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"These folks were great. They had the best price on the windshirt I was looking for, and within less than 24 hours, it was on the way. Fast processing, free shipping, great price, and good communication made for a very pleasant buying experience. I'll certainly purchase from them again. "
"EverestGear is a great merchant. They will work with you on the phone if you have questions about their product and process your orders rapidly. I have placed several orders with them and I have received all of them within 3 days.
"EverestGear.com has excellent customer service, a comprehensive inventory, and often has great deals. Their shipping is the fastest of any online realtor I have ever shopped with. I highly recommend them!"
"I ordered a Patagonia jacket from them because the price was very good. There was some confusion with the way their system processed the on-line order, but that was cleared that up with a couple of emails.
The order was shipped promptly and everything is fine -- including the $$ I saved by ordering from them. "
I ordered a Patagonia women's jacket from Everest Gear's website. I had to call them in disbelief when I saw how cheap the jacket was compared to a previous one I purchased full price from Patagonia online. The difference was $80 in savings! Everest Gear was friendly and responsive on the phone, shipped my jacket immediately, and offered a great tracking service for me during the shipping. My jacket came and it's perfect! I will definitely buy from them again. It is perfect for people looking for REAL brands of outdoor gear for a discount!"
"Great service, exceptional communications and very competitive prices. In addition, they are Canadian friendly. Highly recommended to anyone who wants a reliable online seller."
"I called ahead to verify they had an item in stock and could ship it same day. They confirmed so I put my order in and received it on time as expected. They also had the best price around by far."
"I ordered a chest harness that they listed online and I found through Google shopping. They allowed me to place my order. Two days later they informed me that they did not have the harness but were shipping me the two carabiners I had added to my order to get the free shipping. They told me this only AFTER they had shipped the carabiners. Now the harness when ordered from another location will effectively cost me an additional $20 (the cost of the two carabiners.) Thanks!"
"EverestGear is my favorite site for ALL my winter sports gear. Gear is always priced better than the competition and ships immediately. Best customer service as well. I recommend quite often to all my mountain sports enthusiast friends."
"I placed a order on tuesday on the phone for a fall harness asked them if thay had a store (it was a local for me just under hour drive)and explaned to them I had to have it for work that I would be doing that weekend and I would pick it up on friday thay told me that thay would have it in there store on Bethel rd. receved a shipping confermation saying it was shiped on tuesday called thursday to the store to see if it was in and was told it wouldent be in till friday then I get a call from a guy named George saying it was not going to be in till monday I explaned to him that that I was assured it would be in the store friday he got rude stating that he could not control ups I told him if this was the case then I would cancel the order. Then I called the call center asking to speak to a manger I was told he had left for the eavining so I ask for his name and was told that thay couldent give out his name asked if thay could have the manager call me then I receved a call back from quess who George he was the owner.well I explaned to him that I wanted it canceled and that I was lead to belive that it was in there warhouse just out side of columbus at that time his rudness turned into volgarity then lead into yelling at me I have no ideal what he was even saying he was screaming totaly off the hook.not even close to being professional.I worked in retail before and never seen anything like this before I wouldent care if thay were giving things away I would not ever deal with this company again and unless you like being screamed at I wouldent suggest you deal with them"
This review was modified by mwild78 on March 24 2011 03:50:51 PM
"EverestGear has the best online service I used through the holidays. I ordered a pair of Sorel boots through them - they personally emailed me to let me know they shipped and would be here next day. I needed to exchange sizes and I again got great service as they got me the correct pair next day and then personally emailed me again to let me know they recieved the exchange and credited my account. Fantastic customer service - I have and would recommend them to anyone!"
"These folks were great. They had the best price on the windshirt I was looking for, and within less than 24 hours, it was on the way. Fast processing, free shipping, great price, and good communication made for a very pleasant buying experience. I'll certainly purchase from them again. "