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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: #703, 555 Nathan Road, Hong Kong
    • Contact: support@fasttech.com
    • Phone: +852 3615-9948
    • Customer Support: +1 (845) 262-3440
    • Business Hours: Monday to Saturday, 9:30am to 5pm (Hong Kong Time - GMT +8)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.64/10 8.64/10
    Chance of future purchase: Rating 7.44/10 7.44/10
    Shipping & packaging: Rating 5.82/10 5.82/10
    Customer service: Rating 6.90/10 6.90/10
    Return/Replacement policy: Rating 7.04/10 7.04/10

22,009 Customer Reviews

Rating 10/10
5/5
modified review posted

"I love to shop with you thank you for all your help"


Rating 2/10
1/5
modified review posted

"Still Haven't Received my coils Two Months later. Do think I'm ever going to get them and returning them is such a pain and would cost more then they as re worth. "

modified review Rep reply posted Dec-19-2014

FastTech, FastTech rep has responded

“Thank you for your order. We assume you are referring to the order No. A1102###30 which contains the said coils.

Your order was shipped on 13th Nov by regular airmail(as selected by you during checkout) which takes up to 30 business days for the delivery and has no tracking support. This information is displayed at checkout.

This shipping is absolutely free at FastTech and employed only for orders less than $20.00 without upgrading to registered mail for about $1.00. Registered airmail is free at FastTech for orders no less than $20.00, and takes about 10-14 business days for delivery.

Please kindly open a ticket at support@fasttech.com and we will send reshipment or issue refund if the order is confirmed as lost. We will follow up the case for you via the existing ticket.

Thank you for your understanding.”


Rating 8/10
4/5
modified review posted

"Products are always as advertised and of much better quality than before. Shipping is incredibly slow, unable to track with singpost. I'm a very happy customer but I would buy more if shipping was faster. Waiting for an item on back order is not always convenient. Thank you for the great products"


Rating 10/10
5/5
modified review posted

"Good price and perfect delivery"


Rating 2/10
1/5
modified review posted

"I have not received the order yet it is a very large transit time"

modified review Rep reply posted Dec-18-2014

FastTech, FastTech rep has responded

“Thank you for your order. The shipping service you have selected to ship the order takes 6-20 days in transit typically. As per the tracking, the item arrived in destination on 16th Dec. It shall be delivered to you soon.

Due to custom clearance issues, some packages might take more time for delivery then estimated. If you have any questions, please contact us at support@fasttech.com. Thank you.”


Rating 10/10
5/5
modified review posted

"I'm really pleased with the quality of products, delivery times and shipping free ... you have adopted a policy of winning sales!"


Rating 10/10
5/5
modified review posted

"Great service will use again"


Rating 4/10
2/5
modified review posted

"It's been a month and I am still waiting to receive my order. Wile the prices are good it's worth paying the extra money and order from another site."

modified review Rep reply posted Dec-17-2014

FastTech, FastTech rep has responded

“According to your ordering record, your second shipment was shipped on 11/3 and delivered on 11/10. Please note that the shipping time of USPS is between 10-14 business days and it arrived in advertised time frame. If you have not received your order, please contact our support and we will offer you a help.

Feel free to contact us when you have questions, we are always here to help.”


Rating 10/10
5/5
modified review posted

"Never had any issues very happy"


Rating 10/10
5/5
modified review posted

"Never had a problem with any of the products bought from fasttech, they always arrived and were as described."


Rating 10/10
5/5
modified review posted

"Very good shoop ,very good price"


Rating 2/10
1/5
modified review posted

"Have yet to receive the orders I purchased. No tracking numbers (unlike other orders I have placed from FT)"

modified review Rep reply posted Dec-18-2014

FastTech, FastTech rep has responded

“Thank you for your order. The order No. A110217261 you quoted was delivered on 14th Nov per the tracking. We assume you are referring to other orders. The shipping service you have selected to ship the other two orders are regular airmail, the transit time can take up to 30 business days as quoted in checkout.

If there is no delivery in the estimated time frame, please contact us at support@fasttech.com and we will refund or replace the order if it is verified as lost.”


Rating 10/10
5/5
modified review posted

"they were great many orders
"


Rating 2/10
1/5
modified review posted

"did not get any products till today, customs did not clear"

modified review Rep reply posted Dec-18-2014

FastTech, FastTech rep has responded

“Sorry to hear this issue. Your order was placed on 2nd Nov and shipped on 3rd Nov by regular airmail(as selected by you during checkout) which takes up to 30 business days for the delivery and has no tracking support. This information is displayed at checkout.

This shipping is absolutely free at FastTech and employed only for orders less than $20.00 without upgrading to registered mail for about $1.00. Registered airmail is free at FastTech for orders no less than $20.00, and takes about 10-14 business days for delivery.

Please kindly open a ticket at support@fasttech.com and we will send reshipment or issue refund if the order is confirmed as lost. We will follow up the case for you via the existing ticket.

Thank you for your understanding.”


Rating 10/10
5/5
modified review posted

"Excellent site . Large selection of products and affordable prices."


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FastTech is a merchant member
FastTech participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,919 merchant members.