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Stores > FactoryOutletStore.com

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  • FactoryOutletSt

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1407 Broadway - Suite #700
    • Contact: customerservice@factoryoutletstore.com
    • Phone: 1-800-816-0810
    • Customer Support: 646-367-6141
    • Business Hours: 9am to 6pm EST
    • Fax: 646-792-3324

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.14/10 5.14/10
    Chance of future purchase: Rating 2.79/10 2.79/10
    Shipping & packaging: Rating 3.58/10 3.58/10
    Customer service: Rating 2.07/10 2.07/10
    Return/Replacement policy: Rating 1.04/10 1.04/10

33,464 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-22

"Enjoyed all the experience I had in the past. Will use you again when I need something."


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Verified Customer
Rating 10/10
5/5
2016-06-22

Fast free shipping

"Best price on the Internet and very fast shipping "


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Verified Customer
Rating 10/10
5/5
2016-06-22

Spark a phone back to life

"Phones were dying and need a spark to bring them back to life. No one carried batteries for them till I found the factory Outlet Store. They came through with exactly what i needed and delivered them in just a few days. The phones are back working, thank you for great service."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-22

Fast & Easy

"Easy transaction!!!!!!!!!!!!!!"


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Verified Customer
Rating 10/10
5/5
2016-06-22

"I was very happy with the quality of the product and the speed of shipping. Thank you."


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Verified Customer
Rating 10/10
5/5
2016-06-21

"Prompt delivery. Item as ordered. "


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Verified Customer
Rating 10/10
5/5
2016-06-21

Super Service

"Quick ordering and very fast delivery!"


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Verified Customer
Rating 10/10
5/5
2016-06-21

Great Product! Great Customer Service!

"Great Product! Great Customer Service!"


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Verified Customer
Rating 10/10
5/5
2016-06-21

Good product!

"Fast shipping and excellent transaction/"


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Verified Customer
Rating 10/10
5/5
2016-06-21

"Good price, fast in the mail what more could I ask for. "


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Verified Customer
Rating 10/10
5/5
2016-06-21

Great resource for buying Bluetooth items.

"Service was great, free shipping and no hassles."


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Verified Customer
Rating 10/10
5/5
2016-06-21

Seamless and quick execution.

"Fast delivery of the product I needed."


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Verified Customer
Rating 10/10
5/5
2016-06-21

purchase process was easy.

"Everything went well with my purchase. Thank you. "


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Verified Customer
Rating 2/10
1/5
2016-06-21

"This Trimmer will not hold a charge?. I bought what I thought was new , but suspect its a returned or "refurbished"?"

Rep reply posted Jun-22-2016

A rep from FactoryOutletStore.com, factory-outlet-store, has responded

“Hello rmartell-63982,

Thank you for ordering with us here at the FactoryOutletStore. We apologize for the inconvenience that this has caused you and understand that situations may occur. We do not show that you have contacted us directly after receiving the order to alert us of any possible issues with your item and will have one of our US Based Customer Relations Representatives contact you shortly.

If you would like to contact us at your convenience please call 800-816-0810 Monday thru Friday 9am to 4pm Eastern/Standard and we will be more than happy to assist.”


No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-21

U R Awesome

"Delivered on time. Price is great. "


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