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Full Rating Profile
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 3.33/10 3.33/10
    Shipping & packaging: Rating 2.50/10 2.50/10
    Customer service: Rating 1.67/10 1.67/10
    Return/Replacement policy: 0.00/10

48 Customer Reviews

Rating 10/10
5/5
modified review posted

"I just ordered a lenovo a850+ payed by moneygram, its my second order, every thing when fine took 31 days to reach from china to Chile ( south america), the phone came I'm English or Chinese I asked the how turn put in Spanish and they toll me how to flash it to get Spanish language, I was able to track the item all the way with the tracking number they gave me, the phone is working perfectly, when I ask the customer support they always answer, this is my second phone from Fastcardtech the first was an HDC S5 still working fine after 1 year"



Rating 4/10
2/5
modified review posted

"Ordered:
1. Jiayu G5S- MTK6592 Octa Core with a number of accessories:
Add an additional 3000mAh Original Jiayu Battery (with back cover, charging dock and silicon case) [$25]
Add Tf Card Reader[$1.99]
Add Case + Screen guard[$6]
Add Bluetooth Headset[$8]
SoftWare Service:Root Phone[$2.99]
2. Q9 Phone Triple SIM
3. Smooth Skin Wallet Style Magnetic Leather Flip Case

FCT told me order is shipped and gave me tracking number on 2014-04-26 .

Then the same day they told me Q9 phone has tech problems and offered to change it for another one. I tried to choose a similar item - there were dozens of similar phones listed in stock that I would gladly take instead of Q9, but none of them was actually in stock!
I asked to return money, but since it was wire trasferred, I understood it could be expensive for them - so I asked them to return money on my PayPal, They refused. The only thing they offered - keep it on my FCT account...

2014-05-06 - that's 12 days after order confirmation (!!!), they inform me that package was returned back from customs because customs wouldn't let battery to be shipped. Like they never did it before?!?!

I asked to use my money that they have on my FCT account and send it by express shipping. Their answer - "our shipping agent infrom us no service in your country" - which absolutely untrue and can be easily checked on internet (no need to ask some "agent"). So they again kept my money and shipped by cheap post.

2014-06-13 - that is 52 days after order confirmation - package finally arrived with missing and wrong items (in addition to not sending the Q9 phone), namely:
- Leather flip case for $3.90 ----- MISSING
- Value accessory Case + Screen guard for $6.00 -------- screen guard is there, but Case is MISSING
- Specifically asked for white/transparent Silicon Case --------- BLACK CASE SENT INSTEAD
- TF card reader too tight, have to apply a lot effort to insert into or pull out from the USB hole

What I was offered? Just credit the amount of missing items on my FCT account (that is NOT send my money back), total US$47.40 ... With such horrible service I guess I was lucky to get even that, though I now should think how to use that money that supposedly in on my account... Note that I can use it only by buying stuff from FastCardTech.

In addition - bad English with a lot of errors in emails and a customer service that never agrees with you...

In summary:
I do not recommend FastCardTech (I now call it SlowAndLowTech...)
If you have no choice but to buy from them, NEVER pay by wire transfer. Better PayPal - at least you could be easier compensated if they do what they did to me.

On bright side - the main, most expensive item Jiayu g5s arrived, works fine and I like it.
"

modified review This review was modified by mrvo2000 on July 03 2014 03:03:50 PM

Rating 2/10
1/5
modified review posted

"Hello,
Just to inform you that I crossed 3 orders of telephone to fastcardtech.
Both first ones worked perfectly, on the other hand the 3rd ( a zoophone) not, and there...
Order of September 3rd, received 2 weeks later.
Of 135 euros, I passed in 180 with customs charges.
When I contacted them, no answer, except further to threats d to send a message to the embassy of China.
They not mE asked to send back it that in December.
Since I was entitled to 10000 excuses on the fact that it was not repaired and that I was paid off, and for 2 months nothing more.
On the other hand they always send tome their publicity.
I thus lodged a complaint on this site "no-reply@consumersentinel.gov", but good I do not believe in it too much and I am 180 euros of my pocket there.
Thus for me it is ended with fastcardtech.
"


Rating 2/10
1/5
modified review posted

"bad phone. return back delivered, then lost. very bad.
WLT68
"

modified review This review was modified by WLT68 on January 19 2014 05:16:11 AM

IVREO's Avatar
BARCELONA
Rating 2/10
1/5
modified review posted

"I bought the device i5 Zophone Pro (http://www.fastcardtech.com/goods.php?id=8696) and have the following problems:
1. The information from the seller says that the device is a Zophone and not true (see image). It is manufactured by KAIY, curiously the same manufacturer of a iPhone clone which sold on AliExpress and was removed by the complaints received.
2. The information of seller says that is a QuadCore processor (MTK6589) and is really a DualCore (MTK6577)
3. The information from the seller says that the device has a power of 13,800 (Antutu Benchmark) and is actually 7,771.
4. The information from the seller says that the device has a screen resolution 1280x720 but resolution is 960x540
5. When I bought it, they said the forum that the seller could send me the language configured to Spanish and I received the device with English and Chinese language. I was unable to configure the Spanish language. Through the utility "MoreLocale 2" changes the set-up of the system language and some messages but applications are in English or Chinese.
6. "Play store" can be installed but not working. It appears that when "Google Play Services" detects any inconsistencies in the OS, it stops and "Play Store" stops working.
7. "Recovery mode" not working. The device starts in Recovery mode, but none of their functions works
8. The MAC of WiFi, changes each time is enabled. It is a very serious problem because it prevents the establishment of policies for access to the router control based on MAC. This is a problem already identified in other devices-iPhone Clone fake.
9. The GPS does not work.
10. Function to download EPO does not work.
"

modified review This review was modified by IVREO on January 19 2014 12:12:59 AM

Rating 2/10
1/5
modified review posted

"I made a order from this guys, and paid by bank transfer.
Some fees that I didnt knew nothing about were deducted, and they got a little bit more than half of the amount, not enough to cover the cost of the order.
I got in touch with them, and told what happened and asked for them to please cancel the order, and transfer what was left of the money to my paypal account.It´s been days since I havent heard from them, skype customer support says it cant be resolved by them.
After a long time I finnaly got an email from them sugesting that I order a cheaper phone. When I told them I didnt want a cheaper phone and prefered the money restitution (at a loss since I already had lost 40 Euros in fees) they told me its not and I quote "company police" and they couldnt do that. They only could transfer the amount to my Fastcardtech member (not for long) account!
In short they will promise you everything untill they get their hands in YOUR MONEY, but after that kiss it goodbye!
Friendly advice: KEEP FAR FAR AWAY FROM FASTCARDTECH
"

modified review This review was modified by TheMaskaras on January 10 2014 05:43:09 AM

Rating 2/10
1/5
modified review posted

"STAY AWAY, I MEAN, SERIOUSLY. First of all, phone received 2 months after the declared date of supply, I understand, China :-) BUT, telephone broken after 4 weeks of moderate use. NOW THE JOKE: they require that you send $30 CASH to them in order to get the repaired phone back (within warranty period). PayPal option strictly denied, why, would you think. THIS IS WHY: now they tell me they DID NOT GET THE MONEY I SENT and want MORE MONEY! So far, I have been waiting for more than 2 months, having neither money, nor the phone...
Simply put, look elswhere...
"

modified review This review was modified by Drahy on December 04 2013 06:53:26 AM

Rating 2/10
1/5
modified review posted

"China dropshiper.. Watch out 99% you will NOT get it. Also false description about the phone. If you want to loose your money this place is right for you. "

modified review This review was modified by baychaser on November 28 2013 04:52:47 PM

Rating 2/10
1/5
modified review posted

"Never ever try this website, people those are talking good about this website are may be sales agent of fastcardtech.
Because so many suffered people talked bad about this website but I am a big fool did not listen them and bought item from there.
See what happened.
Bought 1 mini goopad, received in 25 days, after 5 days stopped charging, immediately send back to Fastcardtech, now 3 months has been completed, no reply from this fraud website even whenever I try to contact ,they copy paste same message again and again.
"Thanks for your supporting, you phone is still under repairing, please wait for it patiently.Once we repair it, we will send an email to inform you. Thanks!"

F***king bad website, my 189 USD gone in drain.
really feeling so bad that trapped in this fraud website.

do not even try this website even just for the sake of try, at the end you will be empty hand.
"

modified review This review was modified by Manish6octo on September 27 2013 02:08:37 AM

Rating 2/10
1/5
modified review posted

"Fastcardtech is a scam website. I've paid for a phone but never get it."

modified review This review was modified by object on September 09 2013 12:59:34 AM

Rating 2/10
1/5
modified review posted

"BOUGHT A PHONE OF THIS CROWD OF COWBOYS ON THE 30TH OF JULY AND TO DATE 20/8/13 STILL NO PHONE....FIRST EXCUSE WAS THE PHONE WAS OUT OF STOCK(AFTER SENDING ME A DHL TRACKING NUMBER THAT NEVER WAS) SECOND EXCUSE WAS 3 DAYS 3 DAYS EVERYHING WAS 3 DAYS....AND NOW AFTER I PAID EXTRA FOR ANOTHER PHONE THAT WAS IN STOCK IM GETTING IGNORED AND STILL NO PHONE....I WOULD NEVER USE THESE BUNCH OF SCAMMING COWBOYS EVERY AGAIN....THERE SALES AND SUPPORT IS A JOKE SAME GIRL (AMANDA) EVERY DAY AND SHES AS CLUELESS AS AN INBRED HICK...EMM 3 MORE DAYS EMM 3 MORE DAYS SO SORRY B*S.....ANYONE CONSIDERING USING THESE PLEASE FOR YOUR OWN ADVICE REFRAIN AND GO SOMEWHERE ELSE"

modified review This review was modified by terryg79 on August 20 2013 03:15:28 AM

Rating 2/10
1/5
modified review posted

"I ordered 3 smartphones from them and each time i paid an insurance fee.I received the first two, but now i'm waiting for more than 4 months for the 3rd,i have a wrong tracking number, and they said it's my problem and to fix it by myself. So the insurance fee doesn't help."

modified review This review was modified by V.v. on July 11 2013 04:33:50 AM

Rating 2/10
1/5
modified review posted

"PLEASE DO NOT BUY FROM THIS SELLER!!! I ORDER A SMARTPHONE, THEY GAVE ME WRONG TRACKING NUMBER AND AFTER 3 MONTHS NOTHING DELIVERED. I FREQUENTLY CONTACT WITH THEM BUT THEY ONLY SAY THAT THE PHONE HAS BEEN DELIVERED!MY LOCAL SHIPPER TELLS ME NO ITEM WITH NUMBER HAS ARRIVED! NOW THEY DON'T ANSWER ANYTHING!THEY HAVE CHEATED ME TWO TIMES THE FIRST WITH BROKEN ITEM AND THE SECOND WITH UNSENT!! BEWARE THEY ARE SCAMS AND THEY ONLY SEND HALF OF THE ORDERS!! THE COMPANY STANDS UP ONLY FROM NEW-UNWARY CUSTOMERS. WHEN THERE'S NO MORE CUSTOMERS TO CHEAT THEIR FUTURE WILL FADE!! THE LIAR AND THE THIEF REJOICE IN THE FIRST YEAR!!!"

modified review This review was modified by abbath81 on June 27 2013 03:40:01 AM

Rating 10/10
5/5
modified review posted

"Ottimo, ho acquistato un clone dell'htc one (ihtc one), ho letto su internet questo messaggio che ora vi cito (andate in fondo per il continuo)

"Salve a tutti,
ultimamente sto seguendo molto fastcardtech e li sto aiutando un po'. Così mi hanno chiesto di supportarli (dando vero e proprio supportoc lmeno in Italia). Io ho accettato. in cambio di dare supporto maggiore almeno per le persone che gli avrei indicato e che in caso che questo accordo non venisse rispettato, avrei cominciato anche io a parlare male del loro sito. Loro hanno accettato

Qual'è il mio compito?
Mi potete contattare su skype in qualsiasi momento. (id: fastcardtechita)
Vi darò chiarimenti su dei telefoni
Vi darò supporto dal punto di vista software.
Dal punto di vista hardware contattete fastcardtech.
Se questo non vi risponderà o vi porterà per le lunghe, contattate me e vi farò sapere cosa dovete fare. (contatto un ragazzo che lavora su fastcardtech privatamente, nel senso che non è un contatto pubblico e che non trovate sul sito)


Come ottenere questo supporto?
Prima di tutto, questo servizio è destinato solo ai nuovi acquirenti solo ITALIANI (mi dispiace per i vecchi, ma non posso fare nulla)
Seconda cosa, quando acquisterete qualcosa dovete aggiungere all'url ?u=101943
Quindi per esempio se volete acquistare questo telefono
http://www.fastcardtech.com/HDC-Galaxy-S4-Legend

Aggiungendo ?u=101943 otterrete

http://www.fastcardtech.com/HDC-Galaxy-S4-Legend?u=101943

In questo modo farete parte dei miei referal, avrò anche un piccolo guadagno garantendovi un'assistenza e supporto migliore.

Provare per credere"

e chiedendo a lui mi ha dato ogni spiegazione dicendomi che diventando suo referal mi avrebbe garantino il logo originale dell'htc. E così è stato. Appena arrivato però cominciano i problemi, oltre alla dogana, problemi col gps. Innervosito, ho chiesto a lui come risolvere e mi ha linkato un video e seguendo i passaggi, il gps ha cominciato a funzionare perfettamente. Vi consiglio di diventare suo referal per un supportto speciale
"

modified review This review was modified by giovanni.gennaro on June 25 2013 02:12:03 AM

Rating 2/10
1/5
modified review posted

"Questi non vi spediscono nulla; pagate con paypal o perderete tutto."

modified review This review was modified by lisbop on June 04 2013 09:47:49 PM

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