We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
FifthUnit.com

Consumer Electronics

No score yet. Write a review »
--/100 (6-month rating)
FifthUnit.com is not a merchant member
FifthUnit.com does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
 
 

All Customer Reviews (23)

sort by date, rating, likes

Rating 2/10 1/5
modified review posted Jun-26-2006

"I placed my order on 6/11/2006. On 6/16/2006 the merchant sent me an e-mail stating that my order was delayed and that they'd "continue working on my order while keeping me updated every three days". It's 6/26/2006 -- TEN DAYS LATER! -- and they haven't sent a single update. Not one. My order still hasn't shipped, but the merchant has been paid.

I contacted the merchant via his webpage. If I don't get a satisfactory response within the next 24 hours, I will report his fraudulent practices to PayPal and my credit card company.
"

modified review posted Jul-03-2006

fifthunit, FifthUnit.com rep has responded

“Thank you for your feedback and we apologize for the delay in shipping your items.

One of the product was back ordered and did not arrive until June 26, 2006. Your shipment was sent right after we received the product.

We normally split shipments to prevent this kind of extreme delays when one product is back ordered and we will improve on our split shipment practice.

In order to receive our e-mail notifications, please ensure that our e-mail address is added to your ISP and e-mail client's white lists, as sometime they mistakenly mark our order update e-mail as spams.

Lastly, please visit our order tracking page (via our homepage) for a live postal tracking number.

We hope this information is useful for you. if you have any question, please contact us at sales@fifthunit.com.”

Rating 10/10 5/5
modified review posted Jan-22-2007

" Great stuff, crazy low prices. You have to be patient with the shipping but it's also very cheap. "

Rating 2/10 1/5
modified review posted Jun-13-2006

"I had two separate orders through this company with the total amounting to over $100 in products (14 items) and recently after much delay I finally received the first shipment of products. Iwas surprised that I only received 2 items out of the 5 I purchased, with my first order, and yet I was still charged for the 5 items (No word from customer service yet). It seems they have also frauded my second order, sending me 3 items out of 9 purchased yet charging me full price.
This company used to be Axshop.com and they were shut down, earlier this year, because of shady practices. While the prices are low be careful of being cheated like I currently have been."

modified review posted Jun-15-2006

fifthunit, FifthUnit.com rep has responded

“Thank you for your feedback and we understand your concern on orders made with us.

The invoice you referred to was sent in two shipments. The first one was shipped on 6/5/2006 containing three items. The second package went out on 6/7/2006 containing two items.

There are a total of eight items in the other more order you made with us, which is also going to be sent in two packages. The first shipment contains five items, shipped on 6/8/2006, which seems to be what you have received. The remaining three items are being back ordered and will be shipped as soon as they are back in stock.

We hope this information is useful for you. if you have any question, please contact us at sales@fifthunit.com.”

No Avatar
Fremont, CA
Rating 8/10 4/5
modified review posted Jul-10-2006

"Took 3 weeks to get my product, which was absurd. I doubt it was air mail, but rather shipped on some container ship. When I got my item, I thought it was going to be defective, but to my amazement, it worked! I'm satisfied, will order again! S/H should be free!"

Rating 10/10 5/5
modified review posted May-03-2006

"Excellent service, item arrived timely, works great"

Rating 10/10 5/5
modified review posted Oct-06-2006

"I have ordered from FifthUnit numerous of times.
This company is very similar to the AXShop.com that once existed and offered similar product with similar delivery time.
I have always been happy with FifthUnit's orders and would recommend this company for cheap (but not the best quality) items.
Superb for an internet dollar store (not literately)"

Rating 4/10 2/5
modified review posted Apr-24-2006

"purchased 2 LED flashlights. One didn't work. Emailed CS twice, but no replies."

modified review This review was modified by hyperaesthetic on April 26 2006 02:27:36 PM
Rating 10/10 5/5
modified review posted Aug-27-2006

"Initial shipment with 1 broken item which they promptly sent a replacement after my e-mail notification. Rest of the order went well with everything else working fine. Will definitely buy from them again."

Rating 10/10 5/5
modified review posted May-29-2006

"Basically a AXSHOP.com version 2. Their website has a clean modern look. Items are cheap. Like AX, their shipping is slow since they ship it from overseas (2 weeks from Hong Kong).

My first items were broken and they ship another order within a few days in which I received it about 2 weeks later.

Their reviews of their own products is quite honest which I appreciate but I'm not sure in terms of technical support, I'm guessing its most likely limited due to their overseas operation. However their products consist of "simple" gadgets so that shouldn't be a huge problem.

They have definitely improved IMO."

Rating 10/10 5/5
modified review posted Jul-31-2006

"Extremely satisfied! I ordered a bunch of stuff and received it all only 9 days after ordering. 7 Watt LED Flashlight + several rechargeable LiIon cells, a wall charger plus other stuff. All are decent quality, as good as you'll find anywhere. I can hardly believe how good the quality is on the flashlight... it is machined aluminum, waterproofed with O-rings and throws a really bright spot, for only about $20. Great prices on everything, and surprisingly low shipping charges too. This order I paid with PayPal and everything went smoothly. I will definitely be ordering more "goodies" from this company.

There is one thing about their web site that you need to understand since it's a little strange. It may say that you are seeing all the products, but they have many more products available. If you pull down a different category from the menu at the top of the screen, you can see the other products.

MN_Ruggy"

 
See all Merchant Members »
wall street journal logo