We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Factory Authorized Outlet

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • Factory Authori

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.25/10 7.25/10
    Chance of future purchase: Rating 4.17/10 4.17/10
    Shipping & packaging: Rating 5.50/10 5.50/10
    Customer service: Rating 3.06/10 3.06/10
    Return/Replacement policy: 0.00/10
No Avatar

Verified Customer
Rating 2/10
1/5
2017-02-21

No emails on status.

"You have not sent any emails since I ordered 2/14/2017"

This review was modified by nopatterson on February 23 2017 09:45:02 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-20

Nailed It

"Bought Dewalt finish nails better selection and price than big box store. Fast ship
"

This review was modified by Engr4fun on February 22 2017 04:00:08 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-20

Poptastic!

"I'm very satisfied. If I had 1 complaint it would be that it is smaller that I thought it would be but that is not their fault. I didn't read the measurements. Works great and arrived quickly. "

This review was modified by rennicawold on February 22 2017 03:30:01 PM

No Avatar

Verified Customer
Rating 6/10
3/5
2017-02-20

Waiting and waiting...

"Due to a dam collapse in California? we have still not received our order. Hoping we will receive it tomorrow."

This review was modified by monjanbren on February 22 2017 02:15:01 PM

No Avatar

Verified Customer
Rating 2/10
1/5
2017-02-20

Bad customer service

"On Monday13th ordered 2 machines I promised to a customer to be delivered by Tuesday21st. I have purchased at least 6 of these machines in the past and they usually take 5-7 days for delivery. Paid for them on line in full. On Friday received one machine and no notice of what happened to the other machine. Call Monday they say the machine was back ordered, fine time to tell me. You mean they didn't know when they shipped the single machine that the other wasn't there. Called customer service and all they say is that's the way our system works, all I can say is that's BAD SERVICE. "

This review was modified by funfoodkid on February 22 2017 01:30:01 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-19

Refund

"I had to get a refund due to some financial problems and this seller refunded my money without any problems. Thank you!
Great job.
"

This review was modified by ciegoapadilla45 on February 21 2017 10:15:01 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-19

regular customer

"the best popcorn for their machine!"

This review was modified by ssdahlson on February 21 2017 09:45:01 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-18

"Very happy so far, loved the price!"

This review was modified by cseabolt81780 on February 21 2017 12:15:23 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-17

"Product arrived quickly and good quality."

This review was modified by sflake1950 on February 21 2017 12:15:18 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-16

Happy customer

"Very satified with the service and the order. It delivered on time."

This review was modified by jpkmedic4 on February 21 2017 12:00:23 AM

Rating 6/10
3/5
2017-02-16

Friendly Customer Service

"I've yet to receive these items. Was concerned that I received no email confirmation and was able to check my order status through their website yesterday. Talked to their customer service who emailed my invoice and tracking info. Looking forward to receiving items!"

This review was modified by Nissean on February 21 2017 12:00:19 AM

No Avatar

Verified Customer
Rating 8/10
4/5
2017-02-15

"it was easier than some on line orders I have done. I didn't like that there was no confirmation of the order. The order came in a fairly timely manner. Thank you"

This review was modified by sandyandjerry-43391 on February 17 2017 11:15:01 AM

No Avatar

Verified Customer
Rating 2/10
1/5
2017-02-14

"Still waiting for delivery. No information from website."

This review was modified by W1GTB on February 16 2017 10:45:02 AM

No Avatar

Verified Customer
Rating 2/10
1/5
2017-02-12

"mi orden no fue tomada en serio y nunca recivi una explicacion porque "

This review was modified by 5867delcid on February 14 2017 04:00:01 PM

No Avatar

Verified Customer
Rating 6/10
3/5
2017-02-11

Tools

"Still waiting for my tools. Really can't review, only can reply on shipping. Had hoped to have tools by now. Prices seemed pretty.good."

This review was modified by vmelendez35 on February 14 2017 12:30:06 AM

Learn about Our Reviews

Share Factory Authorized Outlet's store rating

Factory Authorized Outlet is a Merchant Member! Learn more

Factory Authorized Outlet is a merchant member
Factory Authorized Outlet participates as a Merchant Member, monitors feedback, and resolves issues. See all 3,442 merchant members.