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Stores > FabKids
  • FabKids FabKids Elite Status
    • ADDRESS
      n/a
    •  
    • BUSINESS HOURS
      Available 24 hours, 7 days a week
      GENERAL PHONE
      855-322-5437
      FAX
      N/A
    • SUPPORT EMAIL
      http://www.fabkids.com/faq.htm
      SUPPORT PHONE
      Member Services

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.66/10 7.66/10
    Chance of future purchase: Rating 7.78/10 7.78/10
    Shipping & packaging: Rating 8.04/10 8.04/10
    Customer service: Rating 7.93/10 7.93/10
    Return/Replacement policy: Rating 7.53/10 7.53/10
Voice your opinion! Review FabKids by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-18

Excellent value!

"Everything I purchased has been great quality and super affordable!"

Rep reply posted Sep-19-2017

A rep from FabKids, Samar B., has responded

“Hello Erica,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

XO,

Samar”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-09-18

"It's very confusing with the VIP status. I ordered and was VIP status and my card was going to b charged for the monthly fee. So I called and the csr resllynwas great and got it straightened out. I think u need to list both prices for vips and non. "

Rep reply posted Sep-18-2017

A rep from FabKids, Samar B., has responded

“Hello Deborah,

Thanks for writing a review! Your comments help us know what we can do better. We hope you have Fabulous experiences with us in the future!

Best,

Samar”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-18

Jayda loved her shoes and outfit!!!

"My order came really fast. I had no problems what so ever. The shoes were really cute and she loved them!!! I love the quality in the clothes and the details. will order something's for my grandson next time."

Rep reply posted Sep-18-2017

A rep from FabKids, Samar B., has responded

“Hello Jayda,

Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a Fabulous day!

XO,

Samar”


No Avatar

Verified Customer
Rating 4/10
2/5
2017-09-18

Delayed in delivery

"My items are delayed..still waiting for my things"

Rep reply posted Sep-18-2017

A rep from FabKids, Samar B., has responded

“Hello Sophia,

We truly apologize about your experience! Your feedback is important and we would like to make things right. A member of member service will email you shortly to assist you.

Best,

Samar”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-17

I ❤️ FABKIDS

"I order from FABKIDS all of the time. I love the quality and great prices, and my girls & I love the styles!!! "

Rep reply posted Sep-18-2017

A rep from FabKids, Rose.C, has responded

“Hello Jamie,

It’s great to read your feedback about FabKids, and we appreciate you taking the time to share your positive experience. We aim to provide the best services for every member!

XO,
Rose”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-09-17

nice, convienent

"My daughter loves picking out her clothes"

Rep reply posted Sep-18-2017

A rep from FabKids, Rose.C, has responded

“Hello Christina,

Thank you for taking the time to share your experience with others. We’re glad your daughter loves your FabKids purchases!

XO,
Rose ”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-09-17

Love everything I ever purchased. My daughter is always excited to see what's new to order.

"I always have a great experience even if the items doesn't fit. We keep it to gift to my niece. She looks great with the fabkids fashion too. Love it!"

Rep reply posted Sep-18-2017

A rep from FabKids, Rose.C, has responded

“Hello Abigail,

We couldn't be any happier with this lovely feedback! Thank you for sharing this with us and with other members! Hope to hear more of your fab-stories in the future!

XO,
Rose”


No Avatar

Verified Customer
Rating 4/10
2/5
2017-09-17

The clothes size are misleading

"I ordered an xs but it's not true to the actual size. The xs would fit an 2 or 3 year old not my 6 year old"

Rep reply posted Sep-18-2017

A rep from FabKids, Rose.C, has responded

“Hello Heather,

We truly apologize about your experience! Your feedback is important and we would like to make things right. A member of member services will email you shortly to assist you.

Best,
Rose”


No Avatar

Verified Customer
Rating 6/10
3/5
2017-09-17

phone wait time

"I called to exchange a couple items for a larger size. I was on the phone for 26 min. Definitely not the easy exchange advertised. I did speak with a supervisor and he was very kind and helped me."

Rep reply posted Sep-18-2017

A rep from FabKids, Rose.C, has responded

“Hello Shirley,

Please accept our sincere apologies regarding your recent purchase with FabKids. Our helpful member services team would love to assist you with any problems you had. Someone will contact you via email within 48 hours.

Best,
Rose”


No Avatar

Verified Customer
Rating 8/10
4/5
2017-09-17

Trendy kid clothes with just okay shoes

"The VIP program is very affordable as the prices are marked down if you sign up. I bought some school clothes and shoes for my two boys, ages 5 and 6, and no other kids in class have the same shirts. The pants and shirts are trendy and good quality for the price. The only thing I don't like about the shoes is that they have poor quality soles and they will not last long. This is a huge draw back because kids need good soles with lots of grip for running and playing. "

Rep reply posted Sep-18-2017

A rep from FabKids, Rose.C, has responded

“Hello Shanna,

All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a member of our member service team will be contacting you within 48 hours to resolve your issue.

Best,
Rose”


No Avatar

Verified Customer
Rating 6/10
3/5
2017-09-17

Cute, but probably won't reorder...

"I love the prints. The shirts are a good quality, though one came in the wrong size. The leggings are not soft and seem to run small, even for my "super skinny" 4y old. One day of outside yard play and the knees are already faded. Glad I only paid the $9.99 for them. "

Rep reply posted Sep-18-2017

A rep from FabKids, Rose.C, has responded

“Hello Jennifer,

We count on our members to bring situations like this to our attention, so thank you. We apologize for your recent experience and would like to assist you. A member of member services will be in touch within 48 hours.

Best,
Rose”


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-16

Nice work!

"Everything was very fast.Thank you."

Rep reply posted Sep-16-2017

A rep from FabKids, Daniel.M, has responded

“Hello Lena,

We strive to provide all of our members with excellent service! Thanks for the amazing review!

XO,

Daniel


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-16

Happy

"I am very pleased with my order, fast shipping too."

Rep reply posted Sep-16-2017

A rep from FabKids, Daniel.M, has responded

“Hello Norma,

Thank you! We love being able to provide a positive experience for members like you. We appreciate you taking the time to write a review!

XO,

Daniel


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-16

wonderful

"good fit
good quality
good delivery time
"

Rep reply posted Sep-16-2017

A rep from FabKids, Daniel.M, has responded

“Hello Barbara,

Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members.

XO,

Daniel


No Avatar

Verified Customer
Rating 10/10
5/5
2017-09-16

FabKids is great!

"I ordered kids leggings from FabKids. They arrived sooner than expected, were exactly what I ordered/expected, fit true to size, and are of high quality. Incredible value for the price! I will definitely order from FabKids in the future."

Rep reply posted Sep-16-2017

A rep from FabKids, Daniel.M, has responded

“Hello Maria,

Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a Fabulous day!

XO,

Daniel


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