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  • FabKids FabKids Elite Status
    • Address: N/A
    • Contact: http://www.fabkids.com/faq.htm
    • Phone: 855-322-5437
    • Customer Support: Member Services
    • Business Hours: Available 24 hours, 7 days a week
    • Fax: N/A

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.26/10 8.26/10
    Chance of future purchase: Rating 8.23/10 8.23/10
    Shipping & packaging: Rating 8.41/10 8.41/10
    Customer service: Rating 8.73/10 8.73/10
    Return/Replacement policy: Rating 7.71/10 7.71/10
No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-15

"Very good quality and my great Granddaughter,Casey,loved the outfit I got for her. "

This review was modified by jfwunder on February 17 2017 07:15:01 PM

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Verified Customer
Rating 10/10
5/5
2017-02-15

Great leggings

"Great leggings at a great price. Fit perfectly"

This review was modified by janderson1239 on February 17 2017 06:30:02 PM

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Verified Customer
Rating 4/10
2/5
2017-02-15

somewhat dissatisfied

"shoes came and they were 2 sizes to big and my little girl hatted them I am trying to return them but customer service line never picks up I would love to just use the online service but it wont let me due to me using the sale:("

This review was modified by mauralaffranchi on February 17 2017 04:15:01 PM
Rep reply posted Feb-16-2017

A rep from FabKids, Samar B., has responded

“Hello Maura,

Please accept our sincere apologies regarding your recent purchase with FabKids. Our helpful member service team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

FabKids Member Services ”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-02-15

perfect

"fitted my daughter just how i wanted, delivered early so extra browny points for that ."

This review was modified by rodriguezsophia05 on February 17 2017 04:00:09 PM

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Verified Customer
Rating 10/10
5/5
2017-02-15

Just love Justfab

"1 st time i got a free gift card from them never bough stuff from there, but after i receive my order for the first time all i could say good quality wow im happy with justfab i will be ordering more stuff very satisfied the BEST."

This review was modified by santiago_gloria24s on February 17 2017 12:15:01 PM

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Verified Customer
Rating 8/10
4/5
2017-02-15

Cute Design

"I love all the clothes on their site but I wish they came smaller than 2T"

This review was modified by obrien_ka1218 on February 17 2017 08:45:02 AM

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Verified Customer
Rating 2/10
1/5
2017-02-15

didn't get my order

"left 10 emails got no response back I'm canceling my membership "

This review was modified by lucianna7979 on February 17 2017 08:15:01 AM
Rep reply posted Feb-15-2017

A rep from FabKids, Samar B., has responded

“Hello Lucianna,

We’re sorry to hear about your recent experience with FabKids! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.\

FabKids Member Services ”


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Verified Customer
Rating 10/10
5/5
2017-02-15

"Loved the dress and the quality!"

This review was modified by donnagordon9 on February 17 2017 08:00:08 AM

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Verified Customer
Rating 10/10
5/5
2017-02-15

Awesome!!

"Both outfits I ordered were so soft and such a wonderful quality material! I love what I got!"

This review was modified by MPesce12406 on February 17 2017 08:00:08 AM

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Verified Customer
Rating 10/10
5/5
2017-02-15

Love it ALL!

"Every item I've purchased for my four year old granddaughter, is crazy great. I've purchased shoes, tees, leggings, dresses.....you name & I will give you an honest answer of FABKIDS being on Trend with all I've ordered. GREAT JOB FABKIDS!!"

This review was modified by newllc62 on February 17 2017 07:45:02 AM

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Verified Customer
Rating 8/10
4/5
2017-02-15

Love the products just not the sizes

"My daughter is on the chunky size so slot of the clothes are made in slim fit. So the sizes aren't too good "

This review was modified by ladylou7979 on February 17 2017 07:00:02 AM

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Verified Customer
Rating 10/10
5/5
2017-02-15

Shoes

"Fast shipping and I like the shoes and lower price "

This review was modified by sandygarza83 on February 17 2017 06:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-02-14

SHOE MISSING

"I ordered two pairs of shoes. I received 3 shoes not 4. One did not come with its match. I am still waiting for the shoe to arrive after calling in to report it missing "

This review was modified by corinne-26431 on February 16 2017 11:45:02 PM

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Verified Customer
Rating 2/10
1/5
2017-02-14

Bad shoes

"Shoes came damaged im so upset now my daughter does not have new shoes "

This review was modified by purlewilson on February 16 2017 07:00:02 PM
Rep reply posted Feb-15-2017

A rep from FabKids, Samar B., has responded

“Hello Purle,

Thanks for taking the time to write a review. We always welcome feedback; it helps us know where to improve! In the meantime, we’d like to help resolve any problems/concerns you had. A member of our member service team will email you shortly to help you out.

FabKids Member Services ”


No Avatar

Verified Customer
Rating 2/10
1/5
2017-02-14

Poor quality Impossible to cancell

"The quality is substandard. The selection is extremely limited. Everything is sized for children who are thick around the middle so if you have a child with a healthy BMI the clothes will either baggy or too short.

The very worst aspect of the company is that they ignore cancel requests. You must call them & speak to a call center employee and they still continue to charge you monthly. Three months of calls to get it cancelled & then of course there is no refund...just "store" credit.
"

This review was modified by jgjvalencia on February 16 2017 06:00:06 PM
Rep reply posted Feb-15-2017

A rep from FabKids, Samar B., has responded

“Hello Jennifer,

When our members are unhappy, we’re unhappy... Let us make it up to you! A member of member service will contact you shortly to assist you.

FabKids Member Services ”


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