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factorydirectcellular.com

Cellular & Accessories

Rating 0/10 119 reviews
0.01/100 (6-month rating)
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Factory Direct Cellular (Zencentric) is not a merchant member
Factory Direct Cellular (Zencentric) currently does NOT actively participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Help your customers!
 

All Customer Reviews (119)

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Rating 2/10 1/5
modified review posted Feb-09-2012

"Beware!!! Do Not Buy from this company. They have no way of speaking with customer service, send batteries that are not the one you ordered and then completely ignore your requests for reimbursement. They are a fraudulent company and many people have had problems - their address is also not real. I finally found a fax number and theatened them with federal reporting - they actually credited my credit card once I did that, but I did loose the shipping I paid."

Rating 2/10 1/5
modified review posted Jan-30-2012

"After almost one month and no returned messages except to say my order is in processing, I have no merchandise and no refund,

Oh, yeah, they billed my credit card the same day I ordered, but, they won't take phone calls and don't answer e-mails except with form letters.

Don't buy from these rip-off artists!!!!"

Dave_Stone's Avatar
Maple Glen, PA
Rating 2/10 1/5
modified review posted Nov-02-2011

"I wish I read things here before being ripped of by these guys. Exactly like everyone else, I ordered, charge card paid, no merchandise. They won't even respond to my email. Very frustrating. Used batteries.com, got better price and good service."

Rating 2/10 1/5
modified review posted Oct-26-2011

"I ordered a Cell phone battery from Factory Direct Cellular 17 days ago and I never received my merchandise. My card was charged & it cleared. I do not recomend that anyone order from this company. I am calling my bank & have this company black balled. They will not receive any more charges from this company."

Rating 2/10 1/5
modified review posted Jul-06-2011

"This company is fraudulent, ordered a battery for my camera, they charged my credit card, do not answer emails have no way to contact them. STAY AWAY"

Rating 10/10 5/5
modified review posted Jun-16-2011

"they sent me right out a car charger I can't use. it was for a different phone than what I ordered and the adapters were missing. they do not respond to my emails. I am apprehensive about sending it back to there exchange address.

I sent it back june 22nd and was suprised today, june 23rd to recieve the right charger for my phone in the mail.

they did not respond to my emails however they sent a replacement out."

modified review This review was modified by stb5186 on June 23 2011 04:12:29 PM
Rating 10/10 5/5
modified review posted Jun-29-2010

"Wow, the delivery time was fast. They even included at no charge, a special little gift, a "Cell Antenna". Now, if the battery lasts for 4 years like my other one that still works and holds a charge, I'll be bragging to my friends. Thank you Factory Direct Cellular."

Rating 10/10 5/5
modified review posted Feb-18-2010

"No problems. I ordered a cell phone battery from their web site on Saturday, and it arrived the following Thursday."

Rating 2/10 1/5
modified review posted Oct-26-2009

"I bought a case from this Seller that they stated specifically fit my phone. It was too small by a long shot.

Seller refuses to pay return postage even though it was their fault as it was falsely advertised."

Rating 2/10 1/5
modified review posted Sep-21-2009

"Poor. 17 Days between order and receipt. No option for expedited shipping. No customer services. Everything is done through email. Took over 24 hours before someone responded to my inquiry of where the order was. Many other merchants out there to shop from with better shipping and customer service. Go with someone else."

modified review This review was modified by ppepin on September 20 2010 03:43:36 AM
 
 
 

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