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faucetline.com

Home & Garden

Rating 4.00/10 5 reviews
(31 lifetime reviews)

4.00/100 (6-month rating)
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All Customer Reviews (31)

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Rating 10/10 5/5
modified review posted Sep-02-2008

"Unbelieveable! I ordered multiple Moen faucets and tub fixtures for a large bath. The price was great!!! Saved hundreds of $$$. Best of all it was delivered in 2 days and nothing was missing or broken, just perfect! I wish I had known about Faucetline.com before now. I plan to tell everyone I know to shop this site. Dixie"

modified review This review was modified by ilovejj on September 03 2008 02:05:45 PM
Rating 10/10 5/5
modified review posted Dec-09-2008

"Great communication via email, provided the best price and fastest processing of my order. I canceled my order with another online retailer when they couldn't explain why it took 7 days to even process my order!
These guys are great, and will continue to buy from them."

Rating 2/10 1/5
modified review posted Feb-03-2012

"I want anyone who reads this to be aware of Faucetline's return policy when you make a mistake or are sent an incorrect product.
When you tell them what you need and you order online and it is incorrectly filled they charge a 15% restocking fee and they are not even the people who handle the item...I ordered a grid for a sink and the company who made it sent me a grid where the hole to acess the disposal was in the wrong place (off center), I called the manufacturer and they were extremely helpful, they even sent a call tag to pick it up however they were unaware of the fact that Faucetline was making money on the "mistake".
I called and spoke to Michael at Faucetline several times and he was extremely repugnant and surly, telling me that they had to pay people as well as credit card servers, he even asked me if I thought people worked for free...I told him that when you make a mistake you don't charge people restocking fees if you have nothing to do with even touching the product...if Amerisink with whom I dealt had asked for a fee I would have been fine with that knowing that they had done all the work, but he did nothing but act as a middle man...I would be leary to deal with Faucetline, there are plently of other suppliers for items on the Internet...I will be reporting them to the BBB for poor service, insulting behavior as well as rudely interacting with me..."

+ Read user comments
Rating 10/10 5/5
modified review posted Dec-01-2005

"Excellent delivery, easy to navigate web page. Good prices. "

Rating 10/10 5/5
modified review posted Sep-15-2009

"Outstanding products and service. We ordered a sink and it arrived smashed. We sent an e-mal that night, and a new sink arrived in two days to our amazement. No questions asked. Outstanding customer service, quality products, and the best prices on the net. This is where we now shop."

Rating 10/10 5/5
modified review posted Mar-09-2008

"This is the first time I've made a purchase from Facetline.com. I placed my order on Wednesday and really needed the sink by Monday. I was totally amazed to find the delivery on my front porch in less than 24 hours!! Amazing and I saved around $100 getting it from Facetline. They also had a huge selection. Thank you, Liz"

Rating 10/10 5/5
modified review posted Nov-13-2011

"WOW!!! Ordered a faucet from them on Thursday morning, 20 minutes later I get an email stating it has shipped. The next afternoon at 3pm it is delivered!! WOW!!! This was the free shipping, ground option!! Unbelieveable!"

Rating 10/10 5/5
modified review posted Jun-25-2005

"Ordered two bath faucets on Tuesday, 6/21/2005, the order was acknowledged immediately and they were delivered the very next day. Great price, great service!"

modified review This review was modified by 14305 on July 06 2005 11:52:45 AM
Rating 10/10 5/5
modified review posted May-30-2009

"We ordered a Kohler kitchen faucet just before noon on Thursday. It arrived at 11:00 the next day and was so easy to install that I was done (nasty old faucet removed, new one installed, cleaned up, tools put away) by 12:30. Great faucet, best price, and lightning fast service. "

Rating 10/10 5/5
modified review posted Sep-07-2007

"These guys are AMAZING! Not only was the merchandise perfect but we could not believe how quickly we received it. Ordered Weds AFTERNOON and received it the very next MORNING! We saved hundreds of dollars and have enjoyed the simplest, most efficient service we have ever had. We are customers for life!"

 
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