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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Ezvapes.com Ezvapes.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: 855-EZ-VAPES
    • Business Hours: 10 AM - 6 PM Eastern, Monday thru Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.22/10 7.22/10
    Chance of future purchase: Rating 9.17/10 9.17/10
    Shipping & packaging: Rating 9.17/10 9.17/10
    Customer service: Rating 9.69/10 9.69/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

561 Customer Reviews

No Avatar

Verified Customer
Rating 4/10
2/5

"Part of my order did not arrive. And was out of stock! I wasn't given a time when it might arrive. Customer service made sure to remind me the grinder was (FREE) but for what I can tell how it works. It's a $70.00 dollar pipe with an internal lighter.
So I don't believe anything is free. A bic lighter and pipe would cost about $15.00. Maybe a grinder would make it work better? But I wouldn't know. And I really didn't feel customer service cared. Besides telling me I could buy a grinder from them. Yea! Ok..Lol..
Sincerely unhappy.
John.
"

Rep reply posted Jun-26-2015

ezvaporizers, Ezvapes.com rep has responded

“Thanks for the review! We apologize that the free acrylic grinder was out of stock at the time of purchase. As we explained, our policy is to ship the paid items on a given order if a freebie is unavailable, and ship the freebie separately free of charge when it is restocked so the order is not delayed. This policy is listed on our site here: http://ezvaporizers.com/billing-shipping/info_12.html We are sorry for any inconvenience!”


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Verified Customer
Rating 10/10
5/5

"Great customer service. Speedy delivery. Product genuine and as advertised. Will purchase again. Thanks!"


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Verified Customer
Rating 10/10
5/5

"This is my second purchase with ezvapes. Love the customer service and the products deliver as advertised."


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Verified Customer
Rating 6/10
3/5

"I wanted an incredibowl i420 right angled bowl and they didn't have the one I want"


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Verified Customer
Rating 10/10
5/5

"Everything was shipped on time and packaged perfectly. No complaints and the bonuses are a nice perk. "


Rating 10/10
5/5

"I am just throwing out my personal "2 cents" based on my first and highly favorable experience with the EZvapes company. I am quite sure that ordering strictly on line with this business is solid and easy to do, however I chose the personal way to order, by doing this on the phone. I spoke with a very knowledgeable fellow, and felt so taken care of. The item arrived from the East coast to Los Angeles in only a few days, and besides being thrilled with what I purchased, I have noted that their pricepoint across the board is more attractive than any other on line sites I have been to. EZvapes has totally earned my loyalty."


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Verified Customer
Rating 10/10
5/5

"works as it was advertised,thank you"


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Verified Customer
Rating 8/10
4/5

"did not get products yet?"


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Verified Customer
Rating 6/10
3/5

"You did the best you could, and informed me that my pipe would take longer due to the black colored pipes being out of stock but regardless it will take a month to get the pipe I wanted without any discount or complimentary screens at least. It's fair but not a great experience. "


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Verified Customer
Rating 10/10
5/5

"All items were explained in detail. The prices are reasonable and upon receiving the merchandise, I was very pleased. I am very happy with the products I purchased."


Rating 10/10
5/5

"Ezvapes.com is without a doubt the best online pipe store there is. I absolutely love them !! I had a very small issue with one of my orders and needless to say, it was resolved the very best way possible. I also appreciate the personal touch when it comes to their customer relations. Ezvapes.com is nothing short of class as far as customer service is concerned. Their product selection is second to none and their shipping times are fantastic. I can't say enough about how much I appreciate having Ezvapes.com around. I'm definitely a customer for life and I'll be purchasing more pipes (and other smoking supplies) in the future. Ezvapes.com rocks out loud !!"


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Verified Customer
Rating 10/10
5/5

"Fast delivery, EZVapes rocks."


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Verified Customer
Rating 10/10
5/5

"Super satisfied with this site and product. Fast shipping to boot! Def will order again and they even included a coupon. "


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Verified Customer
Rating 10/10
5/5

"Great customer service, awesome freebies, and just plain good deals lol"


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Verified Customer
Rating 10/10
5/5

" A great transaction, fast and friendly. They even called me to make sure they had my address correct before they sent it out the door. very quickly corrected, not even affecting shipping time."


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Ezvapes.com is a merchant member
Ezvapes.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,850 merchant members.