Filmtools Reviews - filmtools.com Ratings at ResellerRatings

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filmtools.com

Consumer Electronics

Rating 9.10/10 123 reviews

9.10/100
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All Customer Reviews (123)


Rating 10/10 5/5
modified review posted Jun-11-2013

"I had not dealt with this seller before but I certainly would again. Their merchandise is first class, shipped in a timely manner, packaged beautifully and arrived quickly. What more could one ask?"

Rating 10/10 5/5
modified review posted Jun-11-2013

"Items delivered ahead if schedule and in perfect condition."

Rating 10/10 5/5
modified review posted Jun-09-2013

"Great to find a place to buy these director's chairs inserts. Got them quick."

Rating 10/10 5/5
modified review posted Jun-07-2013

"Quick and easy. Just how I like it. "

Rating 2/10 1/5
modified review posted Jun-02-2013

"My experience with Filmtools has been so far one of my worst experiences in my consumer career. I will go as far to say that Filmtools is right up there with AT&T on my customer dissatisfaction list. I originally ordered a Filmtools Slate pouch on 01/19 and since then have been going along this rodeo ride of "supplier not quoting a delivery date." Although, I can understand a supplier/seller relationship and the little control a seller has if the supplier is not supplying but what I cannot understand is why the seller continues to offer the product it cannot provide. My last contact was on 04/12 explaining again "supplier not quoting a delivery date" and had long forgotten the elusive Filmtools Slate pouch until 05/18 when I browsed the Filmtools website and there it was! Rational thinking will tell me that if the product is quoted as "Availability: Usually ships the same business day," alas, the product must be bursting from the inventory! However, an email three days later crushed my dreams again, "supplier not quoting a delivery date." You could argue "Usually" is an ambiguous term that would save Filmtools in any court of law but you can also argue if Filmtools cannot fullfill an order within a business day either state it on the website or remove it altogether. I, as a bountiful consumer, was very estatic with establishing a beautiful relationship with Filmtools but a simple order that has yet to be fulfilled since January has turned me off to that possibility."

Rating 10/10 5/5
modified review posted May-28-2013

"Item arrived promptly and was exactly as ordered - a special accessory for a monitor, not readily found elsewhere. The Filmtools website has a comprehensive selection and is easy to navigate."

Rating 10/10 5/5
modified review posted May-28-2013

"great service would recommend to others "

Rating 10/10 5/5
modified review posted May-27-2013

"KKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKKK"

Rating 10/10 5/5
modified review posted May-27-2013

"FilmTools is a great vendor. Great selection of products, reasonable prices, and excellent customer service."

Rating 10/10 5/5
modified review posted May-23-2013

"Always have what we need - in stock and at a good price. Order also always filled accurately and shipped out quickly."

Rating 10/10 5/5
modified review posted May-21-2013

"Just what I needed. Filmtools has it all
"

Rating 10/10 5/5
modified review posted May-20-2013

"Item arrived quickly and in good condition."

Rating 10/10 5/5
modified review posted May-19-2013

"Always very professional!!"

Rating 2/10 1/5
modified review posted May-18-2013

"I ordered batteries that showed as in stock and later received an e-mail stating they were back ordered. The authorization had already hit my card so it took a while to get the money freed up to buy these from someone who actually had them."

Rating 8/10 4/5
modified review posted May-16-2013

"My only criticism is not being forwarded a tracking number for my order. Otherwise, a great retail experience."

 
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