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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: 855-EZ-VAPES
    • Business Hours: 10 AM - 6 PM Eastern, Monday thru Friday
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.17/10 9.17/10
    Chance of future purchase: Rating 8.33/10 8.33/10
    Shipping & packaging: Rating 7.92/10 7.92/10
    Customer service: Rating 8.33/10 8.33/10
    Return/Replacement policy: Rating 8.00/10 8.00/10

401 Customer Reviews

Rating 10/10
5/5
modified review posted

"excellent they were very quick with delivery and they seem to communicate the way that everyone should just say what needs to be said ie: e-mail from them thanking me for my order seemed personal rather than computer generated and robot sounding that you get from alot of companies.....only thing I would suggest is selling some e-juice for under 5.00 as some sites do egmy vapor store (MVS) but I will continue to shop with EZVapes as I was really impressed with them
Donna McCuiston
"


Rating 10/10
5/5
modified review posted

"Best customer support I have ever had. Called to tell me that a product I had ordered was on backorder and that it should ship in the next day. They also upgraded one of my products for the extra time I had to wait."


Rating 10/10
5/5
modified review posted

"The color I ordered was sold out. I received a personal phone call informing me of that and giving me some options. They went the extra mile to ensure my satisfaction! "


Rating 8/10
4/5
modified review posted

"What's not to like?!? Fast/free shipping. Excellent customer service.
EZVapes.com is literally my 1-stop-shop site for all of my products!
"


Rating 2/10
1/5
modified review posted

"I placed the order. Paid.
About a week later, was told via email that order was cancelled with no reason.
Had to login to website to find that you don't deliver to the country I live in....so why was I able to put an order in with my country in the drop down?
And now I've unsubscribed to you and I receive another email to rate your services??!
Think about it.....sorry. Don't mean to be rude but I'm quite annoyed....
"


Rating 4/10
2/5
modified review posted

"ordered 2 items and only one in stock instead of sending when it came in they wanted to charge shipping again for second item . Sorry not paying shipping twice . Product was as described and product was made good "

modified review Rep reply posted Oct-17-2014

ezvaporizers, Ezvapes.com rep has responded

“Thanks for your review! However, we NEVER charge additional shipping if an item is not in stock and the customer wishes to have it shipped separately. Our rep contacted you to let you know this was a simple misunderstanding and we would ship the item at no extra charge if it was still wanted!”


Rating 10/10
5/5
modified review posted

"Great product, fast shipping."


Rating 10/10
5/5
modified review posted

"Great product (m420) fast shipping, great communication. Definitely reccomend! "


Rating 10/10
5/5
modified review posted

"They were great. Got an awesome package deal and customer service resolved my credit card issue speedily and in a friendly manner. "


Rating 10/10
5/5
modified review posted

"The website should be updated frequently so the customers know how much stock is available in the store. Other than that I had a fantastic experience!! Can't wait to order more!"


Rating 2/10
1/5
modified review posted

"processed order then sent me email, OUT OF STOCK. so i cancelled. "


Rating 10/10
5/5
modified review posted

"This was a very satisfied purchase for me. I love my product and received it on time and I would recommend anyone to purchase from here they are great.

Victor munoz
"


Rating 10/10
5/5
modified review posted

"Easy to maneuver around the site to find exactly what I wanted. Also they gave me a promo code to get an additional 15% off! I even ordered after 5 in the afternoon and still got my product in two days. I'm a happy camper"


Rating 4/10
2/5
modified review posted

"Customer service was great but the express shipping is a joke. Took three weeks to get my package. "


Rating 8/10
4/5
modified review posted

"The products was nice but not really durable,"


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