We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Factory Authorized Outlet
  • Factory Authori
    • ADDRESS
      n/a
    •  
    • BUSINESS HOURS
      n/a
      GENERAL PHONE
      n/a
      FAX
      n/a
    • SUPPORT EMAIL
      n/a
      SUPPORT PHONE
      n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.57/10 6.57/10
    Chance of future purchase: Rating 5.23/10 5.23/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 5.36/10 5.36/10
    Return/Replacement policy: Rating 4.75/10 4.75/10
Voice your opinion! Review Factory Authorized Outlet by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-13

Great Value

"Correct parts, Great price, fast delivery."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-12

Excellent help at the WILL CALL Desk

"Stress less experience. Thank you"


No Avatar

Verified Customer
Rating 2/10
1/5
2017-06-12

"I asked for a tracking number and received nothing! To date I do not have the tool WTF! Never again!"


No Avatar

Verified Customer
Rating 6/10
3/5
2017-06-12

Got the product, but...

"Easy ordering, got the products within a week, but...they had a $20.00 off sale going if you spent over $100. Product purchased was $399.99 well over the $100, so should have received $20.00 off. Credit card was charged $399.99, sent email to customer service to get a $20.00 refund and they just never bothered to respond. If this is how they conduct their customer service, we will not be doing business with them again!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-11

Very easy to deal with

"Ordered my item with 2 day shipping. Came in on time and was what I ordered. "


No Avatar

Verified Customer
Rating 2/10
1/5
2017-06-11

Not good.

"I never received my shipment.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-11

DC

"Great EZ use of site. Will use again.."


No Avatar

Verified Customer
Rating 6/10
3/5
2017-06-11

Pleased

"Item arrived on time but few had a few dings overall things ok"


No Avatar

Verified Customer
Rating 8/10
4/5
2017-06-11

Satisfied customer

"Quality products, a little slow on the shipping. If needed before 2 weeks you might want to expedite shipping but that kinda negates shopping for good deals. "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-11

Dewalt Planer

"Excellent price and rapid turn around. Order on Sunday and received on Friday without a thousand emails"


No Avatar

Verified Customer
Rating 2/10
1/5
2017-06-11

When will I get my product?

"I ordered a fan and 9 days later it hasn't shipped and no word on whether or not I'm ever going to see it!
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-11

Ok

"Ok

OK
OK
OK ok ok ok ok
OK
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-10

MAKITA SAW

"SAW WORKS EXCELLENT PRICE AND SHIPPING EXCELLENT "


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-10

Reliance generator inlet plug

"Best price great quality fast shipping! Very satisfied! Dsa"


No Avatar

Verified Customer
Rating 4/10
2/5
2017-06-10

Backorders​ and lack of communication

"A few days after I placed my order I received an email that 1 item was backordered, and if I had any questions I could contact the sender. When I did not receive the other item (or a shipping notice) after a couple more days I wrote back asking about the other item. I received no reply.
I called a few days later and was told that both it's where backordered (by more than 100 units) and that they should be shipping in a month or so... but they would let me know. Also not to worry, because the money was on hold in my account.... but it's ok because they wouldn't actually take it until the items shipped, it's just on hold... so I can't​ use it.... until some date in the future
"


Learn about Our Reviews

Share Factory Authorized Outlet's store rating

Factory Authorized Outlet is a Merchant Member! Learn more

Factory Authorized Outlet is a merchant member
Factory Authorized Outlet participates as a Merchant Member, monitors feedback, and resolves issues. See all 3,376 merchant members.