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Stores > EZ Contacts.com

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  • EZ Contacts.com EZ Contacts.com Elite Status
    • Address: 544 Park Avenue
    • Contact: help@ezcontactsusa.com
    • Phone: 718-705-6639
    • Customer Support: 718-705-6639
    • Business Hours: Business Hours: M - T 9:00am to 5:00pm, Friday 9:00am to 1:00pm EST
    • Fax: 718-705-9229

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon FedEx Ground
    • checkmark icon FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.96/10 8.96/10
    Chance of future purchase: Rating 9.09/10 9.09/10
    Shipping & packaging: Rating 6.76/10 6.76/10
    Customer service: Rating 8.76/10 8.76/10
    Return/Replacement policy: Rating 7.29/10 7.29/10

2,179 Customer Reviews

Rating 10/10
5/5
2016-06-21

Gold Star Customer Service

"I wasn't happy with the original package I recd but contacted to the customer service and Kathy made me happy with my exchange. She is super responsive!
The whole order took almost a month with exchange and everything. The original order date 05.23.2016 and recd exchange on 06.20.2016 but I am very happy with the end result.
"

This review was modified by NandarAung on June 21 2016 09:31:24 AM

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Verified Customer
Rating 10/10
5/5
2016-06-20

Lenses Ordered 123

"I visited three sites and this was the easiest hands down!"


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Verified Customer
Rating 10/10
5/5
2016-06-20

"get my glasses to me sooner and i will be more happy"


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Verified Customer
Rating 10/10
5/5
2016-06-20

"This is reasonable price. This comes with free shipping."


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Verified Customer
Rating 10/10
5/5
2016-06-20

"Good and perfect and now lets see what happens"


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Verified Customer
Rating 8/10
4/5
2016-06-20

"I didn't see options for shipping--other than 5-7 days."


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Verified Customer
Rating 8/10
4/5
2016-06-20

Best for do it yourself eyeglass ordering

"I hate going into the eye doctor and then being ushered into their tiny selection of glasses, only to feel like I've left with the best of a bad set of choices. With EZ contacts, I was able to shop at various stores to find the right frame, then save $$ by ordering them online.

One glitch was that I didn't know my PD, but with a quick call to my eye doctor, then a quick chat with the great customer service at Contacts.com, and I was on my way.

The pair of glasses I purchased were $180 before frames and taxes at a well know big name frames store, after all the bells and whistles, smudge-proof and scratch proofing my glasses, with Contacts.com it was only $208 for the full order. It would have been over $400 through the store.
"


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Verified Customer
Rating 4/10
2/5
2016-06-20

Return process not optimal

"I selected the wrong "Ultra" product but the order did not match my prescription. I am trying to get authorization to return the wrong item free of shipping or handling charges as this is actually more an error on your side. I was just told to read the directions in the e-mail before I could even finish my sentence. And the e-mail is stating that the shipping charge is my responsibility + $3. That is unacceptable. I"


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Verified Customer
Rating 10/10
5/5
2016-06-20

"Low price and free shipping."


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Verified Customer
Rating 10/10
5/5
2016-06-20

AWESOME!!!!

"Just the best deals,best quality ever!!!! LOVE YOU GUYS!!! I tell ALL my friends to purchase from you guys!!!!!!"


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Verified Customer
Rating 10/10
5/5
2016-06-20

"Excelente. Es la primera vez que hago uso de esta cuenta y ha sido maravilloso hasta el momento. Se lo recomendaré a mis amistades."


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Verified Customer
Rating 10/10
5/5
2016-06-20

Best price on the web and easy to use web site

"Found the exact glasses I wanted for the best price, better than the direct site for the product."


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Verified Customer
Rating 10/10
5/5
2016-06-19

Good Prices

"The best price for these glasses on the internet, came up in my top selections when searching the product number for the glasses."

This review was modified by simplyjensmith on June 23 2016 08:33:06 AM

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Verified Customer
Rating 10/10
5/5
2016-06-19

"very quick and easy to order"

This review was modified by jory_b on June 23 2016 08:33:06 AM

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Verified Customer
Rating 10/10
5/5
2016-06-19

Haven't received them yet

"Hope they are real Revo's"

This review was modified by tony_ingram on June 23 2016 08:33:45 AM

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EZ Contacts.com is a merchant member
EZ Contacts.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,564 merchant members.