We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • FastTech

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: #703, 555 Nathan Road, Hong Kong
    • Contact: support@fasttech.com
    • Phone: +852 3615-9948
    • Customer Support: +1 (845) 262-3440
    • Business Hours: Monday to Saturday, 9:30am to 5pm (Hong Kong Time - GMT +8)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.44/10 8.44/10
    Chance of future purchase: Rating 7.34/10 7.34/10
    Shipping & packaging: Rating 5.96/10 5.96/10
    Customer service: Rating 6.83/10 6.83/10
    Return/Replacement policy: Rating 6.88/10 6.88/10

28,270 Customer Reviews

Rating 10/10
5/5
modified review posted

" I like FastTech :) I like FastTech "


Rating 10/10
5/5
modified review posted

"Quality products at a good price and well packaged."


Rating 10/10
5/5
modified review posted

"Said it would ship in a week and it shipped the next day. Only took about two weeks to get here, much faster overall time than I expected."


Rating 10/10
5/5
modified review posted

"Good just takes so long to get here "


Rating 10/10
5/5
modified review posted

"Fasttech is an excellent reseller and has yet to disappoint."


Rating 10/10
5/5
modified review posted

"fast shipping,quality product"


Rating 4/10
2/5
modified review posted

"The parts were not what i ordered. Had to modify spare parts to fit. "

modified review Rep reply posted Apr-19-2015

FastTech, FastTech rep has responded

“Sorry to hear this issue.

We shall improve the quality control process. If you item is arrived DOA, the item is covered under FastTech standard return policy, i.e. replacement within 6 months after shipment and refund within 45 days after delivery. You can check more details at this page:
http://www.fasttech.com/pages/standard-return-policy

According to our policy, we may request the picture of the defective item and our staff will offer you a help immediately.

Feel free to contact our support team for more details.”


Rating 4/10
2/5
modified review posted

"I still have not received my order that's why I'm dissatisfied."

modified review Rep reply posted Apr-19-2015

FastTech, FastTech rep has responded

“Sorry about the wait.

Due to the production problem, the restocking date of some of the items may be affected. Please not that our stock status is base on the production schedule from our supplier. We have urged our supplier to provide us an accurate restocking schedule in future to avoid this happen again. We apologize for the delay of the restocking time. Your second shipment was shipped on 4/14 and please wait a little more time for it.

Feel free to contact us when you have questions.”


Rating 4/10
2/5
modified review posted

"Great prices... But the wait time was horrid. Also, my order of 5 different items were split into three packages and all arrived at separate times. I will NOT be ordering fro. Fasttech again, I would rather pay more and actually receive my order in less than a months time."

modified review Rep reply posted Apr-20-2015

FastTech, FastTech rep has responded

“Sorry about the wait.

According to the tracking record, your orders were shipped by USPS and the shipping time is between 10-14 business days. However, the order can be delayed by customs inspection sometime.

We apologize for the inconvenience caused.”


Rating 10/10
5/5
modified review posted

"Apesar do tempo de entregue, nunca tive problemas com as encomendas. Muito bom."


Rating 10/10
5/5
modified review posted

"Fast shipping! GREAT product, EXCELLENT price. I will be a repute customer. Thank you!"


Rating 8/10
4/5
modified review posted

"Fast tech was a very good experience. They replied to me on the very next business day. "


Rating 2/10
1/5
modified review posted

"Terrible. They still haven't sent my item that I ordered over a month and a half ago. Absolute garbage."

modified review Rep reply posted Apr-20-2015

FastTech, FastTech rep has responded

“Sorry for this issue.

As we checked, your order is delayed by SKU 1918100 at present. We will check for the restocking time for this item and follow up this issue for you via ticket. In order to speed up the shipment, we'd like to encourage to split the order and ship available items first.”


Rating 10/10
5/5
modified review posted

"It's simple. Cheap, good and fast."


Rating 4/10
2/5
modified review posted

"It's just to difficult to order most if the time. PayPal for this (as it has nicotine in it). Credit card for that (as its aspire kit).

Slow customer services. Slow goods on backorder all the time too. Snail pace delivery.

Only one good thing -keen prices. Sadly price is not everything though.

3/10
"

modified review Rep reply posted Apr-20-2015

FastTech, FastTech rep has responded

“Sorry about the wait.

Due to the production problem, the restocking date of some of the items may be affected. Please not that our stock status is base on the production schedule from our supplier. We have urged our supplier to provide us an accurate restocking schedule in future to avoid this happen again. We apologize for the delay of the restocking time.

Feel free to contact us when you have questions.”


Share FastTech's store rating

FastTech is a Merchant Member! Learn more

FastTech is a merchant member
FastTech participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,860 merchant members.