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Stores > FactoryOutletStore.com
  • FactoryOutletSt FactoryOutletStore.com Elite Status
    • ADDRESS
      11791
    •  
    • BUSINESS HOURS
      9am to 5pm EST
      GENERAL PHONE
      1-800-816-0810
      FAX
      646-792-3324
    • SUPPORT EMAIL
      customerservice@factoryoutletstore.com
      SUPPORT PHONE
      646-367-6141

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.00/10 4.00/10
    Chance of future purchase: Rating 1.63/10 1.63/10
    Shipping & packaging: Rating 1.84/10 1.84/10
    Customer service: Rating 1.88/10 1.88/10
    Return/Replacement policy: Rating 1.50/10 1.50/10
Voice your opinion! Review FactoryOutletStore.com by clicking a star below.
No Avatar

Verified Customer
Rating 8/10
4/5
2017-10-17

Quick ans easy

"Easy to use ans fast delivery"


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Verified Customer
Rating 4/10
2/5
2017-10-17

"Agreed to refund for sending wrong battery but did not take order when I called. Long waits on phone; off shore, and difficulties with language. I will hold judgment until I receive my shipment. Also do not like that there is no guarantee on buying expensive brand new batteries. Should NOT have to pay extra to get them to work for a couple of years. Ridiculous and avaricious. "

Rep reply posted Oct-18-2017

A rep from FactoryOutletStore.com, factory-outlet-store, has responded

“Hello lgdr,

Thank you for ordering with us here at the FactoryOutletStore. We apologize for the inconvenience that this has caused you.

We are consistently training our Customer Support Department and we use all feedback to further assist our Customers.

If you would like to contact us at your convenience please call 800-816-0810 Monday thru Friday 9am to 4pm Eastern/Standard and we will be more than happy to assist.”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-10-17

"Easy to place order. Thank you"


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Verified Customer
Rating 10/10
5/5
2017-10-17

Super easy transaction

"easy shopping and easy paypal process"


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Verified Customer
Rating 10/10
5/5
2017-10-15

easy as pie

"had no problem reviewing the specs. had no problem choosing the item"


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Verified Customer
Rating 10/10
5/5
2017-10-15

refreshing

"very easy to review and compare all the products"


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Verified Customer
Rating 10/10
5/5
2017-10-15

Fast and Easy

"Easy to find the battery I needed. Nice that it ships for free."


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Verified Customer
Rating 10/10
5/5
2017-10-15

Easy Peasy

"Fast and easy to use. Will definitely shop here again for radios."


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Verified Customer
Rating 10/10
5/5
2017-10-15

phone replacement

"easy to order and free shipping a plus"


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Verified Customer
Rating 10/10
5/5
2017-10-15

"Had the item that i couldnt find anywhere else and the free shipping is awesome!"


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Verified Customer
Rating 10/10
5/5
2017-10-15

Keep'n clean & smooth!

"Quick, easy, and painless."


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Verified Customer
Rating 10/10
5/5
2017-10-15

"This was my first order..."


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Verified Customer
Rating 10/10
5/5
2017-10-15

quickness

"Just quick and easy navigation on this website"


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Verified Customer
Rating 10/10
5/5
2017-10-15

"Easy to complete order. Best price plus 2% rebate from Ebates."


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Verified Customer
Rating 10/10
5/5
2017-10-15

"My surprise centers around discovering the hidden number referring to the model. Following carefully obvious directions I found out there as many models as car factories in existence. Lucky me that now I know what I drive and with what I shave."


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