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468 reviews ![Facebook share](javascript:share_rating({"link":"http:\/\/www.resellerratings.com\/store\/FastTech","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FastTech.jpg","store_name":"FastTech","store_rating":"9.56","total_reviews":"468"}, "store");)
reply posted May-15-2013 “Thank you for your feedback. Please let us know of your order number so we can provide a more specific answer. However, have you checked that your Galaxy S3 patch is correctly installed, and that your charger (if not ordered from FastTech), is completely Qi compatible?
We have staffs here who use the Galaxy S3 and the Qi patch and chargers work perfectly.
For most products, FastTech screens, checks, and tests each single unit shipped. This ensures all products are in the working order upon delivery. However just like any and all electronics, failures could still occur after some usages.
For customer protection, we provide a decent warranty and exchange program, often covering all related shipping fees. Here is a detailed description of our warranty program: http://support.fasttech.com/FAQ/standard-product-warranty
Please open a ticket, and we will handle the rest. Thank you.
Jasmine
UPDATE: Thank you for providing your ticket number. I didn't have your order number before so I assumed you are using a "patch". Now that I have your order number, I'm aware that you have ordered a Qi backplate not a Qi patch. As you have already sent out the return, we are going to ship you the replacement immediately. In addition, we will reimburse you the costs for sending the faulty plate back.
Thank you again for your patience.
UPDATE again :) : I cannot say if the patch is better than the backplate but those of us who personally have S3 here all use the patch and they work fine. If you want to swap your backplate to a patch, let us know and we'll arrange.
Thanks again.”
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posted May-15-2013 
posted May-14-2013 
![Share](javascript:share_rating({"review_body":"Fast shipping, great prices.","link":"http:\/\/www.resellerratings.com\/store\/FastTech\/review\/2847413#comment2847413","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FastTech.jpg","store_name":"FastTech","username":"cchung84","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very good seller!!!!!!!!!!!!!!!!!!!!!!!!!!!","link":"http:\/\/www.resellerratings.com\/store\/FastTech\/review\/2847225#comment2847225","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FastTech.jpg","store_name":"FastTech","username":"mapetshow73","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"All items arrived as expected. Order broken up into 2 shipments, 2nd shipment turned up a day later then the 1st one.<br>","link":"http:\/\/www.resellerratings.com\/store\/FastTech\/review\/2843805#comment2843805","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FastTech.jpg","store_name":"FastTech","username":"mr_methane","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Cheap and fast delivery. Very pleased","link":"http:\/\/www.resellerratings.com\/store\/FastTech\/review\/2841377#comment2841377","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FastTech.jpg","store_name":"FastTech","username":"rajivdaxini","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The BEST online shopping experience !","link":"http:\/\/www.resellerratings.com\/store\/FastTech\/review\/2841157#comment2841157","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FastTech.jpg","store_name":"FastTech","username":"freddie_lay","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I already 4 times at Fasttech,im really satisfied with the service,vary fast shipping process and good support..your price also quiet reasonable and cheap and i also get extra discount if im buying in bulk. i would definitely will buy at Fasttect again,again and again :)","link":"http:\/\/www.resellerratings.com\/store\/FastTech\/review\/2841013#comment2841013","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FastTech.jpg","store_name":"FastTech","username":"bobnyam2","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Customer service and support were excellent and delivery time was quite quick. Moreover product was as I had been expected.","link":"http:\/\/www.resellerratings.com\/store\/FastTech\/review\/2840705#comment2840705","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FastTech.jpg","store_name":"FastTech","username":"kosmas_del","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Easy checkout and fast shipping. Thanks!","link":"http:\/\/www.resellerratings.com\/store\/FastTech\/review\/2840387#comment2840387","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FastTech.jpg","store_name":"FastTech","username":"alang84","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great prices, great communication, good forum support(BLF)","link":"http:\/\/www.resellerratings.com\/store\/FastTech\/review\/2835657#comment2835657","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FastTech.jpg","store_name":"FastTech","username":"gorky77","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great shop ! Big thanks ! Highly recommended ! A+++","link":"http:\/\/www.resellerratings.com\/store\/FastTech\/review\/2831583#comment2831583","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FastTech.jpg","store_name":"FastTech","username":"sksv","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"All is fine,<br>therefore made ??the order a second time<br>regards<br>Eugen","link":"http:\/\/www.resellerratings.com\/store\/FastTech\/review\/2831225#comment2831225","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FastTech.jpg","store_name":"FastTech","username":"eugen80-231","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Muy satisfecho con la compra y la tienda.<br><br>Recomendable","link":"http:\/\/www.resellerratings.com\/store\/FastTech\/review\/2829553#comment2829553","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FastTech.jpg","store_name":"FastTech","username":"jamusadama","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"One item (Wireless charging plate for SGS3) did not work. Have have returned it to Hong Kong and it hasn't arrived there yet. :(<br><br>I can't see any way to reply to the message below so I'm editing this.<br>What is this QI patch? Is it software?. My open ticket number is Q0416FMSTB .<br>No one has mentioned a QI patch to me ever and yes I bought the QI charge plate from yourselves (it works with my Nexus 4 although that never fully charges :( )<br>Your support has been great, I cannot fault that.<br><br>Update again :)<br>I believe you already have refunded my postage to Paypal (although not checked yet) so thank you for that.<br>Would you say the patch would be better than the plate? If so would it be possible to have that instead of the plate please?<br>Thank you for your wonderful assistance.<br>Jim<br><br>Update again<br><br>YES PLEASE send a patch instead of a plate, that would be brilliant. THANK YOU","link":"http:\/\/www.resellerratings.com\/store\/FastTech\/review\/2829463#comment2829463","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FastTech.jpg","store_name":"FastTech","username":"jim_wood28","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Fast shipping, Great product again.","link":"http:\/\/www.resellerratings.com\/store\/FastTech\/review\/2829291#comment2829291","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FastTech.jpg","store_name":"FastTech","username":"johannesbarnard","rating":"5"}, "single");){kind=link}
"Good store. Delivery is fast. Support without delay."