Couple of weeks ago I bought a brand new unlocked cell phone from exoticphone.com, I bought one of their latest arrivals – the Sony Ericsson W995, so far I placed about 7 orders with them, I like to order from them because their phones are really good & I have no other choice but to admit that they always give the best price, compare to other websites they give the most reasonable price for unlocked OEM cell phones.  
 
Everything about exoticphone is really good & top class but there’s just one problem, sometimes they are late with their shipping but even then I can’t complain because later on they always make it up to me, they either give me a free car charger or a $5.00 discount.  
 
I told all of my friends, family members & colleagues about exoticphone and most my known people order from them regularly, yesterday a friend of mine, named alex bought a new Nokia N97 from them, I think he will receive the phone tomorrow. He is so excited about it, you guys are not going to believe how much he got it for, can you guess??? He got it only for $725.00, unbelievable, isn’t it? Other people are selling it for over $770.00 and some are selling for over $800.00. I wanted to order one of the N97 for myself as well but its too expensive for me, i can’t afford it at the moment. If anybody out here wants to get a N97 I would definitely recommend that you get it from exoticphone, firstly because of the unbelievable price they are offering and secondly because the N97 which they have not made in Korea, China or Japan, its made in Finland.  
 
OK now about my W995, man I really don't know what to say about it, its such a wonderful phone and for a music lover like this phone is perfect. I read a lot of reviews about the phone before I ordered for it but believe me the performance of the phone went beyond my expectation, I really didn't expect it to be so good. One of the rep's of exotic really helped me a lot to take this decision, he promised me that I'm not going to regret it & believe me when I say, I have no regrets what so ever, I really love the phone.  
 
Im writing this review about exoticphone mainly because of two reasons, firstly because Im really impressed with their service, they always take good care of me and from them I always end up getting what I want, so im one their most satisfied customers. The second reason is - I noticed that some people are writing some odd stuffs about them which is really not true, those guys are totally out of their minds, they have no idea about what they are saying or writing, either they are totally mad or they are just trying to spoil the reputation of exoticphone. Im writing this because I just needed to tell everyone the real story & I want everyone to know the truth.  
 

Here is a detailed look of exoticphone.com’s operation.  
 
Exoticphone.com Customer Support  
 
Customer Support Location: Road# 29, House# 379 (4th floor), Dhaka, Bangladesh  
Total Number of Employees (may vary): 6  
Operations Manager: Neo Anderson (aka Kazi Sakhawat)  
Marketing Manager: Jason Smith (aka Sajib Asharul)  
Senior Sales Representative: Ricky Junior (aka Md. Shariar)  
Senior Sales Representative: Murphy Henry (aka Maruf Mosharraf)  
AVS and Printing Section: Mark Ross (Mostafa Enam Morshed)  
Bangladesh Office Administrator: Hasenur Rahman (aka Sajib)  
 
Exoticphone.com Warehouse  
 
Warehouse Location: 28W 30th St (3rd Floor) New York, NY 10001  
Total Number of Employees (may vary): 3  
 
Mohammad Mohiuddin (aka Din)  
Arif Billah (aka Bill, Tony, etc.) Co- Owner  
Mohammad Jahidullah (aka Jay) Co- Owner  
 
 
This is it!!! A total team of only 9 members who are working in the whole of Exoticphone.com. When customers call at their number 212-561-5358, the call is being forwarded to Bangladesh via the VOIP technology (using 8 x 8 formerly Packet 8 service). Customers who already called and spoke with their customer support representatives, i’m quite sure 70% will agree that they faced communication problems as in the voice breaking up, the call getting disconnected, etc.  
 
Now, can you even imagine how vulnerable the condition of exoticphone.com is? There are customers who places order over phone with them. For that they have to give out their credit card information (in some cases additional information as in driver’s license, copy of credit card, social security number for t-mobile activation plan) to people who are sitting in a small south-asian country (Bangladesh). If the customers only knew (?) to whom and where they are giving out this information to and how risky it is, as it increases the chance of Identity theft, provided if the information, people sitting in Bangladesh use it for a bad purpose. Exoticphone does not take any measure to protect or destroy this sensitive customer information whatsoever.  
 
Now, let’s talk about the kind of business they do. If we use the term “Scammer”, that would probably not be the right term, as they have a store location in NY and is a registered company, but the kind of business they do, they are quite close of being an “Internet Fraud”. Only supplier they have in US is “National Electronics”, other than that most of their cell phones comes from Hong Kong and China. They claim that they sell Brand New, Unlocked, OEM Cell phones (this has to be the biggest joke) when all they do is sell refurbished and second hand products.  
 
They do have some satisfied customers (customers who are extremely lucky to get a refurbished phone in almost brand new condition..lol) but other than that, all negative.  
 
That is it for now. What ever I have mentioned, I don’t know it’s a negative or a positive review; this is what the truth is. Maybe im no one and just writing this negative reviews to hamper exoticphone’s reputation, but Im not the only one, whose been writing all this.

This review was modified by its author, antt, on 6/19/09 2:43 AM.

BEFORE YOU EVEN READ ANY POSTS OF THIS COMPANY CALLED EXOTICPHONE, PLEASE FOR GODS SAKE CLICK ON THIS LINK AND READ ABOUT HOW MANY THOUSANDS OF TIME EXOTICPHONE HAS SCAMMED PEOPLE.  
 
http://www.google.com/#hl=en&q=exoticphone+scam&aq=f&oq=&aqi=g%3Ap2&fp=JJ2lHziMUzc  
 
OR GO TO GOOGLE.COM AND SEARCH FOR exoticphone scam  
 
And your heads will blow after reading googl e results on this company's scams.  
 
 
Yes, I am the Ex-Employee of Exoticphone.com It is funny that the owner of exoticphone simply cannot stop lying and he is already setting up trap for more customers. So you order, and they get your credit card number and then when they get a chance they will either Sell it to a frudstar or they will use your credit card to order something profitable like a laptop which can be easily sell back on the market.  
 
After they still the credit card they will not use the card right away. They will use it within few months so you do not notice the charge.  
 
The minute i said about their lying is because THERE ARE NO FEMALE WORKS AT THEIR COMPANY. The entire company is ran by two asian dudes and there are no female work for this company. If you do not believe me, please call their number and ask if there is any women works there and i am sure you will know your answer.  
 
Believe me, i would'nt be ruining my time and write here. I have millions of things to do in life.  
 
Guys do this. Go to google.com and Type this down on search filed: exoticphone scam  
 
and you will see thousands of scam report on them.  
 
Moderater, kindly click on this link and you will know what i am talking about  
 
http://www.google.com/#hl=en&q=exoticphone+scam&aq=f&oq=&aqi=g%3Ap2&fp=JJ2lHziMUzc  
 

I was actually a referred customer of Exoticphone.com. My friend had bought unlock GSM phones from them before. Their price is the best and service is average, not bad but not the best. They have live customer support and somewhat helpful. I actually dealt with the manager, neo, seems like a nice guy. Anyways, shipping was really fast.

I have bought Nokia N96 16GB from Exoticphone.com. I got one year warranty from Nokia. Normally, when I buy unlocked Nokia phones, they do not have any warranty. I guess I was lucky. anyways, the shipping was pretty fast. Maybe because they are located in same state as me. customer service was pretty good. Would do Christmas shopping again.

I am here today to tell u about the real History of exoticphone com.  
I'm one of the X employee of exoticphone. I have leave this company with a great Pain. Mr. Jahidulllah fire me within 1 day although there was the terms that he must inform me at least 1 month before.  
 
exotic phone sales copy (Chinese) or defective Nokia phones  
 
The owner, Jahidullah, cell-347-952-1013, is an Asian. Age 25, exoticphone customer know him as Jay. And there is a another owner, Arif Billah. He is almost mad. His age is 26. the exoticphone customer know him as Bill.  
 
They sale copy phones (Chinese), Refurbish, defective, scratch phones. Although, customer pay them for Brand new original equipment manufacturer and they tell the customers that they only sale brand new phones. they lie to customers. They do not have warehouse. When the customer order them and pay over credit card they buy from the wholesaler name national phone located in Manhattan, new york.  
 
If u ordered for 10 phones, they shipped u 2 refurbish, 3 defective, 3 copy, and 2 original. more over, they also send wrong color phones. if u ordered for pink they will send u black because black is cheaper than pink color.  
 
they earn money over shipping. they charge extra 20 to 30 dollar for shipping. And they never ship the product timely. Some time they ship ground to make much profit though customer pay them for 2nd day.  
 
There are many incidences of wholesales customers and i am a burning witness. they do not ship wold wide but if any overseas customer call them and want to place the order for his country they accept his order an ask the customer to wear the money ASAP. When they got the money they do no ship the product. There are lots of example in exoticphone history. Last time a German customer lost his $3000 and exoticphone never refund his money. he called them 100 times even cried to refund but they did not. this is one of the horrible history of exoticphone overseas customers.  
 
Some time they change their bank not to refund to the customer money. I think , there are few hundred customers whose refund is still pending in their system.  
 
They have only one web master only who take care the whole web site.  
They use PHP open source oscommerce old version which is insecure for the customer because its easy to Huck the site and take the customers credit card information. If you browse their site u will see that their site is offline. though they r saying a bit for maintenance. they are lair.  
 
They do not pay their employees properly and timely. most of the employees are up set on them. They fire people within 1 day notice. and do not pay their salary at the end of their jobs.  
 
Before you buy from exoticphone com ,please be confirmed that you are in the right place. u can lost your money and your credit card information and it can go in the hand of Hackers.  
 
Please tell your friend not to buy from exoticphone  
 
have a nice day  
X employee of exotic phone

I ordered the Samsung U900 Soul Grey and they said that the order is out of stock. I email them to refund it and they give me the new order update and said that my order has been refund. I never receive the money for another 2 weeks and I email them again to refund my money but no reply. This is getting worse and I ended up called my bank to cancel my transaction and take my money back.  
You probably would have to call them first before making a payment to confirm that they actually have the product.

I bought Sony Ericson W705 on 03/06/09 and decided to cancel the order on 03/07/09 1PM EST through e-mail. The order was still in pending status. After the e-mail, I give them a call and one of the customer service answer the phone. I give him the order number and all I hear was a long silent. Then a hang up. After I try to call them again, all I got was voice mail message. I decided to use one of my friend phone and was able to talk to the customer service. He told me the order has been sent even though I haven't not receive the notification or pass the pending state. I request to talk to the supervisor and his respond was "no one was here." After a long debate, his respond was for me are not to sign the package and the package will return back to the company. They will then refund back the order. I lost $20 for the shipment.  
 
ExoticPhone.com is a scam company from my point of view. DO NOT BUY ANYTHING FROM THEM since their customer service suck.

I bought a silver Sony Ericcson Xperia x1i for $600. At first I'd thought Exotic Phones was a fraudulent company because of the prices. And though users on blogsites had stated they were a scam, I'd took it upon myself to visit their office in person at 20 West 30th street in Manhattan, NY. I couldn't believe it myself! So far, they have the lowest prices from what I've seen online. I'd paid $599 for the Xperia x1i, which is a fairly low price compare to other merchants. I'm looking foward to buying from them again, maybe the Samsung Pixon this time.

This review was modified by its author, jimilli09, on 3/20/09 9:06 AM.

Worst Service ever. Bought a E61i on January 09th and since then, me and my daughter constantly calling them and kept getting hung up without any responses from them. They have no idea where the order is at. First of all, when we call during the early central hours, we get notified to call at a later time, and then when i am at work my daughter calls, she gets information to call earlier, because the customer service left. We have filled a case with the State of New York Office of the Attorney General, Mrs. Penelope Lerner with the case number 2009-985445 and just praying for the best to get our money back. So, buy only if you want to be scammed.

This review was modified by its author, angellove, on 2/15/09 6:25 PM.

Ordered a phone and received a tracking # via email that day. Contacted GSM Intl. 2 days later when UPS tracking info showed that phone never shipped. Called and was told to contact shipping after weekend. Did so and was told that the color ordered was not in stock. Agreed to another color and was told that phone was to be shipped next day service on same tracking #. Checking tracking today delivery is scheduled in 7 days, long after I've left on a trip. Although they are polite, dealing with the folks there is like talking to a wall: it's their way or the highway. I chose the latter and cancelled the order. Will be seeking a credit from PayPal whilst the package sits at the front door. Explained to the last fellow that my UPS driver will just leave it, even though requiring a signature. Suggested that he issue a "will call" so that it gets returned. Hung-up on him when I tired arguing. As stated, it's like talking to a wall!

Received a package from this company, which was purchased by someone on Bainbridge Island WA, who stole, and used, one of our company's credit card #s.  
I called Exoticphone.com (during their listed business hours), and listened to their phone ring around 50 times before I finally hung up.  
So, I visited their website, and noticed a button marked "Call Me Back." (again, during their listed business hours.) I am still waiting for a return call.  
If they process orders using stolen credit cards, they just might be too busy to return legitimate calls.....  

I purchased a wholesale order from them of about 12 phones the total came out to a couple of grand every single phone had some sort of defect to it and then they refused to give me a refund for any of it, if they act like this with wholesale orders i have no idea how they act in retail but please stay far far away. And i know its hard to find a good source for higher end phones in the wholesale market but please keep looking dont even start doing business with these crooks they will send you used and broken phones and leave you holding the bill.

I have visited exoticphone.com's new location at 30 street and got sony ericsson w760. Honestly, very professional and nicely handled business. They do need more people and not charge tax if paid cash. I paid cash they still charged me tax. But definitely it was still worth it. The price by far cheaper than other stores.

ive purchase a white samsung omnia 16GB from exoticphone.com ive had read some of its reviews right after i purchase the device and was not very impressed from what i had read but i did my homework from other websites besides exoticphone and there prices are way better so far my shipment was good got my phone the next day and this was ground shipment so i was very pleased i might consider buying at exoticphone.com in the near future.