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"SHOp Owners be aware!!!! Etsy was A Horriable experience as a shop owner for me. I have my own website but decided to try etsy out to get more traffic!!! Biggest mistake I ever made! A customer complain and said item was not what they order and sent a discoloration of item. Etsy disregarded my return policy and refunded back the customer. It was bad bussiness. Shop owners be aware that your policy does not matter. "
This review was modified by Urboutique on June 17 2013 06:46:59 AM
"Worst online marketplace ever! Not only are the items ridiculously overpriced but Etsy is run by complete morons. Customer service is non-existent. Sellers need to avoid this site at all costs. There are numerous horror stories out there about people having their shops suspended even after complying with Etsy's Intengrity Team's intrusive requests for sellers to disclose their trade secrets then having their items reproduced. Etsy also rips seller's off with listing fees as they don't refund them even if they suspend a seller's account. Tons of sellers are leaving this site because of Etsy's harassment and also their lapses in privacy such as disclosing sellers' full names on promotional e-mails instead of their shop name. It won't be long before Etsy is shut down for their shady business practices. Forcing out the people that keep Etsy up and running is a sure way of ensuring that this site will never be a successful marketplace."
This review was modified by TamraEmerson on May 03 2013 12:24:58 PM
"I was searching for custom letterpress stationery for use at my company and a web search led me to an Etsy shop, from there I was able to choose from literally hundreds of Etsy shops to find a vendor with a great rating who would create exactly what I needed and we communicated via the in-site tool to negotiate a volume discount as I was purchasing several hundred cards. It was a great experience."
"purchased 2 iphone docs from Nathan Pennington at n8r76 on Etsy and got ripped off. The ad said that they could be used for an iPhone but the phones will not stand up in them! They fall over! I contacted Nathan Pennington at n8r76 numerous times and he either ignored my requests to return the docs or he gave me a rude and unacceptable response. His Customer Service skills ...lack!!!! I will never purchase from him or this site again."
"Unfortunatly my order never arrived and with a long delivery period coupled with a long dispute process, the 45 days protection on my Paypal account expired so I was left without the product or money and without any further help from Etsy. The dispute process is a way of protecting Etsy but not the consumer and you're left feeling abandoned."
"I'm sure there are wonderful honest sellers on ETSY. My seller was NOT! I never received my item, and exercised so much patience that too much time had passed for PAYPAL to help me. ETSY itself seems more geared toward seller protection, They were of no help to me at all. The seller was even allowed to cancel my transaction (after I had already received a supposed shipment confirmation). This resulted in me not being able to leave feedback as well!"
"Etsy is a great place to find original, hand-made items. I've bought many items ranging from jewelry to pottery to custom-made wooden mail organizers. There might be some junk on there, but I wouldn't compare it to Ebay at all. The items are all individually priced, not auctions. Many sellers will custom-make items for you if you contact them. Even though it isn't allowed, I've asked my favorite sellers to donate items to our school's auction and probably 50% did . Unique, creative and generous. That's the type of business I like to support."
"I heard about this store on twitter. One of my twitter friends was saying she sells hand made items and sells them on etsy. So I checked it out and ended up buying one of her items. That was a few years back though. However I still go to the site ever so often to see what else is there. The items seem to change every day. Which can be a bad thing but also a good thing. It does feel a bit like ebay but with more hand made items.
I have noticed lately that some of the new things showing up are not handmade or vintage. So I guess it is becoming more and more like ebay. Which is a bad thing. My twitter friend actually no longer sells on there due to the recent changes. Any way to get to my recent order. I ordered a hand made mailbox from etsy and it was actually hand made and even custom. I was sent progress pictures and every thing. The seller did a great job and I love my new mailbox. The order went great. "
"Etsy has been making too many unnecessary changes lately and doing things such as eBay has done and now the sellers are confused and upset and leaving. The Etsy moderation team in the forums is horrible. Personal information revealed and not removed upon request. The place is so full of overseas mass produced items claiming to be hand crafted. Etsy allows them to remain. Etsy is not a true handcrafted place anymore. "
"For those that haven't a clue about Etsy, it's a venue much like ebay, but one primarily for vintage and "handmade" goods (most of the time).
In two words: total niche.
They're skewed towards arts and crafts, so there will be gobs of stuff one might encounter at flea markets, home and garden shows, garage sales, or randomass bazaars. At worst, you'll be wading through a lot of gross-looking curios or the most commonplace items made from Michael's top-of-the-line, DIY fodder, and at best, there will be interesting artwork (useable or not) and the odd, non-handmade line that would be near impossible to unearth most elsewhere. The variety of subcategories can be enormous. Sometimes you can find extremely high quality practical goods, but why someone would choose to remain with Etsy alone (at that point) is beyond me since they'd easily fetch greater prices on auction-based sites.
Nevertheless, Etsy showed up on my radar several years ago when some disgruntled artists moved from larger, more impersonal channels in hopes to increasing sales, visibility, et cetera. In a sense, they are the nice hippie alternative for casual sellers.
Although it's clear that pricing is fairly inconsistent, the sales/seller setup is unknown to me as I only browse and buy. There have been no returns or problems on my end thus far, but I appreciate the Paypal option--and recommend it for any and all transactions. (The user interface may be innocuous, transparent... but you may think differently once there's closer inspection of objects on display.)
The only real use I have for them is as an alternative search "database"; one never knows what serendipitous results will crop up with the most random entries, so it's a viable source that shouldn't be overlooked. And in the case where a line of goods appeals to you, bookmark the seller ASAP because you may never find it again through their indiscriminate site search.
This post will be updated if there's a substantial purchase in the future.
"I have purchased from Etsy numerous times and I haven't gotten a bad item yet. They are reasonably-priced and unique, since it's all supposed to be handmade (although some people seem to get around this). Most sellers are also very kind, especially the ones who made ornaments for my husband's first Christmas in America and the one I worked with for my bridal garters. I absolutely love buying earrings and bath products from them."
"SHOp Owners be aware!!!! Etsy was A Horriable experience as a shop owner for me. I have my own website but decided to try etsy out to get more traffic!!! Biggest mistake I ever made! A customer complain and said item was not what they order and sent a discoloration of item. Etsy disregarded my return policy and refunded back the customer. It was bad bussiness. Shop owners be aware that your policy does not matter. "