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entirelypets.com

Pets

 

All Customer Reviews (115)

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Rating 10/10 5/5
modified review posted Sep-22-2006

"I love EntirelyPets. I order all my prescription items from them, plus other supplies. They contact my vet, ship promptly and have the most reasonable prices.

I am so shocked to see bad reviews of this vendor. I have been using them for a year without any problems."

modified review This review was modified by jbynum on September 29 2006 09:26:00 AM
Rating 10/10 5/5
modified review posted Dec-25-2007

"I ordered dog shampoo from Entirely Pets and received it fast with no problems. The packaging was fine, the price was great, and the shipping was cheap. "

Rating 10/10 5/5
modified review posted Sep-05-2008

"I have used Entirely Pets to order Azodyl for my cat who has chronic renal failure. This is a biological product that has to be kept cool, so it must be shipped via overnight shipping with a cold pack.

On Thursday, August 28, I ordered an Azodyl three pack refill via overnight shipping. FedEx somehow screwed this up and failed to deliver the package on Friday, August 29. Due to Monday being Labor day, FedEx didn't deliver the package until Tuesday, September 2, putting the total time the package had been in transit to six days... too long to keep product integrity.

I called Entirely Pets on Tuesday August 2 and explained the problem. They sent me another Azodyl three pack refill via overnight shipping free of charge, and set up a call tag to return the compromised product.

A true class act, excellent customer service due to a problem with the shipper (not even their fault). I will definitely use this vendor for future purchases. Highly recommended."

Rating 10/10 5/5
modified review posted Oct-04-2008

"Good service and decent prices. I order Cosequin from them on a regular basis, and have ordered some dog toys as well. Shipping is always fast. I made a return once and it was handled without any problems. "

Rating 10/10 5/5
modified review posted Mar-05-2009

"I recently purchased a supply of frontline plus for my dog from Entirelypets.com and was very satisfied. Not only was it much less than the local stores, but I also received free shipping and received the project within just a couple days. I would definitley recommend this company."

Rating 10/10 5/5
modified review posted Mar-11-2009

"I had a prescription purchase for a generic equivalent of a product. Then I had to change my order after purchase to the regular version. Entirely Pets not only had the AMAZING price, their customer service was great. When I sent emails I got replies within hours the same day. They also kept me in the loop and sent confirmation of the order, confirmation of the prescription being sent to my vet, and confirmation of shipping w/tracking info. VERY helpful...I would recommend them based off my experience"

Rating 10/10 5/5
modified review posted Apr-06-2009

"Very satisfied! I ordered 6 Months Heartgard PLUS Brown and 6 MONTH Frontline PLUS Purple for my dog on March 29th. On 3/31/09 I received a message from EntirelyPets.com that my vet would not confirm our prescription over the phone/fax. I faxed our prescriptions on 4/02/09, got a confirmation that the order was shipped next day and I received the order on 4/04/09. Very fast! All of their products are guaranteed U.S. EPA/FDA approved and cheaper then at vet.
"

Rating 10/10 5/5
modified review posted Apr-17-2009

"These guys are great!
I placed the order for Sentinel on Friday, they contacted my Vet on Tuesday, shipped on Tuesday/Wednesday and I got the meds on Thursday!
And saved about 1/3 of the store price!
Couldn't ask for more."

modified review This review was modified by biskitsfamily on April 17 2009 06:50:45 PM
Rating 10/10 5/5
modified review posted May-14-2009

"Wow, it was startling reading all the previous reviews. If I had not used this company for at least 5 years, I probably wouldn't order from them; however, I have used EntirelyPets and have never - not once - had a problem with them. I find what I need/want inexpensively, receive exactly what I order and receive it quickly. They have been so reliable that I no longer try to search for a cheaper online source. I have not; however, order prescription meds nor have I had to return anything. I just now received joint suppliments for my dog on sale and in 2 days with free shipping. Can't get any better than that!"

Rating 10/10 5/5
modified review posted Jul-10-2009

"Firts order with them, and it went very smoothly. They had the best price on the meds my pet needs (both prescription and non-), and a small coupon code helped me recover the shipping cost. I did have to get the precription myself from the vet and email it to EP. It may be common practice for them to try the vet once and then tell you they can't reach them if the prescription isn't sent immediately. Easy to go through to save about $100 for a 6-month order. Everything shipped promptly and well, with appropriate expiration dates. Have recommended them to a friend."

modified review This review was modified by sbbrogan on July 10 2009 03:33:04 PM
 
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