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Stores > Factory Authorized Outlet
  • Factory Authori
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    • option not available Visa / Mastercard
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    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
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    • option not available Priority Next Day
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    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
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    Other

    • option not available International Order
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.73/10 7.73/10
    Chance of future purchase: Rating 4.62/10 4.62/10
    Shipping & packaging: Rating 5.91/10 5.91/10
    Customer service: Rating 3.75/10 3.75/10
    Return/Replacement policy: Rating 3.33/10 3.33/10
Voice your opinion! Review Factory Authorized Outlet by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-03-15

Duromax XP2000iS

"Factory Authorized Outlet had multiple choices in this size generator,best prices and free shipping! Customer Service answered all my questions and was very prompt and professional!
Overall experience was excellent.....
Purchased 2 inverter generators with exceptional savings $$$
Thanks FAO
"

This review was modified by dukerazmataz1 on March 17 2017 08:15:01 PM

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Verified Customer
Rating 4/10
2/5
2017-03-15

damaged in box

"Recieved saw stand in tattered box.Bolts and nuts scattered, some missing.
Stand was dented.slightly bent ,not in new condition as expected .
Price was good, delivery time was good. Package was left on porch ,nobody home to inspect.
"

This review was modified by chrisbrown46 on March 17 2017 06:45:01 PM

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Verified Customer
Rating 2/10
1/5
2017-03-15

"Still waiting for e-mail conformation. Has not shipped as of 3-15-2017."

This review was modified by rodney_brenneman-47512 on March 17 2017 01:45:02 PM

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Verified Customer
Rating 10/10
5/5
2017-03-13

Quick as a rabbit

"I live in hawaii. Alot of things i order takes awhile. When i was finished shopping and confirmed my order, i really didn't expect my order to come when they said it would. I was really surprised that it came on time."

This review was modified by keith_kawelo on March 15 2017 08:00:02 PM

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Verified Customer
Rating 2/10
1/5
2017-03-13

"STILL AWAITING SHIPPING INFORMATION. YOUR WEB SITE DOES NOT OFFER ORDER STATUS REVIEW OR INTEL."

This review was modified by dlwinberg on March 15 2017 06:15:02 PM

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Verified Customer
Rating 6/10
3/5
2017-03-13

Asked to review an item not yet delivered!

"Pestered by emails wanting a rating. I gave it a "neither satisfied nor dissatisfied ". Gimme a break, the item hasn't even been delivered yet. That's the problem with these rating polls. ...more interested in volume of responses than quality. "

This review was modified by bobdlemmon on March 15 2017 05:15:01 PM

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Verified Customer
Rating 2/10
1/5
2017-03-12

Out of stock

"Item out of stock...I was not told of this until I paid and had been waiting a day for the item to ship. I had to call and only then did I find out the reason for the delay. Order cancelled. "

This review was modified by E_ruiz15 on March 14 2017 11:45:01 PM

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Verified Customer
Rating 2/10
1/5
2017-03-12

Backordered an instock item when ordered

"The item was in stock when ordered and account charged on Mar 5, checked on the order on Mar 8 told it was backordered till Mar 10 still waiting on shipping notification.
I will probably cancel order on Mar 13 if they cannot ship,
"

This review was modified by Superduty1 on March 14 2017 01:00:07 PM

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Verified Customer
Rating 2/10
1/5
2017-03-11

late

"It's been 6 business days, should have been delivered in 4. The review is here but the product isn't. also found the same product on Amazon for 10 percent less with overnight delivery free. "

This review was modified by msdiff on March 14 2017 12:30:11 AM

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Verified Customer
Rating 4/10
2/5
2017-03-11

Still waiting

"Ordered the DeWALT DWX726 Miter Saw Stand, which FAO website said was in stock. FAO indicated "Fast Free" shipping, with ground shipping within 1 to 5 business days. After 5 business days elapsed, I called customer service who said my order had not yet been filled or shipped, but they didn't know why. If I haven't received notice the item has shipped by business day 6, I am going to cancel the order and shop at one of their competitors who says their in-stock item will ship out the same day."

This review was modified by lr_blackfield on March 14 2017 12:30:05 AM

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Verified Customer
Rating 10/10
5/5
2017-03-11

very good

"Very good item reasonable price and very good shipping"

This review was modified by wallyrokus on March 14 2017 12:15:27 AM

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Verified Customer
Rating 10/10
5/5
2017-03-10

"Haven't opened it bought as a gift. The buying and mailing of it was awesome. "

This review was modified by dar_jackson on March 14 2017 12:15:07 AM

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Verified Customer
Rating 8/10
4/5
2017-03-09

Eh

"The shipping is taking awhile, I still haven't received package. "

This review was modified by taylorbern91 on March 14 2017 12:00:28 AM

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Verified Customer
Rating 10/10
5/5
2017-03-09

"Just the tool accessory that I needed. Fast shipping. "

This review was modified by jswenson73 on March 14 2017 12:00:08 AM

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Verified Customer
Rating 10/10
5/5
2017-03-08

best price

"I was in Rockler the other day to get a router and table I got them . I showed the sales manger the Dewalt 6184 from your website he said he could not even come close to your price and that I should get it. I did and I'm Happy "

This review was modified by george_lavoy on March 10 2017 08:00:09 PM

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