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Full Rating Profile
FactoryOutletSCoupons

22,240 Customer Reviews

Rating 10/10
5/5
modified review posted

"Order came quickly, well packaged."


Rating 10/10
5/5
modified review posted

"Came in right on time and price was fabulous. Will do business with again.
"


Rating 10/10
5/5
modified review posted

"delivery was on time as promised and packaging excellent"


Rating 2/10
1/5
modified review posted

"Was the wrong battery for my phone. Not happy.
Not sure if I will ever shop with you again.
"

modified review Rep reply posted Nov-26-2014

factory-outlet-store, FactoryOutletStore.com rep has responded

“Hello michiganbrat42,

Thank you for your order with us here at FactoryOutletStore.com.

We are sorry to hear that the item did not work. We've shipped you a replacement so you should be receiving your items soon!
In the meantime, please contact our US Based Customer Service Department at 646-367-6141 if there’s anything else we can do to help.”


Rating 10/10
5/5
modified review posted

"Fast and efficient. Thanks you.

"


Rating 8/10
4/5
modified review posted

"Order shipped on time and all parts ordered received in full....THANKS"


Rating 10/10
5/5
modified review posted

"What i expected the phone "


Rating 10/10
5/5
modified review posted

"Got what i ordered ahead of schedule "


Rating 10/10
5/5
modified review posted

"The item I needed to expand my conference room phone was easy to find on the website, it shipped the same day and arrived a couple of days later. Works as expected."


Rating 10/10
5/5
modified review posted

"Turnaround time was very quick. I would use again."


Rating 10/10
5/5
modified review posted

"Great price and product. Shipping was a little show."


Rating 10/10
5/5
modified review posted

"Super fast shipping thank you"


Rating 10/10
5/5
modified review posted

"The item was perfect. Fit just like original. The price was right too "


Rating 6/10
3/5
modified review posted

"You need to sell the cups only, not a mounting bracket with it."

modified review Rep reply posted Nov-26-2014

factory-outlet-store, FactoryOutletStore.com rep has responded

“Hello dclark1639,

Thank you for your purchase with us here at the FactoryOutletStore.com. We sincerely apologize for the inconvenience that this may have caused you. We are here to help you in any way possible but we do see that you have not contacted us since placing the order to alert us of any issues with the item.

We've went ahead and emailed you a set of return directions to send the item back to us for inspection and consequent exchange.

If you have any questions please feel free to contact our Customer Relations Department - Monday thru Friday - between the hours of 9am and 4pm Eastern/Standard at 866-612-1641 so that one of our Customer Care Agents can assist you further.”


Rating 10/10
5/5
modified review posted

"Very satisfied with the quick response and delivery of the order."


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FactoryOutletStore.com is a merchant member
FactoryOutletStore.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,911 merchant members.