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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1442 Dresden Drive Northeast, #255
    • Contact: info@ermitagejewelers.com
    • Phone: 404-812-3435
    • Customer Support: 404-812-3435
    • Business Hours: Monday - Saturday 10 AM - 5 PM
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.81/10 7.81/10
    Chance of future purchase: Rating 9.06/10 9.06/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

113 Customer Reviews

Rating 10/10
5/5
modified review posted

"The whole purchase was smooth and hassle free. I would want the return/exchange policy to be more liberal but that is but a minor gripe. The watch that I purchased was as described on the site. Overall very pleased."


Rating 10/10
5/5
modified review posted

"I am 100% satisfied with the purchase and your company. The watch is beautiful and will be treasured for years to come. In addition the service was exceptionally great.

Regards
Paul Gray
"


Rating 10/10
5/5
modified review posted

"Good quick service would buy from again"


Rating 10/10
5/5
modified review posted

"I was looking for a vintage Rolex on line & discovered Ermitage. Upon finding the watch I wanted, I was helped by Liz with my purchase, who was very knowledgable and helpful! Upon receiving the watch, it was inspected by my jeweler. I was very satisfied to learn that it was not only in excellent condition, but had been recently cleaned & serviced! I would highly recommend Ermitage, and would not hesitate to do business with them again!"


Rating 10/10
5/5
modified review posted

"very friendly and quick delivery. "


Rating 10/10
5/5
modified review posted

"I want to say a big THANK YOU and go on record about the exemplary service from Ermitage Jewelers in Atlanta. I was shopping on-line for a Rolex Watch for my wife for Christmas. After doing a lot of research, I called Ermitage and spoke with Liz. She indicated the watch was still in stock, so I wired the money and received the watch the very next day! It was everything promised and more! Upon examining the watch, I realized the bracelet might be a bit small, so I called again and this time spoke with Veronika about getting a couple of links to enlarge the bracelet. Two links were sent out two-day FedEx, which I received at no charge! I highly recommend Ermitage Jewelers, as their customer service and attention to detail to a first-time customer far and away exceed that of many companies, not just jewelers, I have dealt with. Tom Walters Myrtle Beach, SC"


Rating 10/10
5/5
modified review posted

"I called several times with questions and they were always very friendly and helpful."


Rating 10/10
5/5
modified review posted

"I was very pleased with my purchase and the speed at which we received the item. The watch was even better when it arrived than I had anticipated. In addition, they were responsive to emails, even those sent on the weekend."


Rating 10/10
5/5
modified review posted

"The order arrived quickly and in great condition. The item was a used watch but it looked just like new. Very happy with purchase and hope to buy from again."


Rating 10/10
5/5
modified review posted

"Excellent, timely and knowledgeable service "


Rating 8/10
4/5
modified review posted

"Great price relative to the whole. Received watch as stated, in like new condition. Very fast shipping. Thanks Wayne"


Rating 10/10
5/5
modified review posted

"I was really scared about buying a used watch on line. But the watch was everything they promised and in mint condition. I would buy from them again. "


Rating 10/10
5/5
modified review posted

"Great service and a great price for an excellent watch. I could not be happier with my choice of companies and product.
Thanks again, I will be doing more business with you in the future.
"


Rating 10/10
5/5
modified review posted

"This was a seamless transaction. My questions were answered quickly and the product arrived in excellent condition, exactly as was portrayed on the website. I had the Rolex authenticated by my local Rolex dealer who was very impressed with the quality of this beautiful timepiece. I can't say enough how great it is to work with Ermitage Jewelers and I will certainly buy from them again in the future. "


Rating 10/10
5/5
modified review posted

"I went looking for a Rolex watch for my wife. After many hours, looking locally and online, it was easy for me Ermitage Jewelers offered me the best, including selection, price and I had read the rave reviews. I was not disappointed. After I decided my choice, I called and had Veronika on the phone, pleasant, helpful and very knowledgeable. From there, a few emails on Thursday and this am (Monday) the Rolex arrived, safe and even more impressive when i seen it! I am sure this going to be well received. I highly recommend Ermitage for your jewelry needs. Top notch!"


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Ermitage Jewelers is a merchant member
Ermitage Jewelers participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,909 merchant members.