We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.
"The ordering process was really easy, and I like the way that the price auto updated to the right and was always visible. Also the No Additional Software statement speaks volumes about your company, I cant wait to see it for myself! The only thing I would like to see is an estimated ship date or an estimated arrival date. Even if it was via email, it would be a heck of a lot better that not knowing at all. You have the 2nd best price on the net for this particular laptop, your easy customization interface made me pay the extra $48 more for this one than the other one."
"Not only was this product an absolute killer machine, the time it took to order, build, test and ship was incredibly fast. The customer support was more than helpful, always providing me with accurate, timely answers to any question I had. Kudos to FactorGaming for building great computers and even greater customer relations"
"I recently purchased a computer (NP9280) from Factor Gaming. Being a military service member currently deployed in Kuwait, I was elated when I received my order within a week of the shipping date. My computer arrived in good working order and bore none of the usual damage that is usually associated with international shipping. The computer itself is amazing. The quality of work and attention to detail really show. I opted for many of the upgrade options, such as the 3.06 Ghz i7 processor, the Blu-ray optical drive, and the upgraded memory. It’s nice to have a portable machine that provides such a versatile platform for many of the comforts that are unavailable to me due to my current geographical location. I greatly appreciated Factor Gaming’s “No Bloatware” policy. I didn’t have to spend precious time uninstalling unnecessary programs and applications. The quad-core processor makes this machine blindingly fast. I download games in minutes instead of hours now. Also, I submitted some feedback to Factor Gaming via their website contact. I received a prompt response from their customer service/sales department (on a Sunday no less) that was courteous and specific, unlike some of the mass-email messages I get from larger companies. I’d like to thank Factor Gaming for making me the envy of all my friends. I look forward to doing business with Factor Gaming again, and seeing what this company will do in the future."
"I would first like to thank Chris from Factor Gaming and Frank from Sager. They both were extremely helpful with our purchase. They asked what our needs were, so that they could fit us with the best laptop. There delivery time was to be 3 to 5 bus. days and we received our laptop in 2 1/2 days. We will continue doing business with them and also recommend them.
Gateway Cus. Service Rating 0 Dell Cus. Service Rating 2 Factor Gaming Rating PRICELESS
"I was very happy with my service i have recieved from Factor Gaming. the customer service was very polite and chris was always very happy with answering any quesions i had or any issues with shipping. It was unfortunate that they were having technical difficultys with there email and it resulted in my order being delayed but it is a Foreseeable problem in any business and Factor Gaming souldn't be distraught about it. the overall experience is a A and i will happly countinue to use Fagtor gaming for issues and if i ever want to order another computer"
"I had hell when I tried to order with alienware (that's another freakin' circus) especially when my ORDER was never even recieved - despite getting my credit card billed. I remember when I checked out the factor gaming website, picked out and customized my PC. Long story short: Fan-damn-tastic! Chris, the rep I spoke to was excellent from start to finish. polite, helpful, answered my questions, no bullshit or run arounds. By the time I was done talking to Chris, I actually liked the guy! My order had to be shipped long distance to Hong Kong, China. Chris was up front about delivery times, extra shipping charges and everything else related to the delivery. Hell, I got my order three days earlier than expected. Had no problems with their electronic notifications. when i need another laptop for gaming, I'll be coming back to factor gaming! "
"Interesting post, information about Factor Gaming make my knowledge increases, always a spirit and create a new article and i already bookmarked it. cpanel reseller | reseller web hosting "
This review was modified by evelynjroberts on March 25 2011 06:01:02 PM
"I got in touch with Chris at Factor Gaming, and they had apparently changed 800 phone number carriers. The company has offered to waive the shipping cost, and I naturally have agreed to do so. They have since removed the old charge from my account, and will be charging the updated price. More info as it becomes available to me. >I find it convenient that all of these reviews >were written around the same date/time. I have >ordered a laptop from factor gaming, and have >received NO correspondence regarding its >progress. I cannot contact sales and/or support >because no one answers the phone or replies to >my emails. I've tried calling during business >hours and at all times of the day. I've done >all that I can to contact this company, and I >haven't heard so much as a peep from them. This >has truly been a frustrating experience. "
This review was modified by germ45 on March 10 2009 08:48:59 AM
"Apparently they have only one sales guy over there. I also talked to Chris. He was extremely helpful though. Helping me pick out the laptop that was right for me, the Sager NP5793. Its perfect for what i wanted it for and at a nice price. But this review isn't about the laptop, its about FactorGaming. Chris was great throughout the whole process. From the selecting of the right laptop all the way through. He kept me up to date on the build and delivery process. Very fast delivery, from the time I ordered until i received it was less than a week. He was even in contact with me after i got my laptop, still answering questions. I didn't receive my "customized binder and FactorGaming DVD" until a week or more after the laptop. Neither of them are anything special and really aren't worth anything. So don't let those be your deciding factor in where to order your laptop from. Its a great laptop and I highly recommend Sager to anyone and everyone. And my experience with FactorGaming was positive. I haven't had any issues with my laptop to know how their customer service is regarding repairs and whatnot. But all said and done i would definitely recommend FactorGaming. A good experience.
Edit: Horrible, horrible company. Customer service is non-existent. I tried contacting them by e-mail, phone, and their website and never got a response. Probably because they knew i was under warranty and didn't want to fix my problem. I will NEVER EVER ever do business with this company again and i strongly encourage you to look elsewhere. Check out www.xoticpc.com or www.powernotebooks.com or basically anywhere else but here. They will screw you over."
This review was modified by schism1861 on March 02 2010 10:39:39 PM
36,420 stores
1,203,884 reviews
6157 shoppers online now
Rating
Full Rating Profile
Visa / Mastercard
American Express
Discover
Check
International
2-3 Day Delivery
This review was modified by 
This review was modified by 
This review was modified by 
![Share](javascript:share_rating({"review_body":"Not only was this product an absolute killer machine, the time it took to order, build, test and ship was incredibly fast. The customer support was more than helpful, always providing me with accurate, timely answers to any question I had. Kudos to FactorGaming for building great computers and even greater customer relations","link":"http:\/\/www.resellerratings.com\/store\/Factor_Gaming\/comment\/482723#comment482723","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Factor_Gaming.jpg","store_name":"Factor Gaming","username":"witchdoctor1","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I recently purchased a computer (NP9280) from Factor Gaming. Being a military service member currently deployed in Kuwait, I was elated when I received my order within a week of the shipping date. My computer arrived in good working order and bore none of the usual damage that is usually associated with international shipping. The computer itself is amazing. The quality of work and attention to detail really show. I opted for many of the upgrade options, such as the 3.06 Ghz i7 processor, the Blu-ray optical drive, and the upgraded memory. It\u2019s nice to have a portable machine that provides such a versatile platform for many of the comforts that are unavailable to me due to my current geographical location. I greatly appreciated Factor Gaming\u2019s \u201cNo Bloatware\u201d policy. I didn\u2019t have to spend precious time uninstalling unnecessary programs and applications. The quad-core processor makes this machine blindingly fast. I download games in minutes instead of hours now. Also, I submitted some feedback to Factor Gaming via their website contact. I received a prompt response from their customer service\/sales department (on a Sunday no less) that was courteous and specific, unlike some of the mass-email messages I get from larger companies. I\u2019d like to thank Factor Gaming for making me the envy of all my friends. I look forward to doing business with Factor Gaming again, and seeing what this company will do in the future.","link":"http:\/\/www.resellerratings.com\/store\/Factor_Gaming\/comment\/484215#comment484215","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Factor_Gaming.jpg","store_name":"Factor Gaming","username":"skooge","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I would first like to thank Chris from Factor Gaming and Frank from Sager. They both were extremely helpful with our purchase. They asked what our needs were, so that they could fit us with the best laptop. There delivery time was to be 3 to 5 bus. days and we received our laptop in 2 1\/2 days. We will continue doing business with them and also recommend them.<br><br>Gateway Cus. Service Rating 0<br>Dell Cus. Service Rating 2<br>Factor Gaming Rating PRICELESS<br><br>Thank you Chris<br><br>Paul & Rose<br><br> ","link":"http:\/\/www.resellerratings.com\/store\/Factor_Gaming\/comment\/503376#comment503376","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Factor_Gaming.jpg","store_name":"Factor Gaming","username":"regas","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I was very happy with my service i have recieved from Factor Gaming. the customer service was very polite and chris was always very happy with answering any quesions i had or any issues with shipping. It was unfortunate that they were having technical difficultys with there email and it resulted in my order being delayed but it is a Foreseeable problem in any business and Factor Gaming souldn\u0027t be distraught about it. the overall experience is a A and i will happly countinue to use Fagtor gaming for issues and if i ever want to order another computer","link":"http:\/\/www.resellerratings.com\/store\/Factor_Gaming\/comment\/521920#comment521920","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Factor_Gaming.jpg","store_name":"Factor Gaming","username":"NicholasL","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I had hell when I tried to order with alienware (that\u0027s another freakin\u0027 circus) especially when my ORDER was never even recieved - despite getting my credit card billed. <br>I remember when I checked out the factor gaming website, picked out and customized my PC. Long story short: Fan-damn-tastic!<br>Chris, the rep I spoke to was excellent from start to finish. polite, helpful, answered my questions, no bullshit or run arounds. By the time I was done talking to Chris, I actually liked the guy!<br>My order had to be shipped long distance to Hong Kong, China. Chris was up front about delivery times, extra shipping charges and everything else related to the delivery. <br>Hell, I got my order three days earlier than expected. <br>Had no problems with their electronic notifications. <br>when i need another laptop for gaming, I\u0027ll be coming back to factor gaming! ","link":"http:\/\/www.resellerratings.com\/store\/Factor_Gaming\/comment\/544172#comment544172","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Factor_Gaming.jpg","store_name":"Factor Gaming","username":"eristarisis","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"It\u0027s a crazy load. And this is a crazy talent to cope with it and magically come .<br><br>directory","link":"http:\/\/www.resellerratings.com\/store\/Factor_Gaming\/comment\/712572#comment712572","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Factor_Gaming.jpg","store_name":"Factor Gaming","username":"aflintoff4gl","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Interesting post, information about Factor Gaming make my knowledge increases, always a spirit and create a new article and i already bookmarked it. cpanel reseller | reseller web hosting<br>","link":"http:\/\/www.resellerratings.com\/store\/Factor_Gaming\/comment\/727628#comment727628","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Factor_Gaming.jpg","store_name":"Factor Gaming","username":"evelynjroberts","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I got in touch with Chris at Factor Gaming, and they had apparently changed 800 phone number carriers. The company has offered to waive the shipping cost, and I naturally have agreed to do so. They have since removed the old charge from my account, and will be charging the updated price. More info as it becomes available to me.<br>>I find it convenient that all of these reviews >were written around the same date\/time. I have >ordered a laptop from factor gaming, and have >received NO correspondence regarding its >progress. I cannot contact sales and\/or support >because no one answers the phone or replies to >my emails. I\u0027ve tried calling during business >hours and at all times of the day. I\u0027ve done >all that I can to contact this company, and I >haven\u0027t heard so much as a peep from them. This >has truly been a frustrating experience. ","link":"http:\/\/www.resellerratings.com\/store\/Factor_Gaming\/comment\/448565#comment448565","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Factor_Gaming.jpg","store_name":"Factor Gaming","username":"germ45","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Apparently they have only one sales guy over there. I also talked to Chris. He was extremely helpful though. Helping me pick out the laptop that was right for me, the Sager NP5793. Its perfect for what i wanted it for and at a nice price. But this review isn\u0027t about the laptop, its about FactorGaming. Chris was great throughout the whole process. From the selecting of the right laptop all the way through. He kept me up to date on the build and delivery process. Very fast delivery, from the time I ordered until i received it was less than a week. He was even in contact with me after i got my laptop, still answering questions. I didn\u0027t receive my \u0022customized binder and FactorGaming DVD\u0022 until a week or more after the laptop. Neither of them are anything special and really aren\u0027t worth anything. So don\u0027t let those be your deciding factor in where to order your laptop from. Its a great laptop and I highly recommend Sager to anyone and everyone. And my experience with FactorGaming was positive. I haven\u0027t had any issues with my laptop to know how their customer service is regarding repairs and whatnot. But all said and done i would definitely recommend FactorGaming. A good experience.<br><br>Edit: Horrible, horrible company. Customer service is non-existent. I tried contacting them by e-mail, phone, and their website and never got a response. Probably because they knew i was under warranty and didn\u0027t want to fix my problem. I will NEVER EVER ever do business with this company again and i strongly encourage you to look elsewhere. Check out www.xoticpc.com or www.powernotebooks.com or basically anywhere else but here. They will screw you over.","link":"http:\/\/www.resellerratings.com\/store\/Factor_Gaming\/comment\/464063#comment464063","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Factor_Gaming.jpg","store_name":"Factor Gaming","username":"schism1861","rating":"1"}, "single");){kind=link}
"The ordering process was really easy, and I like the way that the price auto updated to the right and was always visible. Also the No Additional Software statement speaks volumes about your company, I cant wait to see it for myself! The only thing I would like to see is an estimated ship date or an estimated arrival date. Even if it was via email, it would be a heck of a lot better that not knowing at all. You have the 2nd best price on the net for this particular laptop, your easy customization interface made me pay the extra $48 more for this one than the other one."