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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: #703, 555 Nathan Road, Hong Kong
    • Contact: support@fasttech.com
    • Phone: +852 3615-9948
    • Customer Support: +1 (845) 262-3440
    • Business Hours: Monday to Saturday, 9:30am to 5pm (Hong Kong Time - GMT +8)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.89/10 8.89/10
    Chance of future purchase: Rating 8.12/10 8.12/10
    Shipping & packaging: Rating 6.19/10 6.19/10
    Customer service: Rating 7.33/10 7.33/10
    Return/Replacement policy: Rating 7.75/10 7.75/10

14,933 Customer Reviews

Rating 8/10
4/5
modified review posted

"Slow but cheap delivery, good product quality."


Rating 10/10
5/5
modified review posted

"Good trade. Good goods. Good prices. I recommend!"


Rating 10/10
5/5
modified review posted

"professional and serious seller, very recommended"


Rating 8/10
4/5
modified review posted

"I like the prices and all, but took more time to deliver than it should've..."


Rating 10/10
5/5
modified review posted

"Product arrive in about 14 days.
very impressed with delivery time.
will use again.
"


Rating 10/10
5/5
modified review posted

"Good service good shiping ......i recomand fast tech

"


Rating 4/10
2/5
modified review posted

"1 month of snail mail is acceptable but 2 or 3 months is pushing it. That's not even the worst part, when you ask why is it taking too long they say "sorry we can't track your order, we'll file a request with the post service which could take another 2 to 3 months to get answer if the post lost your order and then another 1 to 2 months for the item you order to come if they don't loose it again. "

modified review Rep reply posted Jul-21-2014

FastTech, FastTech rep has responded

“Sorry to hear this issue. Your order was placed on 5/19.

We shipped the order on 5/20 via registered airmail through Malaysia post which typically takes 14-18 business days for delivery.

Due to the strict inspection recently, the processing was delayed.

Please kindly note that we hold no control over shipping once the item has left our warehouse.

Thank you for your understanding.”


Rating 8/10
4/5
modified review posted

"a very nice site you'll find allot of stuff the specialist kind of parts spare parts awesome site to start geeking out and build or rebuild things good prices but since i have to be honest her's the down side's .

1- authentic followed by the part name is the word you should use to find the original part .
2- you cant search in a specific category.
3- every item or order weather delivered or not you'll have to go throe all of them they fill the page SOLUTION archiving the delivered order's would very useful .
4-responding time to your ticket's some times it take's up to two day's.

i think it's a great site and they do stick to their promises nice staff really helpful .
I totally recommend it .
"


Rating 10/10
5/5
modified review posted

"Best Prices, great products, and free shipping! A little slow but you cant get everything and what do you expect for overseas free shipping? Overall great buys if you can handle the wait. "


Rating 10/10
5/5
modified review posted

"always a good price. i tell all my friends about fasttech. thanks!"


Rating 10/10
5/5
modified review posted

"Excellent. FastTech is awesome.
"


Rating 10/10
5/5
modified review posted

"Everything i order arrived as subsribed, took about 4 weeks from china to aus through singpost might pay alittle extra for faster postage option next time. "


Rating 10/10
5/5
modified review posted

"Great prices, decently fast shipping if you choose the Epacket option"


Rating 2/10
1/5
modified review posted

"Shipping was horrendously long. Also packaging inside was damaged and products cosmetically damaged"

+ Read user comments
modified review Rep reply posted Jul-20-2014

FastTech, FastTech rep has responded

“Sorry to hear this issue. FastTech guarantee the safe delivery of your order and we will improve the packaging process.

We exchange all damaged items. FastTech covers all return shipping charges. Contact us for a RMA, within 5 days of delivery, and ship products back via the least expensive method.

Please open a ticket at support@fasttech.com and we will solve the problem for you as per the warranty policy.

Your order was placed on 5th June with some of the items listed as ships in 5 business days and scheduled shipping date was 13th June. We shipped your order via USPS first class e-packet through China post which takes 8-12 business days for delivery typically on 9th June.

As per the tracking, the item was delivered on 18th June. This shipping is free at FastTech for orders no less than $20.00, otherwise takes about $1.00 to upgrade for.

Your order was shipped and delivered before the advertised time frame.

Thank you for your understanding.”


Rating 10/10
5/5
modified review posted

"Super matériel super shop very good !!!
"


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