We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Full Rating Profile
  • Filteroutlets.c
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

824 Customer Reviews

Rating 2/10
1/5
modified review posted

"I also ordered a filter at FilterOutlets.com on Jan 30. My shipping label was created on Feb 2., on Feb 21 I left a customer comment on the account, to which I have not received a response as of today (3/3/2015). I cancelled my credit card payment and will receive a refund. DO NOT ORDER FROM THIS COMPANY. I'd rather spend a few extra $$ and pick my filter up at a store. "

modified review This review was modified by nola504 on March 03 2015 11:01:45 AM


Rating 2/10
1/5
modified review posted

"I have placed my order on Jan 30th and received a shipping confirmation on Feb 2, but the label has been created and not yet shipped. I'm wondering if I will ever receive the products. I left 5 voices mails and used the contact information on the website twice and still heard nothing. UNBELIEVABLE!!! I would not recommend using this company. "


Rating 2/10
1/5
modified review posted

"BEWARE OF THIS BUSINESS--Ordered 2 types of refrigerator water filters. They charged my credit card immediately for the whole order. Got an e-mail including a postal tracking number that the filters were sent 2 days later. Eveything seemed good. Got an e-mail (from a different e-mail address) 2 days later indicating that nothing had been sent yet. Called Filter Outlets (866)661-9727 and finally got through to a fellow who said that they were totally out of the one type of filter and my money would be refunded for those. I said OK and asked him to get the other filter type sent out ASAP. He said they would be sent out promptly. Promptly turned out to be one week later when the filters were finally shipped out with them taking 11 days overall to get to me. This was way later than when I needed them. Since I no longer needed these filters, I tried to contact Filter Outlets again by phone to ask for a return envelope to return these filters according to their return policy. I could never get past the recorded message. I gave them my phone number several times but never heard back from them. I used their customer response form on three occasions but they never responded.

They did partially credit my card for the filters that were out of stock and unavailable but what they credited was $33 less than they should have. They made a $33 dollar profit from filters that they never shipped out to me.

This firm has a wonderful website with many promises of excellent service. In reality they seem quite unresponsive and unreliable. Use at your own risk.
"


Rating 2/10
1/5
modified review posted

"DO NOT ORDER FROM THIS COMPANY!!! THEY ARE A SCAM
My first purchase with Filter Outlets.com went smoothly. I purchased a 3-pack of Samsung water filters for my Samsung refrigerator and they worked fine for a reasonable discount.
When I re-ordered the same filters in 2/14 I was not sent the correct items. Wrong brand but they looked similar only they do not work. They fit my fridge only NO water is filtering through the filter. I removed the filter and it is bone dry.

I believe this is a scam---a $65 scam. I have continually attempted to contact the company--left many,many messages and emails without response.
"


Rating 2/10
1/5
modified review posted

"I ORDERED FILTERS OVER 3 WEEKS AGO AND I DID NOT RECEIVE THEM YET. THAT'S NOT RIGHT. I WAS CHARGED FOR THEM ON MY CREDIT CARD. I HAVE A FEELING I AM OUT THE MONEY. DISAPPOINTED."


Rating 10/10
5/5
modified review posted

"I ordered on Memorial Day and to my surprise the product shipped the same day. Great service! "


Rating 10/10
5/5
modified review posted

"Quick delivery and a fair price - what more can you ask for?"


Rating 10/10
5/5
modified review posted

"They kept me informed and delivered as promised."


Rating 10/10
5/5
modified review posted

"Price was right! Same quality as original for Maytag!"


Rating 2/10
1/5
modified review posted

"USPS tracking number gives no results. After 10 days it is not delivered and wondering if it will be. Would be helpful if you had at least an estimate number of days for delivery."


Rating 10/10
5/5
modified review posted

"Price was fantastic compared to retailers/other online sites (about 1/2) and my order was received in about a week. Also, there was a $5.00 coupon and no shipping charge! Had gone w/o a refrigerator filter for a couple of years (spending $$ on bottled water) , so I'm very happy I found Filteroutlets.com & plan to replace the filter on a regular basis through them."


Rating 8/10
4/5
modified review posted

"Process of ordering the filter was easy and no hassle with quick shipping."


Rating 10/10
5/5
modified review posted

"Our package was delivered in a very timely manner and the filters fit perfectly. Thank you for saving us at least twice what we would have paid in the store. ;-)"


Rating 6/10
3/5
modified review posted

"I have not recieved my order yet!"


Rating 10/10
5/5
modified review posted

"Good price, very rapid shipment, and excellent feedback of the status of my order. "


Share Filteroutlets.com's store rating

Filteroutlets.com is not a merchant member. If you're this merchant, learn more!

Filteroutlets.com is not a merchant member
Filteroutlets.com does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!

See all Merchant Members »