S NOT RIGHT. I WAS CHARGED FOR THEM ON MY CREDIT CARD. I HAVE A FEELING I AM OUT THE MONEY. DISAPPOINTED."
"I ordered on Memorial Day and to my surprise the product shipped the same day. Great service! "
"Quick delivery and a fair price - what more can you ask for?"
"They kept me informed and delivered as promised."
"Price was right! Same quality as original for Maytag!"
"USPS tracking number gives no results. After 10 days it is not delivered and wondering if it will be. Would be helpful if you had at least an estimate number of days for delivery."