Expansys-USA Reviews - expansys-usa.com Ratings at ResellerRatings

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expansys-usa.com

Consumer Electronics

Rating 9.10/10 1,494 reviews

9.10/100
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Expansys-USA participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,986 merchant members.
 

All Customer Reviews (1,494)


Rating 2/10 1/5
modified review posted Jun-12-2013

"Do NOT ever buy anything from them! I bought a headset from Expansys. The headset is not the same one to it's website description. Then I returned the item, but they refused to return my whole money back!!! I then contacted the BBB organization. But, their response is: they even don't care!!They don't care their reputation!! Do you still want to trust them? Worst seller EVER!

Reply to the rep from Expansys:
I didn't complaint the wire control. I was aware of that before setting the order. The website clearly saying that it can be used on most of the smartphones. But it's quality on Iphone is even worse than my current $15 headset. I'm complaining on this.

Also, Expansys just sent me an email saying that you tested the headset on Iphone and it could make sound, then charged me 10% of the money. Is this the way you treat customers? At least you should show me a 3rd party testing report! Otherwise, Ex. next time someone orders an Iphone 64GB from you, and you sent him an Iphone 16GB. When he returns the product, can you just email him saying "the mem is big enough" and charge 80$."

modified review reply posted Jun-12-2013
EXPANSYS-USA's Avatar
EXPANSYS-USA, Expansys-USA rep has responded

“While we apologize that you are unhappy with your purchase, you ordered the Beats Headset that was clearly listed (per your complaint on BBB) as a model who's Control Talk worked with HTC phones. You returned the item after using it and complained that the Control Talk buttons did not work with your friends iPhone, and that the sound quality was not good. The unit was tested upon return and was working as listed. Opened/used returns are charged a restocking fee, which is clearly listed in our Terms & Conditions.”

Rating 10/10 5/5
modified review posted Jun-06-2013

"My entire transaction was very smooth. I wouldn't hesitate to order from Expansys again."

Rating 10/10 5/5
modified review posted Jun-06-2013

"great website was a lttle scared at first but will deff deal with them again super fast free shipping and great customer service"

Rating 10/10 5/5
modified review posted Jun-03-2013

"shipment arrived quickly and as advertised"

Rating 10/10 5/5
modified review posted May-23-2013

"Easy to order, because we are in the same state, received the item very quickly."

Rating 10/10 5/5
modified review posted May-21-2013

"Very impressed with the site. Lots of choices and lowest prices I've seen. "

Rating 10/10 5/5
modified review posted May-20-2013

"What a great company to order from! I was really amazed at how fast my order was delivered, and the packaging was really quite something - protected my items VERY well. I would recommend this company to anyone that needs something they sell!"

Rating 10/10 5/5
modified review posted May-20-2013

"We ordered an additional battery for an Parrot A.R. Drone 2.0. Finding what we needed was easy and the steps to complete the order was no problem. We will be back for replacement parts. When we order online, we look for a streamlined experience, no complications with delivery and a website that is easy to navigate. We got all of that with Expansys, so many thanks for a positive experience!"

Rating 10/10 5/5
modified review posted May-19-2013

"This was my first purchase with Expansys and I was a little nervous about shopping here. But I have the say I saved at least 30% on the product, shipping was cheap and fast, and best of all my husband loves his gift! I have no complaints."

Rating 10/10 5/5
modified review posted May-15-2013

"Great deal for the $$, even cheaper than Woot.com!! Wife loved the beats headphones and the shipping was right on time! I have been to bloomington, IL. Have a brother that lives there..."

Rating 10/10 5/5
modified review posted May-14-2013

"Great deal on quality product. Dr dre ear buds! Sound outstanding!"

Rating 10/10 5/5
modified review posted May-13-2013

"There are many retailers who offer great prices or customer service. But expansys just keeps moving the high every time I do business with them. There is no seller who can ship your order 2 hours after your order. As a buyer you constant update on progress and help is just a phone call away. "

Rating 10/10 5/5
modified review posted May-12-2013

"Received item (e-item) the next business day. Very happy with the order!"

Rating 10/10 5/5
modified review posted May-12-2013

"I was very happy with there customer service and fast shipping even to Alaska. Thank you for your service."

Rating 10/10 5/5
modified review posted May-12-2013

"I ordered parts for my new parrot drone and it could have not gone smoother. I opted for standard shipping and it got here in the same week as I ordered it. Good quality products good quality service. I could not be more pleased."

 
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