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Stores > Factory Furnace Outlet

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Full Rating Profile
  • Factory Furnace

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: Rating 2.50/10 2.50/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

3 Customer Reviews

Rating 2/10

"What they do not tell you is that if the unit they send you is defective, the warranty through the manufacturer does not cover labor if there was a defective part and for the installation of the part to repair it. In my case it is a defective coil that leaked freon right out of the box, so they are sending the new part but it will cost me about $500.00 to have it installed since they do not have any way to warranty labor. So a brand new unit will cost me an additional $500.00 through no fault of my own."

Rating 2/10

"do not buy from them they sent me a bad unit a 5 ton 13 seer packaged unit I have called left messages for weeks and no return calls. I paid $2,214.00 they sent the wrong ac adaptors and I sent them back and no refund for weeks yet and the unit had a brake in the suck suction line and all of the Freon escaped so I had to pay $549.00 to make the repair and no results from them so don't buy from them they don't warranty nothing."

This review was modified by dmolodecki31 on June 13 2014 10:13:27 PM

Rating 2/10

"Do not buy from this company. They sent me a defective unit. I called and left 4 messages for a manager to call me back. No one ever called. I had to dispute the payment with my credit card company. "

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