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Stores > Factory Authorized Outlet
  • Factory Authori

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
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    • option not available Secure Order Processing
    • option not available Require User Registration
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    Other

    • option not available International Order
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    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.52/10 6.52/10
    Chance of future purchase: Rating 5.31/10 5.31/10
    Shipping & packaging: Rating 5.16/10 5.16/10
    Customer service: Rating 4.90/10 4.90/10
    Return/Replacement policy: Rating 4.78/10 4.78/10
Voice your opinion! Review Factory Authorized Outlet by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-08-09

Fast shipping, fair pricing.

"Very satisfied with this purchase!"


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Verified Customer
Rating 8/10
4/5
2017-08-09

Best price, fast shipping

"My only "complaint" is that my bank account was charged for the two units I ordered when the second one is on back order.
I think the charge for the second should not have been made until the back ordered unit was shipped. Have not
received it yet but I have every confidence that it will be
"


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Verified Customer
Rating 2/10
1/5
2017-08-09

Product I purchased is on back order

"Product I purchased and needed for work right away is on back order it turns out. "


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Verified Customer
Rating 10/10
5/5
2017-08-08

Exactly as ordered and fast delivery

"The Karcher replacement hose and nozzle were a perfect match for my older powerwasher. The quick connect was a bonus and the price was the best around."


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Verified Customer
Rating 10/10
5/5
2017-08-08

My parts

"On time good product please keep up the good work "


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Verified Customer
Rating 2/10
1/5
2017-08-08

Lists items in stock when they aren't

"This website lists items as in stock when in reality they are not. They appear to be connected to Maxtool who also has this policy. I won't order from either site again. The item I ordered is still listed as in stock even after I received an email a week after ordering telling me it's out of stock and won't be in until mid September. "


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Verified Customer
Rating 10/10
5/5
2017-08-08

Great

"Great severe, great price"


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Verified Customer
Rating 10/10
5/5
2017-08-08

battery and charger

"ordered it and it was shipped and I received it"


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Verified Customer
Rating 10/10
5/5
2017-08-07

Awesome

"Product is awesome, and delivers as promised. "


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Verified Customer
Rating 10/10
5/5
2017-08-07

California air compressor

"The item was received in perfect shape within four days after ordering. Shipping was free. "


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Verified Customer
Rating 10/10
5/5
2017-08-05

Tarp

"Fast shipping Good quality tarp."


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Verified Customer
Rating 10/10
5/5
2017-08-05

Exelency

"It was a good experience to deal with you."


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Verified Customer
Rating 8/10
4/5
2017-08-04

FrankNC

"Products ordered were great, only issue I had was with delivery. FedEx ground took 3 days to move shipment from Burbank, IL to my home, which is 36 miles away."


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Verified Customer
Rating 10/10
5/5
2017-08-04

Couldn't be better!

"FAO shipped the same day of the order. THAT is unprecedented customer service!"


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Verified Customer
Rating 10/10
5/5
2017-08-04

"Very pleased with whole experience "


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