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Stores > Esalon.com
  • Esalon.com

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    • ADDRESS
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    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • option not available Review Guard
    • option not available Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Esalon.com by clicking a star below.
Rating 2/10
1/5
2013-01-21

"Esalon is a virtual hair coloring salon. They claim to custom mix your color after you answer a questionnaire. When they determine your hair color they then give you about 10-12 color options that are lighter and darker than your natural shade. It is 19.95. The problem with this company is that their products are way worse for your hair than box color or salon color and my experience with them is an absolute nightmare! I have waist length hair that is naturally a light brown and they told me it was perfectly fine to lighten it to a medium blonde. It turned red/gold and they sent me two more colors that all turned red! My hair is now breaking off and my stylist said it was in worse shape than when I used to bleach it. Terrible service, terrible customer service, horrible product!"



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