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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1000 Westinghouse Dr suite 1
    • Contact: support@onlinestores.com
    • Phone: n/a
    • Customer Support: 1-877-734-2458
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.46/10 6.46/10
    Chance of future purchase: Rating 6.88/10 6.88/10
    Shipping & packaging: Rating 7.08/10 7.08/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

2,839 Customer Reviews

Rating 8/10
4/5
modified review posted

"Part of my order had to be refunded because they didn't have it."


Rating 10/10
5/5
modified review posted

"I have ordered from the English Tea Store many times and my order or high quality teas has always been delivered promptly and correctly. "


Rating 10/10
5/5
modified review posted

"I was happy to receive all of my items in a timely manner."


Rating 10/10
5/5
modified review posted

"They provided fast reliable service."


Rating 10/10
5/5
modified review posted

"Very pleased with service and the teas. I found that the blends were perfectly done and now my tea palate has been expanded. Hope to reorder soon! "


Rating 10/10
5/5
modified review posted

"great online experience for a superb product!"


Rating 10/10
5/5
modified review posted

"English Tea Store always makes quick and accurate shipments, and it offers high-quality merchandise. Make it five-and-a-half stars!"


Rating 10/10
5/5
modified review posted

"Very smooth, pleasant shopping experience. The rose petal tea is absolutely delightful - our favorite! We will come back!"


Rating 2/10
1/5
modified review posted

"English tea store cancel the order never notified me about the cancelation. I found out by calling them. "


Rating 10/10
5/5
modified review posted

"I loved the prices of products and delivery of my
first order was fast. Very impressed. Will order
again from the English Tea Store.
"


Rating 10/10
5/5
modified review posted

"After I placed an order, I read horrific reviews about this online store. However, my order was delivered within 1-2 business days and I received the entire order in one parcel, although some of the products were going to be shipped sometime later according to their website. One of my purchases was a Wedgewood creamer and sugarbowl set which was an amazing bargain. I paid only $20 as opposed to $50 or more at other retail stores. Customer service was good except a long wait. Overall I'm positively surprised with the whole experience."


Rating 10/10
5/5
modified review posted

"Love shopping at The English Tea Store!!!!"


Rating 8/10
4/5
modified review posted

"I LOVED the products and the FREE shipping. One thing they could improve on is letting the customer know that the products are back ordered before checking out. I had to cancel one order since the items were for a gift and they would not arrive until after the date needed. Just a suggestion!"


Rating 10/10
5/5
modified review posted

"they packed the goods really well ."


Rating 10/10
5/5
modified review posted

"Delivery was on-time and arrived safely because the items were packed very well."


English Tea Store is a Merchant Member! Learn more

English Tea Store is a merchant member
English Tea Store participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,906 merchant members.