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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Ezvapes.com Ezvapes.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: 855-EZ-VAPES
    • Business Hours: 10 AM - 6 PM Eastern, Monday thru Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.27/10 8.27/10
    Chance of future purchase: Rating 8.85/10 8.85/10
    Shipping & packaging: Rating 9.64/10 9.64/10
    Customer service: Rating 9.38/10 9.38/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

586 Customer Reviews

Rating 10/10
5/5

"I made my order and have had a great service from this company. They stand behind therre products or money back and have items ordered when in a few days.. Great company for online purchases."


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Verified Customer
Rating 4/10
2/5

"Was happy they only charged me once even tho my phone tryed to order more. Thats was appreciate . But then I get a email telling me there sold out and Ive have to wait tell restocking is done and then they will send what I ordered . When I got the first email telling me that they cancelled my orders . They should have also emailed me telling me that the item was sold out so they should have canceled my oder so I can get it from someone who has the items in stock . "


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Verified Customer
Rating 10/10
5/5

"Quick accurate delivery. Very satisfied "


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Verified Customer
Rating 10/10
5/5

"Fast shipping...very impressed with the product. Well done!"


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Verified Customer
Rating 4/10
2/5

"Item stated "in stock". Got a call from Evapes stating the item was out of stock. "

Rep reply posted Aug-20-2015

ezvaporizers, Ezvapes.com rep has responded

“Our sincere apologies for your experience! As our site states: "While we strive to keep our in and out of stock product listed accurately sometimes despite our best efforts there may be times when the product, or specific color of a product you have ordered is out-of-stock, which will delay fulfilling your order. You may cancel your order at any time prior to shipping for a complete refund or choose to wait until the item(s) you ordered are restocked. Customers can call anytime during normal business hours for up to the minute stock status on any product listed on our website." Please reconsider your negative feedback, and thank you for taking the time to submit a review!”


Rating 10/10
5/5

"Ezvapes had a great experience. Easy to use website with more then enough brands, juices, products, etc. "


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Verified Customer
Rating 2/10
1/5

"Never recieved the product that I ordered and paid for."

Rep reply posted Aug-20-2015

ezvaporizers, Ezvapes.com rep has responded

“Hello Sarah, I looked up your order and see your order has in fact been delivered! Please consider updating or removing your negative feedback, or contact us if you need any further assistance. Thank you!”


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Verified Customer
Rating 10/10
5/5

"The site was easy to use and I received my order in less then a week,
I would recommend them to others
"


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Verified Customer
Rating 10/10
5/5

"Everything was great! Thnx!"


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Verified Customer
Rating 10/10
5/5

"Fast service and quality product!"


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Verified Customer
Rating 10/10
5/5

"awesome product!!! just what I needed."


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Verified Customer
Rating 2/10
1/5

"It is now the eight day since placing my order and I still have not received the products. "

Rep reply posted Aug-17-2015

ezvaporizers, Ezvapes.com rep has responded

“Thank you for the review! Your order was placed the afternoon of July 24th, was then shipped on July 28th and delivered on August 1st, which was the 6th business day. While we strive to ship most orders the same day or within 24 hours, sometimes due to circumstances beyond our control, we are not able to do so. Please accept our sincere apologies for the slight delay in shipping your order!”


Rating 10/10
5/5

"I am extremely happy with EZVAPES.COM. They are professional, fast and have excellent customer service. I have my order at my doorstep in 2 days, couldn't ask for anything more.

This has been my second purchase through ezvapes.com and will be ordering many many more times.

All I can say is 5 STAR SERVICE so give them a try as you will be back again!
"


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Verified Customer
Rating 10/10
5/5

"I was very satisfied with the product that I ordered was surprised with what I received was even better that i expected "


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Verified Customer
Rating 8/10
4/5

"not what I expected from order because pictures dont show everything"


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Ezvapes.com is a merchant member
Ezvapes.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.