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Full Rating Profile
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
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    Other

    • option not available International Order
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.58/10 8.58/10
    Chance of future purchase: Rating 9.16/10 9.16/10
    Shipping & packaging: Rating 8.99/10 8.99/10
    Customer service: Rating 8.93/10 8.93/10
    Return/Replacement policy: Rating 8.91/10 8.91/10

689 Customer Reviews

Rating 10/10
5/5
modified review posted

"This is now my go-to store, wether online or in store.. since they're loacated in CT. CALLED ON PHONE TO PLACE MY ORDER, GUY WAS NICE, KIND, HELPED OUT, RECOMMENDED BRANDS(which was cheaper, yes I know!), and IT ALL GOT TO MY HOME IN ONE DAY AND I SAVED OVER $200"


Rating 10/10
5/5
modified review posted

"After 210K miles on my 2002 Volvo S60's original suspension (implausible but true) I was replacing most of the basic parts - the control arms, front axles, stabilizer bars, shocks and struts, mounts.

I shopped around for the best parts at the best prices online, and I ended up buying quite a few parts from FCP Euro - sway bar links front and rear, rear shocks and mounts - all OEM (Lemfoerder and Sachs) and all at the best prices on the net. Everything arrived quickly, fit exactly, made both my mechanic and my car happy campers. Excellent.
Further - and this is in contrast to at least one of the other vendors I dealt with - customer service answered the phone immediately and provided superb and clear advice and help. My experience was only terrific. Keep up the good work!
"


Rating 10/10
5/5
modified review posted

"A large selection of parts, quick shipment. All great! I`m very pleased with"


Rating 10/10
5/5
modified review posted

"i just order some parts for the 2 times the price are very good the parts also and the services super . thank x to anthony d. how gave me a 10%discount .shipping is fast thank x Jean Le Sage gatineau,quebec,canada"


Rating 10/10
5/5
modified review posted

"Excellent service, delivered exactly as ordered. My Volvo parts were perfect and less expensive than the dealer."


Rating 10/10
5/5
modified review posted

"I ordered an air filter for my Acura RL which I received in a very timely manner. However, the packaging was quite oily and the filter itself was stained denoting oil on the filter medium. I contacted Pam via voice mail at FCP Euro and was send a confirmation the same afternoon of a new filter being shipped to replace the previous one.
This is service! No questions asked, no hassle, just excellent customer service. FCP Euro has certainly earned more of my business and I will certainly tell others as well.
Bravo!
"


Rating 10/10
5/5
modified review posted

"Extremely satisfied with the service provided and the information available to assist in my repairs"


Rating 4/10
2/5
modified review posted

"First, I would suggest changing the description of sku number 30778951H from "Volvo Mount Front & Rear ", which lead me to believe I would receive both the front and rear mount to "Volvo Mount Fits Either Front or Rear (two required per car)". I had to spend $150 at Napa just to finish my car over the weekend.

Second, as for sku number 30680770 "Volvo Torque Rod Mount" I was a bit put off by the part numbers on top of the part being removed by a grinder. Why were the identifying information removed? I have seen this practice before with rejected parts. Was this part rejected by Volvo and resold as an OEM product?

Other than these issues all went well with the order and installation of the parts.

Update July 15, 2014

FCP offered to pay for the return of the part if I was not happy, however that would involve tearing the car back down, thus leaving the car without the part (undrivable). I would prefer an answer as to why the identifying markings were ground off the part?

"

modified review Rep reply posted Jul-15-2014

Pam Marsden, FCP Euro rep has responded

“Robert,
Thank you for the information regarding the listing of some of our parts. I am going to have my products team look into these and make the appropriate updates so there will not be any confusion.
If you need to return any of the parts, I would be more than happy to issue you a prepaid UPS label so you can send the parts back to us on our account.
Please let me know if you would like a label. I will await your response.
Sincerely,
Pam”


Rating 10/10
5/5
modified review posted

"This guys are the best thing that happened to me since I started looking for car parts online. Highly recommended."


Rating 10/10
5/5
modified review posted

"Long time FCP Customer! Once again, another flawless transaction!"


Rating 10/10
5/5
modified review posted

"Excellent parts,quick delivery and a lifetime warranty!! Couldn't be happier!!!"


Rating 10/10
5/5
modified review posted

"Great customer service and parts"


Rating 10/10
5/5
modified review posted

"Quality part. Lowest price and free shipping. Delivered within a few days. What's not to like!"


Rating 10/10
5/5
modified review posted

"Great prices and fast shipping. Service after the sale. Contacted for any advice on how they were doing. My kind of company. Will definitely buy from again for parts for my BMW Z3."


Rating 10/10
5/5
modified review posted

"I have a 2003 BMW 5 series and have ordered " Rack & Pinion, Coolant, Oxygen Sensors, Brake Kits and Rotors and Sensors, Brake Fluid, Control Arms " etc., and every item was delivered on time, Their price is very reasonable and cheaper than other Auto shops. If the order is over $50, it will be free shipping that is a plus.
I am very happy that I found FCP and I will continue to do business with them as long as they have what I need.
"


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FCP Euro is a merchant member
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