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Stores > FastTech

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • FastTech FastTech Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: #703, 555 Nathan Road, Hong Kong
    • Contact: support@fasttech.com
    • Phone: +852 3615-9948
    • Customer Support: +1 (845) 262-3440
    • Business Hours: Monday to Saturday, 9:30am to 5pm (Hong Kong Time - GMT +8)
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.68/10 8.68/10
    Chance of future purchase: Rating 8.23/10 8.23/10
    Shipping & packaging: Rating 6.95/10 6.95/10
    Customer service: Rating 7.94/10 7.94/10
    Return/Replacement policy: Rating 7.77/10 7.77/10

39,572 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-02-03

???????!

"?????? ??? ??????, ???????, ????????. ? ???????."

This review was modified by m_zir on February 03 2016 03:08:54 PM

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Verified Customer
Rating 10/10
5/5
2016-02-03

Great Products

"The vape products I received where great and really inexpensive. The shipping long but for the price what do you expect."


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Verified Customer
Rating 10/10
5/5
2016-02-03

I love fasttech

"love fasttech to buy E-Cigarettes,like the system of payment,customer service,the choice of method of delivery"


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Verified Customer
Rating 10/10
5/5
2016-02-03

Top !

"For me Fastech is the best ! Never have problems."


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Verified Customer
Rating 4/10
2/5
2016-02-03

It does'nt work

"I have reiceved my e-cigarette and it worked for 24 h. Now, I have to sent it back, and call, and get the information for returning it. "

Rep reply posted Feb-03-2016

FastTech, FastTech rep has responded

“Sorry for the issue.

We will improve our quality check in the future. Also we will offer you compensation in this case.

Thank you for your patience.”


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Verified Customer
Rating 2/10
1/5
2016-02-03

cheap clones low quality

"ordered a tc mod that a friend has, decided to to get it because it seemed to work well and was durable. Took over a month to receive it and within a week the battery stopped charging as well as the device reading shorts and the ohms jumping all over the place. will never do business with slowteck again"

Rep reply posted Feb-04-2016

FastTech, FastTech rep has responded

“Thanks for contacting us.

We received your order on 11/30 and we shipped it out 12/1. Please be reminded that the shipping period is depended on the carrier and also affected by the holiday as well. For the deflective issue, please submit a support ticket on our website, we will study the case and might offer you compensation.”


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Verified Customer
Rating 10/10
5/5
2016-02-03

Satisfait du matériel et du SAV

"Toujours conforme à la description...et la qualité est la.
C'est vrai que lorsque l'on passe commande le temps de livraison semble long...mais ça arrive toujours en temps et en heure.
J'ai eu un petit souci sur un
Sur la dernière livraison, mon petit drone Cheerson est tombé en panne après 2 utilisations, j'ai ouvert un ticket, puis échangé sur le problème rencontré, ils m'ont faire un avoir sans souci.
Donc je recommanderai chez eux les yeux fermés.
"


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Verified Customer
Rating 10/10
5/5
2016-02-03

Perfect

"Fast shipping, good price and great product."


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Verified Customer
Rating 10/10
5/5
2016-02-03

"TUTTO A POSTO LA MERCE E' QUELLA ORDINATA DI QUALITA'"


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Verified Customer
Rating 10/10
5/5
2016-02-03

"My first experience of FastTec was a good one, good service, well packaged items at very good prices. I'll definitely be using them again"


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Verified Customer
Rating 8/10
4/5
2016-02-03

"Minden rendben ment, tetszenek a termékek."


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Verified Customer
Rating 2/10
1/5
2016-02-03

"Non ho ancora ricevuto la merce "

Rep reply posted Feb-04-2016

FastTech, FastTech rep has responded

“Thank you for contacting us.

As you have selected the regular airmail shipping method during checkout, the estimated delivery time is up to 30 working days. It doesn't come with tracking so if you don't receive it, please submit a support ticket on our website, we will check on it and reply you soon.”


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Verified Customer
Rating 10/10
5/5
2016-02-03

Amazing products for peanuts

"The finish on both of these products is amazing, they are both solid/sturdy machines, well chuffed with these items"


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Verified Customer
Rating 8/10
4/5
2016-02-03

It shipped but I haven't received it yet.

"I ordered a set of silicone replacement parts for my PS4 controller, that was December 19th, I still haven't received the parts as of February 2nd. Fasttech says the parts have shipped. So perhaps it was lost in the mail. I can't really blame Fasttech for this."


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Verified Customer
Rating 6/10
3/5
2016-02-02

very very super mega super

"very very super mega super content"


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FastTech is a merchant member
FastTech participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,635 merchant members.