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Stores > Factory Authorized Outlet
  • Factory Authori

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.71/10 6.71/10
    Chance of future purchase: Rating 5.22/10 5.22/10
    Shipping & packaging: Rating 5.29/10 5.29/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 4.80/10 4.80/10
Voice your opinion! Review Factory Authorized Outlet by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-10-04

Generator open box purchase

"I purchased an open box generator and It was shipped and delivered with no hassle at all. The purchase was easy and the product was in good condition. This was a great deal and so easy. I will highly recommend Factory Authorized Outlet."


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Verified Customer
Rating 10/10
5/5
2017-10-04

Bought and delivered a planner.

"Buying went off without a "hitch" and it was delivered about the time I was told. Thanks
Will
"


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Verified Customer
Rating 10/10
5/5
2017-10-04

Product

"Received my item in mint condition, on time and exactly what was ordered "


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Verified Customer
Rating 2/10
1/5
2017-10-04

worst customer service I have ever experienced.

"placed an order, when I printed out the receipt, I realized I made a mistake in the quantity. I immediately called the company (15 minutes for someone to answer), told them about my error. they said they did not have the info in order to make a correction (although after contacting them I went on line and saw that my credit card had been charged). they said call back in 30 minutes. I waited an hour, same story from the company, I called back the next morning when they opened, was told I would be sent a return merc. label to return the unwanted part of my order. I have called several times since then, same story , will send a merc. return cert., still waiting. like I said, their customer service is rotten. I hope others read this and do not conduct business with them."


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Verified Customer
Rating 10/10
5/5
2017-10-04

fast delivery !

"Fast delivery, exact product"


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Verified Customer
Rating 4/10
2/5
2017-10-04

Slow Ship

"Blamed hurricane for slow shipping."


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Verified Customer
Rating 2/10
1/5
2017-10-04

Have not received shipment

"I placed my order 8 days ago and have yet to receive it. I emailed customer service for a tracking number and have not heard back. The only thing i have gotten is a confirmation number after my order."


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Verified Customer
Rating 10/10
5/5
2017-10-03

Excellent

"Everything went great thanks "


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Verified Customer
Rating 2/10
1/5
2017-10-03

Never received product!!!

"Billed my PayPal, never received,held 30 min. Never talked to anyone. Would like to cancel order. My account with you shows awaiting fulfillment. Terrible experience"


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Verified Customer
Rating 10/10
5/5
2017-10-03

"Best price on the internet for the item I was looking for, fast delivery, item came sooner than expected, would definitely buy from here again. "


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Verified Customer
Rating 2/10
1/5
2017-10-02

Awful

"My Pressure Washer arrived and it was full of oil and rust. I was offered a discount to keep it and I could never spend nearly $1000 and hope nothing is wrong with the unit. I am losing money every minute I am without a machine. Every time I call customer service it's a 35 minute wait time."


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Verified Customer
Rating 10/10
5/5
2017-10-02

5 stars

"Good product and came fast"


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Verified Customer
Rating 10/10
5/5
2017-10-02

excellent

"perfect product, and shipping time better than I expected"


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Verified Customer
Rating 10/10
5/5
2017-10-01

Very good service

"First time order it was exellent"


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Verified Customer
Rating 10/10
5/5
2017-09-30

Fast Delivery, Great Price

"In summary, great price, fast delivery, and a free gift!
Got a notification of an add on item on back order, order changed accordingly - easy. Very satisfied with transaction.
"


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