We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Ezvapes.com

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Ezvapes.com
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: 855-EZ-VAPES
    • Business Hours: 10 AM - 6 PM Eastern, Monday thru Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.79/10 6.79/10
    Chance of future purchase: Rating 5.36/10 5.36/10
    Shipping & packaging: Rating 2.50/10 2.50/10
    Customer service: Rating 6.07/10 6.07/10
    Return/Replacement policy: 0.00/10

680 Customer Reviews

No Avatar

Verified Customer
Rating 4/10
2/5
2016-04-28

After 7 days no product in my mailbox

"I placed my order on 4-20-16 and a couple days later I got an email stating I needed to call to verify some information. The person on the phone told me it would be a week to a week and half before my order shipped because I had such a big order. I ordered "Vape XL swing and battah, Candyman, and a rice crispies ejuice". It's 4-28-16 and no email yet stating it's shipped or otherwise. I've ordered from multiple different sites and having multiple different items ordered at one time and I had my complete order within 4-6 days. Not to impressed being this is my first time ordering from EZvapes.com and there seems too be such a complication with 3 items."


No Avatar

Verified Customer
Rating 2/10
1/5
2016-04-25

Poor Delivery

"Ordered my package a week ago and still haven't received it after I purchased the 2-3 day delivery."


No Avatar

Verified Customer
Rating 2/10
1/5
2016-04-19

Still has not even shipped!

"Ordered a couple weeks ago and still waiting for product to ship, I wouldn't recommend to anybody and hopefully I will receive my product eventually...!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-14

Great biz!!!

"Looked all over. Couldn't find what I needed. This place had it. Excellent service with an exceptional price. Very helpful and friendly staff. This is my new go to place. ????????????????????! Thank U????"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-10

Easy as 1...2...3 :-)

"Couldn't have been any easier. I got my order a day before I expected it. Very happy customer ????"


No Avatar

Verified Customer
Rating 4/10
2/5
2016-04-08

Waiting and waiting and waiting

"Where do I begin. Decoded to try ordering with this company even though all the bad reviews I've read on here. And low and behold. I got the famous call about my order being on backorder. No big. Was told on Monday it would ship by Friday. Today marks a month since I've placed my order and paying for priority shipping. Received today finally. Though I received it. Don't advertise your stock is in and ready to ship and you cannot fulfill orders. Will not use company again. Ordered mod milk. Strawberry milky. Very good. Other than that"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-04-07

Fantastic !

"Swift delivery. Wonderful customer service. Products as promised and great prices. Many thanks!"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-04-06

Not what i expected!

"Ordered a week ago and have yet to receive a notification that my package shipped. Being a US company u expect a speedy return, the exact opposite from ordering somewhere overseas.Highly disappointed."


No Avatar

Verified Customer
Rating 4/10
2/5
2016-03-24

Broken Hearted

" I order a new pipe and then was told they didn't have any. And that would contact me if an when they get more of them. Why say you have something and after you get there money then tell you they don't have it?????"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-03-22

Small item messed up the quantity!

"Alright, so first off I ordered the Incredibowl m420 replacement screens on the ezvapes site and I was very happy with the price of $3.95 and the quantity of 12 screens that it came with. However, it took more than a week for my product to arrive and when it did arrive, I opened it and there was only ONE screen inside of the packaging. I do not know how they messed up such a simple order, but they did. Then, I proceeded to contact them via email twice, and call their customer service line. When I finally did speak to someone, he told me that there was no way that I received 1 screen because they are pre packaged. I argued my case and told him that it was true because I had no reason to make this up and I just wanted my order to be fixed. He just kept saying that there was nothing they can do and when I asked for a refund, he said they cannot refund screens. At this point, I was highly upset because of the insufficient customer service experience that I was receiving and I told him that I had video and photographic evidence that I could email to them if they did not believe me. But, he just kept saying there was nothing they can do and they could not send me another pack of screens or even the 11 that were missing from my order, but he said that they could send me a pack of screens if I ordered something else.. By now, I had it with all of these excuses and bullcrap so I just decided screw it, I'm just gonna cut my losses and not order from them ever again because of all this trouble I had went through and it just seemed like a TOTAL COMPLETE RAQUET! In the end, they ended up cancelling my order and refunded my money back to my card, which was somewhat satisfactory.. but it still did not make up for the amount of time I had to wait for such a minuscule item as well as the hassle I had to go through just to get this matter resolved. (This is why I've always been leery of buying items online) *BUYER BEWARE*"


No Avatar

Verified Customer
Rating 6/10
3/5
2016-03-22

"wish there was faster delivery services "


No Avatar

Verified Customer
Rating 8/10
4/5
2016-03-14

No Vape yet

"I have not received my herb vapor but the service was good it was quick and easy ????????????????"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-03-09

Avoid.

"Ordered placed Jan 31. Informed item was on backorder. Decided to cancel, and was told it would be a few days. Still no refund so contacted again Feb 18. Was told they would need to contact their billing department. Still no refund so contacted again Mar 5. No response. Opened dispute with credit card company."


Rating 6/10
3/5
2016-03-08

waiting for shipment

"only problem i had was the item i ordered wasnt in stock didnt find out til a few days later decided to stick with them and wait for the item to ship to them "

This review was modified by ChrisMinen on March 08 2016 03:30:24 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-03-07

best customer service

"start to finish best customer service "


Ratings Calculation Change
Learn about Our Reviews

Share Ezvapes.com's store rating

Ezvapes.com is a Merchant Member! Learn more

Ezvapes.com is a merchant member
Ezvapes.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 2,610 merchant members.