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Stores > FactoryDirectFilters.com
  • FactoryDirectFi

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      32808
    •  
    • BUSINESS HOURS
      Monday through Friday | 9am - 5pm EST
      GENERAL PHONE
      n/a
      FAX
      n/a
    • SUPPORT EMAIL
      support@factorydirectfilters.com
      SUPPORT PHONE
      1 (855) 740-0855

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 6.67/10 6.67/10
    Shipping & packaging: Rating 9.50/10 9.50/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review FactoryDirectFilters.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-06-09

Timely and accurate

"Received the filters very quickly, and they were exactly what I was looking for. "



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Verified Customer
Rating 8/10
4/5
2017-03-10

"received without complications"


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Verified Customer
Rating 10/10
5/5
2017-03-08

Good Filters, great pricing

"This is my 2nd order with Factory Direct filters and when these run out, I'll buy from them again. The free shipping was a plus as was the online chat I had with their support team. "


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Verified Customer
Rating 10/10
5/5
2017-03-08

Glad I made the filter purchase

"So glad I took a chance on this store vs Home Depot. Not disappointed. Perfect fit and quality. Will buy again. Saved money too."


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Verified Customer
Rating 10/10
5/5
2017-03-07

My main source

"This company is my go to place for non standard (not available in store) filters. Good prices , various grades and price points, and prompt delivery on orders."


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Verified Customer
Rating 4/10
2/5
2017-03-07

Home filters order

"Delivery too slowhttp://p.ebaystatic.com/aw/email/SITE_EMAIL_DARK_GREY_CHECKMARK.jpg"


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Verified Customer
Rating 10/10
5/5
2017-03-07

Fresh Air Freak

"I have purchased three times from Factory Direct Filters. The filters are of great quality, and have a fair and reasonable price. "


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Verified Customer
Rating 10/10
5/5
2017-03-07

Quality at an affordable price

"The ordering and shipping were fast and easy. I have been ordering from Factory Direct for a few years now and have my family ordering from them as well. "


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Verified Customer
Rating 10/10
5/5
2017-03-07

Breathing fresh air!!!!

"I have used these filters for years and will never switch! On time delivery and a great products!"


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Verified Customer
Rating 10/10
5/5
2017-03-07

Gooad quality, fast shipping, prices could be lower

"Website is easy to use. Ordered several times for my rental condos.Good quality product. Wish there discounts were bigger. "


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Verified Customer
Rating 10/10
5/5
2017-03-07

Good Source for Custom Sizes

"I received my order quickly, and the filters are very well constructed. "


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Verified Customer
Rating 4/10
2/5
2017-03-06

Filters are not correctly sized

"I ordered 5" Scuttle filters and they are not correctly sized. Measured what I received and it is not the same as the OEM that was in the unit. What I was sent is to big and would not even fit. Called customer service and they had me measure both OEM and their filter while on the phone. All I got was "we don't have a filter that size". I did receive a return tag and am waiting for the credit on my credit card."


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Verified Customer
Rating 10/10
5/5
2017-03-06

Positive Experience

"Ordering was easy. Customer service rep notified me that my material was on back-order with the mfr and that it would be about a week before it shipped. The material was delivered in less than a week from his call, so waiting for the order was a non-issue. Rep was courteous and polite. I will definitely use this company in the future."


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Verified Customer
Rating 10/10
5/5
2017-03-06

Prompt and fits

"Quality seems good but we've had it a week. Fast shipping and it fits!"


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Verified Customer
Rating 10/10
5/5
2017-03-05

Finally Found the Filters

"The price and quality of these filers are the ones I have been looking for. I will continue to buy from this company. I highly recommend them. "


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