FCP Groton Reviews - fcpgroton.com Ratings at ResellerRatings

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fcpgroton.com

Automotive

Rating 8.67/10 240 reviews

8.67/100
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FCP Groton is a merchant member
FCP Groton participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (240)


Rating 2/10 1/5
modified review posted Mar-08-2013

"unbelievably slow to ship. i cancelled because they were too late shipping. they refused to cancel and shipped items. now, they expect me to pay for return shipping. even the ceo of the company is amazingly rude and a fool. **************** oh and the best part: SOMEONE STOLE MONEY OFF MY DEBIT MASTERCARD THE DAY AFTER I GAVE THIS COMPANY THE #. I LISTED THIS COMPANY IN A FRAUD CLAIM.**************************"

modified review This review was modified by hollyallen on March 08 2013 07:11:35 AM
modified review reply posted Mar-12-2013

fcpgrotonscott, FCP Groton rep has responded

“Holly,
Thank you for your email with your new phone number. I hope you received the ups label that I emailed to you yesterday to send the items back to us on our account.

As I mentioned in the email once an order is placed it is immediately sent to our warehouse to be shipped. At that point it is almost impossible to find a specific order as we have hundreds that ship out each day. I do apologize for the inconvenience. Please let me know if there is anything else I can help with.
Sincerely,
Pam
Returns Associate”

Rating 2/10 1/5
modified review posted Feb-04-2013

"Ripoff. Product does not match description."

Rating 10/10 5/5
modified review posted Aug-24-2012

"Best site for BMW parts -- lowest prices on most of the items I've compared and unbeatable service. Ordered at 2pm EST on a Thurs, received items NEXT day at noon! Best part? Free shipping! Amazing!"

Rating 10/10 5/5
modified review posted Aug-22-2012

"Great company, great prices, quality parts."

Rating 10/10 5/5
modified review posted Aug-09-2012

"It uses well. It is very good.
It continues to use.
"

Rating 10/10 5/5
modified review posted Aug-09-2012

"Ordering was easy, product shipped out fast and delivered on time. Would definitely shop here again!"

Rating 10/10 5/5
modified review posted Aug-09-2012

"Fast and free shipping, quality parts, It is the place to go for Volvo auto parts."

Rating 10/10 5/5
modified review posted Aug-07-2012

"Jason VanGorden at FCP was very helpful in personally handling an order exchange. I'm highly pleased with their QA and customer service organization. I will be purchasing parts from FCP in the future."

modified review This review was modified by Options8D0 on August 07 2012 01:47:12 PM
Rating 10/10 5/5
modified review posted Aug-07-2012

"This is the first time I have used this company and I am extremely pleased with them. They had the lowest price I could find anywhere on replacement parts for my vintage VW Rabbit, and the parts were name brand as well. Shipping was fast. The order was placed on a Sunday evening and the parts were delivered Tuesday morning. I would definetly use this company again in the future."

Rating 10/10 5/5
modified review posted Aug-06-2012

"FCP Groton has been my go to source for Volvo parts with excellent selection, great value pricing, and helpful counter recommendations."

Rating 10/10 5/5
modified review posted Aug-04-2012

"I have always used FCP because the parts fit and work well. Adding the free shipping just made my commitment to use them even stronger."

Rating 10/10 5/5
modified review posted Aug-03-2012

"Excellent response time, order was processed and shipped in a timely maner.
Order was received in a timely maner, and product was very high quality for very
Low price.

Will refer this company to everyone, and will be making future orders."

Rating 10/10 5/5
modified review posted Aug-03-2012

"The right product at a reasonable price shipped promptly and arrived in good order. What's not to like about that?"

Rating 10/10 5/5
modified review posted Aug-03-2012

"Used online chat to get correct Bosch o2 sensors from FCP and received items ordered as scheduled."

Rating 10/10 5/5
modified review posted Aug-02-2012

"A GREAT place to find parts for my Volvo V70, even a hard-to-find thermostat, and an OEM lock actuator (that is now installed and works perfectly!)The free shipping was a nice bonus.
They are highly recommended by the Volvo forums I use, and I will continue to use them!"

 
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