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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: #703, 555 Nathan Road, Hong Kong
    • Contact: support@fasttech.com
    • Phone: +852 3615-9948
    • Customer Support: +1 (845) 262-3440
    • Business Hours: Monday to Saturday, 9:30am to 5pm (Hong Kong Time - GMT +8)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.78/10 8.78/10
    Chance of future purchase: Rating 7.56/10 7.56/10
    Shipping & packaging: Rating 5.80/10 5.80/10
    Customer service: Rating 6.62/10 6.62/10
    Return/Replacement policy: Rating 7.07/10 7.07/10

18,835 Customer Reviews

Rating 10/10
5/5
modified review posted

"Positive experience, on-time delivery and excellent products that working very well."


Rating 10/10
5/5
modified review posted

"Some People say SlowTech instead of FastTech, but my experience is so far positive. I say FastTech :-)"


Rating 10/10
5/5
modified review posted

"Not so fast as a fist time, but it's OK."


Rating 2/10
1/5
modified review posted

"I bought two liquids fot electronico cigarrettes and both were toxic.MY money don´t back to me"

modified review Rep reply posted Oct-21-2014

FastTech, FastTech rep has responded

“Thank you for your order. You may open a ticket at support@fasttech.com for more details of the "toxic" issue you described here and we will solve it if it is confirmed.

Thank you.”


Rating 10/10
5/5
modified review posted

"The best 4 everything. I enjoy ordering and receiving my item intact. "


Rating 10/10
5/5
modified review posted

"Nice product. Worth waiting for
"


Rating 8/10
4/5
modified review posted

"Orders could be pulled and packaged faster."


Rating 10/10
5/5
modified review posted

"Order was quick, reasonably priced, and high quality. It came 100% as described, all parts and pieces working and ready for use. This was a great purchase from a reliable source "


Rating 10/10
5/5
modified review posted

"olen erittäin tyytyväinen fastteghin toimintaan...kaikki on OK"


Rating 6/10
3/5
modified review posted

"long wait for this to come but as usual they delivered."

modified review Rep reply posted Oct-20-2014

FastTech, FastTech rep has responded

“Sorry about the wait.

According to the record, your order was shipped on 9/10 and arrived Portugal on 9/29. Please note that the shipping time of SZP is between 10-14 business days.

Feel free to contact us when you have questions, we are always here to help.”


Rating 4/10
2/5
modified review posted

"Took ages to get and parts missing"

modified review Rep reply posted Oct-19-2014

FastTech, FastTech rep has responded

“Sorry about the wait.

According to the tracking record, your order was shipped via regular airmail which has no tracking and the shipping time can be up to 30 days. Fasttech offers registered mail (faster shipping time) for free for order exceed $20 or otherwise $1-2 extra cost is needed. You are suggested to use this service in order to enjoy faster and reliable shipping next time. Meanwhile, if part of the item is missing, please contact our CS staff and we will offer you a help.

Feel free to contact us when you have questions, we are always here to help.””


Rating 10/10
5/5
modified review posted

"very fast and I am satisfied."


Rating 4/10
2/5
modified review posted

"The mod I brought had a slight scratch in the metal.

Some of the aspire coils are faulty and give a burnt taste.
"

modified review Rep reply posted Oct-19-2014

FastTech, FastTech rep has responded

“Sorry to hear this issue. We shall improve the quality control process. If you item is arrived DOA, the item is covered under FastTech standard return policy, i.e. replacement within 6 months after shipment and refund within 45 days after delivery. You can check more details at this page:
http://www.fasttech.com/pages/standard-return-policy

Meanwhile, since due to the backlog of tickets, the response time of the ticket is prolonged to 48 hours temporarily.

Thanks your understanding and we are sorry for the inconvenience caused.”


Rating 8/10
4/5
modified review posted

"Estubo bien cumplieron bastante espectativas"


Rating 10/10
5/5
modified review posted

"on time and all good on my first order"


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