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"Horrible customer service. Sent the wrong colors and admits to subbing out your orders to companies Favorfavor.com or favorfavorbaby.com does not even know. It is all based on the lowest priced subbed vendor. Promised refund and then no response from customer service. Promised resolution and then no response from customer service. STAY AWAY from favorfavor.com and favorfavorbaby.com, they are dishonest and they will not deliver what you specifically order. You will receive cheap items that are not even close to the items ordered. NOT Worth the dissapointment or additional aggravation for any special event.My friends 8 year olds could have done a better job."
"Awesome customer service. I ordered bookmarks for my staff in appreciation of their hard work and to celebrate Christmas. I needed a quick turnaround time and wrote the request in the comments when I placed my order. The very next morning a customer service representative call to say that one of the choices I made was discontinued and felt she should call as oppose to just sending an email. She asked if I wanted a credit or to substitute another item. I opted to get another item and told her about one that I saw when online that I thought was comparable in price. She search through their inventory and found another bookmark in the same price range. She also reiterated my original request of the need to receive the items by Dec 17th for a business meeting. She indicated that she would ensure the items were shipped on the day of our call. Needless to say she was able to put those inner thoughts of wondering if I would have them in time to the back of my mind after receiving the call. I received them on the day requested and the staff thought the murano bookmarks were very nice, especially since they came (as part of the order), stored in a satin lined yellow box that had a small yellow ribbon bow on top of the outside and the book suppliers name eloquently written on the top of the lid. Within the satin lined box the bookmark was secured within an indentation shaped to hold the bookmark. An inexpensive favor looked like it cost so much more just because of the packaging. I will order from them again; very pleased and OUTSTANDING customer service!!!!!!!!!!!!!!"
"I love dealing with Favorfavor. I first became a customer four years ago. The items are quality at a reasonable price. Their service is exceptionally fast. I highly recommend them. I will continue to use them for all parties I arrange."
"My overall experience was very satisfactory."
"This is my fourth Favor Favor order....they are fantastic"
"The glasses were so cute! One did break during shipping but that was def UPS at fault the delivery man almost dropped my box while delivering it."
" I ordered 210 shot glasses for my daughters wedding . 5 came defected but was told ahead of time to order a few extra so that was fine. Shipping was a bit costly but overall very satisfied with the product !"
"Very fast delivery, and nothing was broken. "
"The Coasters are beautiful, made with quality sturdy glass. Prior to placing the order I called favorfavor to confirm immediate delivery. They arrived on-time with none broken. The coasters were the perfect Luau Bridal Shower favor! Absolutely LOVE them, thanks favorfavor.com!"
"It was a great purchase. It arrived faster than expected. The Favors came in individual boxes and were exactly as pictured. Thank you!"
"One word: Wow! First, the price per item on an order less than 100 pieces was the lowest that I found online. And I am amazed at how quickly my order for personalized pint glasses was processed. The time from order to delivery took less than 2 weeks! All 25 glasses were carefully packed and shipped - nothing was broken or scratched. Perhaps most importantly, the quality of the personalized printing is top-notch. I am very impressed and would highly recommend Favorfavor.com for any considering personalized glassware for their big event."
"I ordered through Favorfavor after another company promised something, and did not deliver. I thank them for my disappointment, and because of it, found Favorfavor!! I ordered the same item, with nicer personalized stickers for a better price. I received the favors sooner than expected, and overall, I would have to say I am extremely happy and would recommend them to others."
"My experience with Favorfavor was exceptional! We recieved our order quickly and soon after realized that we needed more for our wedding reception. I sent an email with my dilema and received a quick response and was able to work out another partial order with no hassle and an even faster delivery.The wine stoppers we ordered looked amazing and too our surprise, were very nicely packaged with a small white bow. I highly reccomend favorfavor for any party favors!"
"Product was as described, good quality"
"My overall experiance was great! There were so many design options to choose from and the colours were printed exactly how I expected them to!"
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