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119 reviews![Facebook share](javascript:share_rating("{"link":"\/store\/Factory_Direct_Cellular","store_thumb":"\/store\/thumbnail\/Factory_Direct_Cellular.jpg","store_name":"Factory Direct Cellular (Zencentric)","store_rating":0,"total_reviews":"119"}", "store");)
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5/5
posted Jun-16-2011
This review was modified by stb5186 on June 23 2011 04:12:29 PM ![Share stb5186 review](javascript:share_rating({"review_body":"they sent me right out a car charger I can\u0027t use. it was for a different phone than what I ordered and the adapters were missing. they do not respond to my emails. I am apprehensive about sending it back to there exchange address.<br><br>I sent it back june 22nd and was suprised today, june 23rd to recieve the right charger for my phone in the mail.<br><br>they did not respond to my emails however they sent a replacement out.","link":"http:\/\/www.resellerratings.com\/store\/Factory_Direct_Cellular\/comment\/786347#comment786347","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Factory_Direct_Cellular.jpg","store_name":"Factory Direct Cellular (Zencentric)","username":"stb5186","rating":"5"}, "single");)
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1/5
posted Sep-21-2009
This review was modified by ppepin on September 20 2010 03:43:36 AM ![Share ppepin review](javascript:share_rating({"review_body":"Poor. 17 Days between order and receipt. No option for expedited shipping. No customer services. Everything is done through email. Took over 24 hours before someone responded to my inquiry of where the order was. Many other merchants out there to shop from with better shipping and customer service. Go with someone else.","link":"http:\/\/www.resellerratings.com\/store\/Factory_Direct_Cellular\/comment\/499559#comment499559","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Factory_Direct_Cellular.jpg","store_name":"Factory Direct Cellular (Zencentric)","username":"ppepin","rating":"1"}, "single");)
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1/5
posted Jan-30-2012![Share SharpConsumer review](javascript:share_rating({"review_body":"After almost one month and no returned messages except to say my order is in processing, I have no merchandise and no refund,<br><br>Oh, yeah, they billed my credit card the same day I ordered, but, they won\u0027t take phone calls and don\u0027t answer e-mails except with form letters.<br><br>Don\u0027t buy from these rip-off artists!!!!","link":"http:\/\/www.resellerratings.com\/store\/Factory_Direct_Cellular\/comment\/1206515#comment1206515","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Factory_Direct_Cellular.jpg","store_name":"Factory Direct Cellular (Zencentric)","username":"SharpConsumer","rating":"1"}, "single");)
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posted Nov-02-2011![Share Dave_Stone review](javascript:share_rating({"review_body":"I wish I read things here before being ripped of by these guys. Exactly like everyone else, I ordered, charge card paid, no merchandise. They won\u0027t even respond to my email. Very frustrating. Used batteries.com, got better price and good service.","link":"http:\/\/www.resellerratings.com\/store\/Factory_Direct_Cellular\/comment\/916262#comment916262","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Factory_Direct_Cellular.jpg","store_name":"Factory Direct Cellular (Zencentric)","username":"Dave_Stone","rating":"1"}, "single");)
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![Share SHIRL_02 review](javascript:share_rating({"review_body":"I ordered a Cell phone battery from Factory Direct Cellular 17 days ago and I never received my merchandise. My card was charged & it cleared. I do not recomend that anyone order from this company. I am calling my bank & have this company black balled. They will not receive any more charges from this company.","link":"http:\/\/www.resellerratings.com\/store\/Factory_Direct_Cellular\/comment\/909918#comment909918","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Factory_Direct_Cellular.jpg","store_name":"Factory Direct Cellular (Zencentric)","username":"SHIRL_02","rating":"1"}, "single");)
Share review![Share CINTALES review](javascript:share_rating({"review_body":"This company is fraudulent, ordered a battery for my camera, they charged my credit card, do not answer emails have no way to contact them. STAY AWAY","link":"http:\/\/www.resellerratings.com\/store\/Factory_Direct_Cellular\/comment\/800805#comment800805","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Factory_Direct_Cellular.jpg","store_name":"Factory Direct Cellular (Zencentric)","username":"CINTALES","rating":"1"}, "single");)
Share review![Share ladyharley review](javascript:share_rating({"review_body":"Wow, the delivery time was fast. They even included at no charge, a special little gift, a \u0022Cell Antenna\u0022. Now, if the battery lasts for 4 years like my other one that still works and holds a charge, I\u0027ll be bragging to my friends. Thank you Factory Direct Cellular.","link":"http:\/\/www.resellerratings.com\/store\/Factory_Direct_Cellular\/comment\/580523#comment580523","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Factory_Direct_Cellular.jpg","store_name":"Factory Direct Cellular (Zencentric)","username":"ladyharley","rating":"5"}, "single");)
Share review![Share Bill Phelps review](javascript:share_rating({"review_body":"No problems. I ordered a cell phone battery from their web site on Saturday, and it arrived the following Thursday.","link":"http:\/\/www.resellerratings.com\/store\/Factory_Direct_Cellular\/comment\/542372#comment542372","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Factory_Direct_Cellular.jpg","store_name":"Factory Direct Cellular (Zencentric)","username":"Bill Phelps","rating":"5"}, "single");)
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![Share schneid review](javascript:share_rating({"review_body":"I bought a case from this Seller that they stated specifically fit my phone. It was too small by a long shot.<br><br>Seller refuses to pay return postage even though it was their fault as it was falsely advertised.","link":"http:\/\/www.resellerratings.com\/store\/Factory_Direct_Cellular\/comment\/508669#comment508669","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Factory_Direct_Cellular.jpg","store_name":"Factory Direct Cellular (Zencentric)","username":"schneid","rating":"1"}, "single");)
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"Beware!!! Do Not Buy from this company. They have no way of speaking with customer service, send batteries that are not the one you ordered and then completely ignore your requests for reimbursement. They are a fraudulent company and many people have had problems - their address is also not real. I finally found a fax number and theatened them with federal reporting - they actually credited my credit card once I did that, but I did loose the shipping I paid."