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Stores > Factory Authorized Outlet
  • Factory Authori
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.71/10 6.71/10
    Chance of future purchase: Rating 5.22/10 5.22/10
    Shipping & packaging: Rating 5.29/10 5.29/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 4.80/10 4.80/10
Voice your opinion! Review Factory Authorized Outlet by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-09-30

Woot woot

"Good service and great product!!!"


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Verified Customer
Rating 10/10
5/5
2017-09-30

Easy smooth transaction

"Yes I will be using them again"


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Verified Customer
Rating 10/10
5/5
2017-09-30

Excellence

"Affordable, on time, stayed in contact the whole way, product packaged well and in tacked. Very happy"


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Verified Customer
Rating 2/10
1/5
2017-09-29

Zero stars!

"Ordered online, received confirmation of order received.....then, nothing! No delivery information, tracking, or shipping information of any kind. Called several times over the next few days, got a recording but never a person, no matter which recorded prompt I pressed. Then sent emails...still no response. Final email sent to cancel & that was eventually acknowledged."


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Verified Customer
Rating 10/10
5/5
2017-09-28

Product delivered as promised new in the box.

"After paying a fair price the product was delivered. Everything was a promised in a good quality shipping box."


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Verified Customer
Rating 10/10
5/5
2017-09-28

"I ordered a generator online. It was on back order, but I did receive it in a timely manner. I'm very happy with my online ordering experience with Factory Authorized Outlet"


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Verified Customer
Rating 10/10
5/5
2017-09-27

Started first pull.

"We had an amusing experience. Husband leaves old mower out by curb because wife is going to cut lawn after husband is off to work. Someone sees old mower by side of road and presumes it is there to be given away. No more mower. Needing a new one, fast, we went on line, ordered, got very good price, free delivery, and one week's growth of lawn later, the new one arrives. Wife gets it out of box, sets up in minutes, and it starts at the first pull.
Husband is forgiven for idiot move of leaving old mower by side of road, "to make things easier" for wife. Apparently, made things easier for either the thief or the bargain hunter, whatever your point of view.
"


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Verified Customer
Rating 10/10
5/5
2017-09-27

Excellent Service

"The item I ordered was exactly what I requested and arrived on time. No problems or issues!"


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Verified Customer
Rating 10/10
5/5
2017-09-26

Great service

"I ordered a generator.I received the product in new condition within time frame provided."


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Verified Customer
Rating 2/10
1/5
2017-09-26

Did not deliver all products. Company is non Responsive.

"I had placed an order of two products totaling about $52. I received confirmation via e-mail that the order was placed and withing a couple days received tracking information. What I ultimately received was only a partial shipment and after emailing and calling the company, I still have not come to a resolution. Unfortunately am missing the one (higher value) item that I needed most. Will not buy from company again.
Also, for the single item I did receive, the packaging was rather poor.
"


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Verified Customer
Rating 2/10
1/5
2017-09-26

Not sure if this is a real business

"Placed an order, received a conformation and then......nothing. Called for 2 days and could never speak to a person. Email went unanswered. Credit card was never charged but needed what I ordered. Go somewhere else."


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Verified Customer
Rating 10/10
5/5
2017-09-26

Great service

"Delivered on time. Product just as advertised "


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Verified Customer
Rating 10/10
5/5
2017-09-26

Great service

"Product order was exactly as advertised with no surprises."


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Verified Customer
Rating 10/10
5/5
2017-09-26

Easy going

"Using the website to place an order was simple & user friendly."


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Verified Customer
Rating 10/10
5/5
2017-09-26

Great prices and fast shipping

"Great prices and decently fast shipping"


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