We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Zappos, Newegg | browse by category » or best/worst »

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: #703, 555 Nathan Road, Hong Kong
    • Contact: support@fasttech.com
    • Phone: +852 3615-9948
    • Customer Support: +1 (845) 262-3440
    • Business Hours: Monday to Saturday, 9:30am to 5pm (Hong Kong Time - GMT +8)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.72/10 8.72/10
    Chance of future purchase: Rating 7.47/10 7.47/10
    Shipping & packaging: Rating 5.71/10 5.71/10
    Customer service: Rating 6.64/10 6.64/10
    Return/Replacement policy: Rating 7.01/10 7.01/10

20,508 Customer Reviews

Rating 8/10
4/5
modified review posted

"overall good service from fasttech , I ordered 2 taifun gt atomizer with accessories but not all accessories were present namely no air hole tubes and only one set of extra screws, but taifun gt is super ,im vaping like a trooper!!"


Rating 10/10
5/5
modified review posted

"Fast and friendly. Good communication.
Thank you!
"


Rating 4/10
2/5
modified review posted

"very slow shipping, defected item!"

modified review Rep reply posted Nov-19-2014

FastTech, FastTech rep has responded

“Sorry to hear this issue. We shall improve the quality control process. If you item is arrived DOA, the item is covered under FastTech standard return policy, i.e. replacement within 6 months after shipment and refund within 45 days after delivery. You can check more details at this page:
http://www.fasttech.com/pages/standard-return-policy

Meanwhile, since due to the backlog of tickets, the response time of the ticket is prolonged to 48 hours temporarily.

Thanks your understanding and we are sorry for the inconvenience caused.”


Rating 8/10
4/5
modified review posted

"They take too long to ship the item, they will not respond to questions unless you've already purchased the item"


Rating 4/10
2/5
modified review posted

"Was sent a broken part and they never responded to my email or sent a new one. "

modified review Rep reply posted Nov-19-2014

FastTech, FastTech rep has responded

“We are sorry about your experience.

Our staff has replied your ticket already and please refer to the content and the instruction provided.

Thanks for your understanding.”


Rating 10/10
5/5
modified review posted

"Fasttech is a good website, their custumer's service is really good, great business."


Rating 10/10
5/5
modified review posted

"I never had any unpleasant surprises, the products I ordered are faithfully photos of the site.
Delivery times are a bit long but at no cost.
"


Rating 8/10
4/5
modified review posted

"I've been using Fasttech for about 7 month's and all i've ordered i have received without problems or delays except for 1 order, My juices leaked and a e-cigarette kit was faulty but with the return time i didn't bother to return it. I've been very pleased with their services and customer care. All my queries have been addressed in a timely manner and answered to the best of their knowledge. I appreciate the help there team provided and i will continue to use fasttech in the future. Thank you Fasttech."


Rating 8/10
4/5
modified review posted

"In the end finally got my purchase.. But after a bump in the road... But still for the price I was somewhat satisfied. "


Rating 10/10
5/5
modified review posted

"Everything was as expected"


Rating 8/10
4/5
modified review posted

"Great site to buy from! Da! Great prices :) item arrived in good condition if not they will give you credits...
Good customer service...good stuff
Overall best site for me yet..
I love ft
Cheers
"


Rating 10/10
5/5
modified review posted

"Its fast and easy to order and they have so much to choose from. I really like this store. "


Rating 10/10
5/5
modified review posted

"Excellent products, Good price, Reliability !!"


Rating 10/10
5/5
modified review posted

"very nice and within schedule"


Rating 10/10
5/5
modified review posted

"Product is good quality, inexpensive and exactly what we hadn't been able to find in the shops!"


FastTech is a Merchant Member! Learn more

FastTech is a merchant member
FastTech participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,909 merchant members.