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Stores > Factory Authorized Outlet
  • Factory Authori
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.57/10 6.57/10
    Chance of future purchase: Rating 5.23/10 5.23/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 5.36/10 5.36/10
    Return/Replacement policy: Rating 4.75/10 4.75/10
Voice your opinion! Review Factory Authorized Outlet by clicking a star below.
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Verified Customer
Rating 2/10
1/5
2017-06-18

"received e-mail that item had shipped. then received e-mail item was out of stock. still not received it."


JamesDeitz's Avatar

Verified Customer
Rating 10/10
5/5
2017-06-18

Great Price

"It was delivered when it was suppose to and the product works great too. Just what I wanted and a great price too."


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Verified Customer
Rating 2/10
1/5
2017-06-18

Cards instead of Gifts

"The purchased items were to be gifts for Father's Day. Now these Family members received cards saying your Gift is coming in the mail. When ordering I made sure the items were " In Stock" but to my surprise I get an email saying "Due to Popular Demand the items you have ordered are out of stock" Best Regards Factory Authorized Outlet. So to late to make any changes my Family gets cards instead of Gifts! It was a disappointing Family Gathering for me.
Best Regards,
Extremely Disappointed
Thomas D. Cunningham
"


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Verified Customer
Rating 2/10
1/5
2017-06-18

No delivery

"Took a week to tell me it was out of stock"


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Verified Customer
Rating 6/10
3/5
2017-06-17

One order was backordered.

"Still waiting on my order."


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Verified Customer
Rating 10/10
5/5
2017-06-17

Delivered in a timely manner

" Everything that we had ordered came in on time and in good shape !"


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Verified Customer
Rating 2/10
1/5
2017-06-17

Do not use.

"Ordered an item that was advertised as being "in stock". Turns out that the item was not in stock, but on backorder. After a week of waiting for deliveries that never happened, I canceled the order. Do not waste y0ur time with this company. "


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Verified Customer
Rating 4/10
2/5
2017-06-17

back order☹️

"Sold me a product they did not have and then made me wait several weeks with no efforts to offset the inconvenience. Better off paying more to get prompt delivery."


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Verified Customer
Rating 10/10
5/5
2017-06-17

Trustworthy

"Good communication, fast dellivery, great price. Will do business again."


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Verified Customer
Rating 2/10
1/5
2017-06-16

sucks

"ordered grinding disc on may 30, jun 5 they came and instead of 10 I got 1. they just authorized my 9 to be mailed on the 19th so I should get them the 26. will not do this again, better luck to the next person. on gave one star cause I had to, to post this. also posted this to there FB and I will be suprised they will post it"


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Verified Customer
Rating 10/10
5/5
2017-06-16

Very nice piece!!!

"Love it, service was excellent "


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Verified Customer
Rating 2/10
1/5
2017-06-16

Not received shipping confirmation or received product

"I can't give a rating until I actually receive my merchandise!! Its been 2 weeks and have not received shipping confirmation or my product!! "


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Verified Customer
Rating 2/10
1/5
2017-06-16

need help

"promised delivery 3 to 5 business days today is day 7, no package yet. only got a tracking number on the third day"


ChrisGrimes's Avatar

Verified Customer
Rating 4/10
2/5
2017-06-15

Slow Shipping

"Purchased the saw last Thursday and they said it takes 1 to 5 days shipping. Well here it is 7 days later and it supposedly just shipped, won't be here until next Tuesday, 12 days later. I expected better."


No Avatar

Verified Customer
Rating 4/10
2/5
2017-06-15

Could not deliver on time

"Put my order in and was supposed to get it in ~ 7 working days. After about 6 working days I got an e-mail saying it was out of stock and would ship out at the end of the month. Did not offer anything to compensate me for waiting additionally after there agreed upon time."


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