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Stores > FastTech

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  • FastTech

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: #703, 555 Nathan Road, Hong Kong
    • Contact: support@fasttech.com
    • Phone: +852 3615-9948
    • Customer Support: +1 (845) 262-3440
    • Business Hours: Monday to Saturday, 9:30am to 5pm (Hong Kong Time - GMT +8)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.17/10 8.17/10
    Chance of future purchase: Rating 7.47/10 7.47/10
    Shipping & packaging: Rating 6.64/10 6.64/10
    Customer service: Rating 7.00/10 7.00/10
    Return/Replacement policy: Rating 6.87/10 6.87/10
No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-17

me encanta trabajar con fasttech

"es una excelente compañia al cabo de 20 días ya tenia mi producto en la mano felicitaciones por el gran servicio que presta fasttech"

This review was modified by edwinf_gaona on January 19 2017 03:45:03 PM

Rating 10/10
5/5
2017-01-17

All the things I need Fasttech has it all

"Fast and responsive service with good quality products."

This review was modified by Nopparan.S on January 19 2017 03:30:02 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-17

ganzo best value around

"my customers love the ganzo knives and tools,and they agree that that they more than equal similar american items costing about 10 times the price in quality ,fit&finish!"

This review was modified by noizerus on January 19 2017 02:45:02 PM

No Avatar

Verified Customer
Rating 2/10
1/5
2017-01-17

Dopo quasi 2 mesi non è arrivato ancora nulla e non si sa che fine ha fatto il pacco !! LOL

"Dopo quasi 2 mesi non è arrivato ancora nulla e non si sa che fine ha fatto il pacco, ed era il mio primo ordine e mi sa pure l'ultimo, troppo lenti, ma troppo."

This review was modified by ansguar70 on January 19 2017 01:30:03 PM
Rep reply posted Jan-17-2017

A rep from FastTech, FastTech, has responded

“Sorry to hear that.

According to the record, your order was shipped on 12/5 and despatched to overseas on 12/15. Please note that in some occasions, package will be delayed by customs check. We will filed an inquiry to carrier and check where is the package. Once we get the update, we will reply you immediately.

Thank you for your understanding and find us when you need help.”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-01-17

item just as described

"Item just as described, had a hard time at customs in Chicago(sat 2 weeks) until I called the USPS and it cleared customs after 8 weeks for entire trip. It's worth the wait, the battery type held up shipping. I have order several items and they are quality. Just takes awhile ,spring for the small shipping charge."

This review was modified by rickyashford on January 19 2017 12:00:04 PM

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Verified Customer
Rating 10/10
5/5
2017-01-17

good

"Fast shipping. Good performance"

This review was modified by minmaro19 on January 19 2017 10:00:03 AM

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Verified Customer
Rating 10/10
5/5
2017-01-17

"Great transaction. As expected."

This review was modified by sneuhaus1 on January 19 2017 08:45:04 AM

No Avatar

Verified Customer
Rating 4/10
2/5
2017-01-17

SlowTech

"Ordered Nov.2, sent Nov.15, arrived in my Country Dec.15, arrived in my town Jan.17. Don't actually have it yet but at least something is here DOA/missing or not."

This review was modified by grahamedwardscott on January 19 2017 07:00:01 AM
Rep reply posted Jan-17-2017

A rep from FastTech, FastTech, has responded

“Sorry to hear that.

Please note that in some occasions, package will be delayed by customs check. According to the record, your order arrived destination on 12/15. We apologize for the long wait of shipping.

Meanwhile, all the items are covered by FastTech 6 months warranty. If you have received a item with wrong description. Please contact CS staff and we will offer you a help shortly.

Thank you for your understanding.”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-17

liquid and Chromed Brass Round Mouth Drip Tips

"This time I definitely received the processed item."

This review was modified by ueno_tokyo on January 19 2017 06:30:02 AM

No Avatar

Verified Customer
Rating 8/10
4/5
2017-01-17

бокс мод и клон били в2

"посылка шла долго. все работает"

This review was modified by axestone83 on January 19 2017 06:00:01 AM

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Verified Customer
Rating 10/10
5/5
2017-01-17

Everything is ok!

"Low price, fast (and free!) shipment, very friendly and helpful people at service - just GREAT! :)"

This review was modified by aerial553 on January 19 2017 05:15:01 AM

No Avatar

Verified Customer
Rating 2/10
1/5
2017-01-17

Disappointed

"This is first time and last I have ordered since 2nd of December and up today I didn't receive it and they don't want to pay me back my money every time I ask them they answer with silly things and ask me to wait "

This review was modified by Alsadoun on January 19 2017 04:45:02 AM
Rep reply posted Jan-17-2017

A rep from FastTech, FastTech, has responded

“Sorry to hear that. According to the record, your package despatched since 12/15. Normally, EMS shipping time is between 5-8 business days and it time for customs check. We will file an inquiry to check the status of the processing package and reply you as soon as possible.

Thank you for your understanding. ”


No Avatar

Verified Customer
Rating 2/10
1/5
2017-01-17

NOT RECEIVED!

"Last email jan.5/17. Was told it would take 60 days to investigate. NOT HAPPY!"

This review was modified by jim_matthew on January 19 2017 04:30:05 AM
Rep reply posted Jan-17-2017

A rep from FastTech, FastTech, has responded

“Sorry to hear that.

According to the record, your order was shipped on 11/8 and arrived destination on 12/25. Please note that in some occasions, package will be delayed by customs check. We will filed an inquiry to carrier and check where is the package. Once we get the update, we will reply you immediately.

Thank you for your understanding and find us when you need help.”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-17

Fast delivery

"That's one reason to order from Fasttech."

This review was modified by jonatan_kokkonen on January 19 2017 04:00:01 AM

No Avatar

Verified Customer
Rating 8/10
4/5
2017-01-17

arrived 11.1.2017

"good condition , forty days could have been a little faster"

This review was modified by gmanicmali1 on January 19 2017 03:00:01 AM

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