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1,203,884 reviews
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6 reviews 
posted Mar-08-2012 “It seems oh so simple, and it usually is, but when we received the package back it had been opened. There really is no need to open a package, if you do not intend to install or manipulate the part. Packages that come back open cannot be sold as new and we will not sell a open package as new. The 100% satisfaction guarantee is an agreement to the terms and conditions on our website. We are sorry it didn't work out.”
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![Share](javascript:share_rating({"review_body":"Ordered part for hot water heater in December 2011 only to find out I had to replace the whole hot water heater. I never took the part out of the box. So I mailed the part back on 1\/9\/12.Spoke with Rich about the status of my refund. He told me he had to send my part to the mfg to check out part before he could refund my money. He told me to call back in 2 weeks. I called him back in 3 weeks inquiring about my refund. Now he says the sent it back to the mfg 1\/24\/12, funny why he sat on my part for 3 weeks but anyway.... He became upset and told me I should have my refund in 7 days. I call him for the 3rd time 3\/6\/12. He put me on hold then hung up on me and now will not answer the phone. Way to go Rich!!!! FamousParts.com customer service is terrible. Now I have just learned he shipped me back the part after having it for almost 2 months probably stating I used it, broke it ,or its not sellable. All of which are lies. So much for the 100% satisfaction guaranteed. I will never deal with this jerk again and will do my part to make sure anyone I know and dont know does the same. I would given famous parts 0 stars but it was not an option. Be a man!!!!<br><br>Added 3\/8\/12 - So your reply explains why you hung up on me and drug this out for 2 months, Nice!!!. Could of easily told me all this the very first time I called you but nope you never intended on refunding my money from day one. I only opened the package because it was opened first by whoever put mypacking notice in it. It was never about the money but the principle. BUYERS BEWARE!!!!!!!!!!!","link":"http:\/\/www.resellerratings.com\/store\/FamousParts\/comment\/1322141#comment1322141","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FamousParts.jpg","store_name":"FamousParts.com","username":"ajmaxima","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"great awsome parts at great prices fast shipping ","link":"http:\/\/www.resellerratings.com\/store\/FamousParts\/comment\/1326521#comment1326521","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FamousParts.jpg","store_name":"FamousParts.com","username":"jerry-37","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"first part was lost. <br>After several days of no update on shipping information company contacted and a new part was shipped out. Part ordered finally arrived (about a week later than I had hoped) but it all worked out in the end.","link":"http:\/\/www.resellerratings.com\/store\/FamousParts\/comment\/1226963#comment1226963","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FamousParts.jpg","store_name":"FamousParts.com","username":"mtheys1","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Exceeded expectations in all respects.","link":"http:\/\/www.resellerratings.com\/store\/FamousParts\/comment\/1175449#comment1175449","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FamousParts.jpg","store_name":"FamousParts.com","username":"brianbeeker","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The correct part arrived in a few days","link":"http:\/\/www.resellerratings.com\/store\/FamousParts\/comment\/962879#comment962879","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FamousParts.jpg","store_name":"FamousParts.com","username":"mikes_toys","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Best price on the net!!! Extremely happy I choose <br>them! Free overnight shipping is what I wanted and received. The furnace control replacement board worked wonderfully! You don\u0027t realize how much you miss heat until you don\u0027t have it! Thanks again!!! ","link":"http:\/\/www.resellerratings.com\/store\/FamousParts\/comment\/944991#comment944991","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FamousParts.jpg","store_name":"FamousParts.com","username":"Laced42","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The parts were an exact replacement and worked perfectly. ","link":"http:\/\/www.resellerratings.com\/store\/FamousParts\/comment\/890147#comment890147","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FamousParts.jpg","store_name":"FamousParts.com","username":"dale_koppin","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I have ordered from them in the past and been very satisfied. That particular order was handled quickly. However, on this occasion, I placed my order on Saturday, September 3rd and it wasn\u0027t shipped until Friday, September 9th. Even with the holiday, I would have expected an earlier ship date. Having said that, I would still order from them in the future.","link":"http:\/\/www.resellerratings.com\/store\/FamousParts\/comment\/864020#comment864020","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FamousParts.jpg","store_name":"FamousParts.com","username":"thesil","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"My experience was great with this company. The customer service helped identify what part I was looking for. I received the exact part I needed based on the support service. The shipping was efficient especially because I had shipping method options. It was also a plus for me because they are on a different time zone compared to EST (Eastern Standard Time). Overall it was a good experience and I would use them again.","link":"http:\/\/www.resellerratings.com\/store\/FamousParts\/comment\/835994#comment835994","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FamousParts.jpg","store_name":"FamousParts.com","username":"boandboopgill","rating":"5"}, "single");){kind=link}
"Everything was just as I expected."