Fat Brain Toys Reviews - fatbraintoys.com Ratings at ResellerRatings

We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
fatbraintoys.com

Toys, Games, Hobbies

Rating 9.30/10 1,517 reviews

9.30/100
Facebook share
Fat Brain Toys is a merchant member
Fat Brain Toys participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,973 merchant members.
 

All Customer Reviews (1,535)


Rating 10/10 5/5
modified review posted May-09-2013

"Wonderful selection of toys. Staff was so helpful! I will certainly make this store my first stop for toys and educational activities."

Rating 10/10 5/5
modified review posted May-07-2013

"Great experience. Great toy. Wish I was able to find a coupon so I would have saved some money on shipping."

Rating 10/10 5/5
modified review posted Apr-25-2013

"Your service is always prompt. The toys offered are interesting and varied and high quality. What more could you want! Thanks so much."

Rating 10/10 5/5
modified review posted Apr-02-2013

"They did a great job. The toys are as described and order came on time. They even send you a confirmation when the package is delivered! "

Rating 10/10 5/5
modified review posted Mar-19-2013

"I ordered a personalized name puzzle to give as a gift to my friend's child. The puzzle shipped the day after I ordered it! I was amazed at how fast it shipped. I received the puzzle and it was very well made and an overall wonderful gift for my friend's child. I was very pleased with the product and with Fat Brain Toys!! I will definitely purchase again!"

Rating 10/10 5/5
modified review posted Mar-15-2013

"Outstanding customer service!"

No Avatar
Dover, DE
Rating 8/10 4/5
modified review posted Mar-11-2013

"My overall experience with Fat Brain toys was very good. Easy to shop and purchase items from the website and prices were competitive with other online resellers. The only small thing was that one of the items I ordered was not in stock and had to be back-ordered. Not a big deal but I didn't know it until after the purchase. Would have been nice to know that there was no stock of the item during pre-sales or during the purchasing of the item"

Rating 10/10 5/5
modified review posted Mar-04-2013

"Great website. Innovative products, quick shipping, and customer inquires and/or problems are dealt with politely and effectively. Great experience with them."

Rating 10/10 5/5
modified review posted Feb-03-2013

"They delivered exactly what, where and when as promised. I would buy from them with no question."

Rating 10/10 5/5
modified review posted Jan-22-2013

"I especially liked Fat Brain Toys use of a chart to indicate which age and gender uses the toy the most."

Rating 10/10 5/5
modified review posted Jan-21-2013

"Very nice toy. Finish was great. Shipped fast and was packaged well."

Rating 10/10 5/5
modified review posted Jan-17-2013

"Quality well thought out toy line. Very conscientious folks to deal with too."

Rating 2/10 1/5
modified review posted Jan-17-2013

"I had read good reviews of Fat Brain Toys on here and decided to give them a chance since they were a little cheaper than Amazon at the time. I wish I hadn't. I bought an expensive marble run ($125.96) that never worked right when we gave it to my son for Christmas. I did an online return via their website and I paid $20 out of pocket (which would have cost me Zero via Amazon) to mail this toy back to them. The toy was delivered to them 10 days ago but I am still waiting for my refund. Not happy at all.

Update: 1/20/2013 - filled dispute with credit card company. Apparently that's the only way this is going to get resolved.

Update: 1/24/2013 - still waiting. These jokers just aren't interested in being helpful. I'm beyond angry at this point."

modified review This review was modified by pbmpharmacist on January 24 2013 12:09:31 PM
Rating 10/10 5/5
modified review posted Jan-16-2013

"Their customer service is REAL! We had an issue with shipping (the fault of a vendor they sold through, not Fat Brain). When the vendor didn't fix it Fat Brain stepped up without question and made it right. Glad to see good customer service still exists. "

Rating 10/10 5/5
modified review posted Jan-12-2013

"I like ordering from Fat Brain Toys."

 
wall street journal logo