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posted May-16-2012 
![Share](javascript:share_rating({"review_body":"Excellent online service. Fast shipping to the Caribbean in less than one week! A++++++++","link":"http:\/\/www.resellerratings.com\/store\/FCP_Groton\/comment\/1567934#comment1567934","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FCP_Groton.jpg","store_name":"FCP Groton","username":"de-doc","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Order correct, priced right and delivered half way across the country in two days with free shipping. ","link":"http:\/\/www.resellerratings.com\/store\/FCP_Groton\/comment\/1557400#comment1557400","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FCP_Groton.jpg","store_name":"FCP Groton","username":"butchwill","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Fast turn-around on orders, a very large catalog of OEM or similar quality parts at extremely competitive prices, I will continue to shop here and recommend it to all my DIY inclined friends.","link":"http:\/\/www.resellerratings.com\/store\/FCP_Groton\/comment\/1545310#comment1545310","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FCP_Groton.jpg","store_name":"FCP Groton","username":"vrsfan","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I still not received the goods ordered, so I haven\u0027t checked it, but up to now I can consider the Groton services \u0022excellent\u0022","link":"http:\/\/www.resellerratings.com\/store\/FCP_Groton\/comment\/1532954#comment1532954","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FCP_Groton.jpg","store_name":"FCP Groton","username":"rapax05","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I found the website, prices and promptness to be first calss","link":"http:\/\/www.resellerratings.com\/store\/FCP_Groton\/comment\/1532762#comment1532762","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FCP_Groton.jpg","store_name":"FCP Groton","username":"dtmajor","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Hi there,<br><br>I received the volvo parts quickly and just finished installing the intercooler hoses (850SHK-Blue Silicone Hose Kit).<br>These were a tremendous let down in terms of quality and fitment.<br>Basically they are not sized (hose ID to metal tube OD) well.<br>This makes installation dang near impossible although it is done.<br>I would not recommend that you continue selling these items.<br>It is just not worth the hassle of installation, and the quality is pretty much comparatively junk. <br>They are cheap, but not so cheap in terms of $$ to be worth the hassle and I would suspect some folks have just given up on their installation.<br>I got them to fit by reshaping the metal tube ends on the intercooler piping and by cursing and prying to much.<br>It should not have been that difficult. <br>If in their manufacture they had opened up the ID\u0027s of the hoses by 1\/8\u0022 that would have made them fit snug, but as they are it takes far too much persuasion to install them in situ. <br>Not sure what your experience is with these bloody things but I dislike them if thats not clear? <br>I am writing this as a complaint to you on my own behalf, but also that perhaps you will pull them off your shelves and save someone else the headache. <br><br><br>","link":"http:\/\/www.resellerratings.com\/store\/FCP_Groton\/comment\/1513415#comment1513415","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FCP_Groton.jpg","store_name":"FCP Groton","username":"willeakins","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"If I had known the order would have waited (3) days to ship, I would have updgraded shipping. It\u0027ll only take (2) \u0027business\u0027 days to here from CT but now it\u0027ll arrive after the weekend, missing my chance to actually to complete this repair for a month. <br>","link":"http:\/\/www.resellerratings.com\/store\/FCP_Groton\/comment\/1509110#comment1509110","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FCP_Groton.jpg","store_name":"FCP Groton","username":"uncgq","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Volvo care and maintenance is Expensive! FCP helps keep the cost down with good parts prices. Oft times the dealer part cost is several times more. Couldn\u0027t do it without them!","link":"http:\/\/www.resellerratings.com\/store\/FCP_Groton\/comment\/1446081#comment1446081","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FCP_Groton.jpg","store_name":"FCP Groton","username":"RogerLloyd","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Several problems:<br>1- There are too many websites, and sometimes parts are found only on one site and not the others. - It is also not made clear that these other sites exist. I had already put an order together through fcpgroton and then realized there were more parts available at fcpeuro and had to start all over.<br><br>2- Telephoning customer service. - I called customer service at 3:50pm on Sat. March 31, 10 minutes before closing time. I was on hold waiting for \u0027the next available tech\u0027. Then, at 4pm I was given voice mail. At closing time, do you hang up on customers that have been on hold instead of taking their call?<br><br>3- Recommended and related parts are not shown. - At the time I placed this order for strut parts, the fact that you carry the related strut tool for Volvos was never made evident. Had I known you carry the tool, I would have added it to the original order and received it sooner and with the 15% off and free shipping I was getting with the original order. Instead, I had to order it separately and pay shipping.","link":"http:\/\/www.resellerratings.com\/store\/FCP_Groton\/comment\/1409385#comment1409385","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/FCP_Groton.jpg","store_name":"FCP Groton","username":"tc-vt","rating":"2"}, "single");){kind=link}
"A wonderful site. You can search parts by parts and then the make and model of car, or start with the make and model of the car and select the type of part you want. It was very easy and actually I saw a part I wanted to order buy had forgotten. It was a good memory jog. Look forward to using FCP again."