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  • Entirely Pets Entirely Pets Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 34501 Seventh Street, Union City, CA 94587
    • Contact: Sevice@Entirelypets.com
    • Phone: 1-800-889-8967
    • Customer Support: 1-800-889-8967
    • Business Hours: 8AM to 8:30PM CST Mon-Fri10AM to 6:30PM CST Sat10AM to 5:00PM CST Sun
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.75/10 6.75/10
    Chance of future purchase: Rating 5.68/10 5.68/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 6.07/10 6.07/10
    Return/Replacement policy: Rating 1.67/10 1.67/10
No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-16

Supplement support

"I was so glad to find the Cranberry supplement! My little dog deals with UTI's and I'm hopeful this will stop the problem in it's tracks."

This review was modified by annectoo on January 18 2017 07:15:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-15

Dependable

"Always get exactly what I order and on time. ☺"

This review was modified by lkrn13 on January 17 2017 05:30:02 AM

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Verified Customer
Rating 10/10
5/5
2017-01-14

Everything is awesome!

"I order whatever I need and it gets shipped out quickly. The prices are competitive and shipping is very reasonable. "

This review was modified by maymay83 on January 17 2017 12:03:25 AM

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Verified Customer
Rating 10/10
5/5
2017-01-14

"The prices are great, they have a large selection of products and they ship quickly!"

This review was modified by badbelle on January 17 2017 12:03:22 AM

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Verified Customer
Rating 10/10
5/5
2017-01-14

Makes our tails wag!!

"They have great prices and great products. We are always happy with our orders. "

This review was modified by pampam2977 on January 17 2017 12:03:17 AM

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Verified Customer
Rating 10/10
5/5
2017-01-13

long wait

"It has been taking very long to get Chickles and Duckles I have had to wait a couple of weeks or more for them"

This review was modified by donnadee752 on January 17 2017 12:02:33 AM

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Verified Customer
Rating 10/10
5/5
2017-01-13

Dogs like it!

"Believe it's working to help dogs with mobility issues....."

This review was modified by Shiraguadalupe on January 17 2017 12:02:22 AM

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Verified Customer
Rating 10/10
5/5
2017-01-13

Yum! Yum!

"Bought Duckles treat for my dose and the just love-em.
Great Service! I would highly recommend to all Shoppers, and Great Value.......
"

This review was modified by twowolves1950 on January 17 2017 12:02:05 AM

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Verified Customer
Rating 10/10
5/5
2017-01-13

Good job

"Great prices
Fast delivery
"

This review was modified by 1sturgeswheeler on January 17 2017 12:01:54 AM

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Verified Customer
Rating 10/10
5/5
2017-01-12

happy

"Order was timely and correct."

This review was modified by jdtorrent on January 17 2017 12:00:55 AM

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Verified Customer
Rating 10/10
5/5
2017-01-12

stuff

"All the stuff is great used it before"

This review was modified by barbara_finger on January 17 2017 12:00:40 AM

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Verified Customer
Rating 10/10
5/5
2017-01-12

Very Satisfied

"Entirely Pets gives fast, accurate service and I like dealing with them!"

This review was modified by midboe4pc on January 17 2017 12:00:32 AM

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Verified Customer
Rating 10/10
5/5
2017-01-12

Great experience

"Order was shipped promptly and this site had the best price on my product "

This review was modified by jwireman515 on January 17 2017 12:00:23 AM

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Verified Customer
Rating 8/10
4/5
2017-01-11

Entirely Pets Does Not Always Deliver Entirely

"Overall, Entirely Pets is a good pet web site, but my recent experiences with backorders leaves me dissatisfied. First, the web site shows the item as available, but it is not. Further, the entire order is held up unless you contact them specifically to ship. Finally, there is never any estimated date the backordered item will be available.

Honestly, if a seller allows you to order a product, it should be available. I also find the entire process confusing with charges. Often, shipping charges and promo codes are affected. As a customer I should not be penalized for a seller's error.
"

This review was modified by dleveron on January 13 2017 06:45:03 PM

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Verified Customer
Rating 2/10
1/5
2017-01-11

no product

"I have not received my order."

This review was modified by madjgo1a on January 13 2017 08:30:02 AM
Rep reply posted Jan-11-2017

A rep from Entirely Pets, EntirelyPets, has responded

“Hello madjgo1a,

We apologize for any inconvenience with your order. We are investigating what happened with the initial shipment. In the meantime, we are reshipping out a new package today. Also, we have issued you an additional 15% discount due to this issue.

Please let us know if you need any other assistance.

Thanks,
Customer Care”


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