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Stores > FactoryOutletStore.com
  • FactoryOutletSt FactoryOutletStore.com Elite Status
    • ADDRESS
      11791
    •  
    • BUSINESS HOURS
      9am to 5pm EST
      GENERAL PHONE
      1-800-816-0810
      FAX
      646-792-3324
    • SUPPORT EMAIL
      customerservice@factoryoutletstore.com
      SUPPORT PHONE
      646-367-6141

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.92/10 5.92/10
    Chance of future purchase: Rating 3.82/10 3.82/10
    Shipping & packaging: Rating 6.48/10 6.48/10
    Customer service: Rating 3.88/10 3.88/10
    Return/Replacement policy: Rating 2.06/10 2.06/10
Voice your opinion! Review FactoryOutletStore.com by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-04-26

Easy

"The shopping was easy, good products and prices."


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Verified Customer
Rating 10/10
5/5
2017-04-26

"Had Problems checking out the first try this went just fine Put all of the info. the first time nothing happen Hope no body got any of my info. that info. was the same as I used just now. Jay Datema"


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Verified Customer
Rating 10/10
5/5
2017-04-26

"Exact product needed. Easy Ordering.
"


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Verified Customer
Rating 8/10
4/5
2017-04-26

easy to find what Iwas looking for

"1st purchase, not the last :-)"


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Verified Customer
Rating 8/10
4/5
2017-04-26

hard to find

"the Samsung Galaxy Note 3 items are hard to find. Hope this is correct because I am not having luck so far. and I don't want to buy a new phone. help me please.
"

Rep reply posted Apr-27-2017

A rep from FactoryOutletStore.com, factory-outlet-store, has responded

“Hello PurplePizzazzToucan-64341,

Thank you for ordering with us here at the FactoryOutletStore. We apologize for the inconvenience that this has caused you and fully appreciate this comment, We will research this issue and make all necessary changes immediately as needed. Thank you.

If you happen to encounter any issues with the item in the future then please contact our US Based Customer Relations Department - Monday thru Friday - 9am to 5pm Eastern/Standard at 800-816-0810 and we'll be more than happy to assist.”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-26

Quick and Affordable

"Good selection, good prices and quick"


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Verified Customer
Rating 10/10
5/5
2017-04-26

Discounts Make Me Smile

"Was looking for a discount on a Brand Name. Guess What? I got it!"


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Verified Customer
Rating 10/10
5/5
2017-04-26

"Easy Shopping for a great product"


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Verified Customer
Rating 10/10
5/5
2017-04-26

"I hope this bathere will working, not like the one I was order on Sept 2016 now it died a gain. "


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Verified Customer
Rating 10/10
5/5
2017-04-26

Good Site

"Easy to manover, easy form to fill out."


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Verified Customer
Rating 8/10
4/5
2017-04-26

"I have been using Vtech for the last 40 years and I love them."


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Verified Customer
Rating 10/10
5/5
2017-04-26

"very easy to maneuver thru site. found what I was looking for and checked in 10 minutes"


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Verified Customer
Rating 10/10
5/5
2017-04-26

Easy and Simple

"Better prices than other websites!"


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Verified Customer
Rating 10/10
5/5
2017-04-26

New cordless handset 2-line

"It was very easy to find what I was looking for & I got it for a great price."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-04-26

"Great experience and quick right on
"


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