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Would buy from again
"Easy to use website and received exactly what I ordered."
Timely and accurate
"Received the filters very quickly, and they were exactly what I was looking for. "
"received without complications"
Good Filters, great pricing
"This is my 2nd order with Factory Direct filters and when these run out, I'll buy from them again. The free shipping was a plus as was the online chat I had with their support team. "
Glad I made the filter purchase
"So glad I took a chance on this store vs Home Depot. Not disappointed. Perfect fit and quality. Will buy again. Saved money too."
My main source
"This company is my go to place for non standard (not available in store) filters. Good prices , various grades and price points, and prompt delivery on orders."
Home filters order
"Delivery too slowhttp://p.ebaystatic.com/aw/email/SITE_EMAIL_DARK_GREY_CHECKMARK.jpg"
Fresh Air Freak
"I have purchased three times from Factory Direct Filters. The filters are of great quality, and have a fair and reasonable price. "
Quality at an affordable price
"The ordering and shipping were fast and easy. I have been ordering from Factory Direct for a few years now and have my family ordering from them as well. "
Breathing fresh air!!!!
"I have used these filters for years and will never switch! On time delivery and a great products!"
Gooad quality, fast shipping, prices could be lower
"Website is easy to use. Ordered several times for my rental condos.Good quality product. Wish there discounts were bigger. "
Good Source for Custom Sizes
"I received my order quickly, and the filters are very well constructed. "
Filters are not correctly sized
"I ordered 5" Scuttle filters and they are not correctly sized. Measured what I received and it is not the same as the OEM that was in the unit. What I was sent is to big and would not even fit. Called customer service and they had me measure both OEM and their filter while on the phone. All I got was "we don't have a filter that size". I did receive a return tag and am waiting for the credit on my credit card."
"Ordering was easy. Customer service rep notified me that my material was on back-order with the mfr and that it would be about a week before it shipped. The material was delivered in less than a week from his call, so waiting for the order was a non-issue. Rep was courteous and polite. I will definitely use this company in the future."
Prompt and fits
"Quality seems good but we've had it a week. Fast shipping and it fits!"