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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 1000 Westinghouse Dr suite 1
    • Contact: support@onlinestores.com
    • Phone: n/a
    • Customer Support: 1-877-734-2458
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

2,717 Customer Reviews

Rating 10/10
5/5
modified review posted

"My items came quickly and everything was exactly as listed. Great company and I will order from English Tea Store again-soon. "


Rating 2/10
1/5
modified review posted

"No delivery yet, please advise!"


Rating 10/10
5/5
modified review posted

"I received my package within 5 days and was pleasantly surprised how large the 16 oz loose leaf tea packs are for the price!"


Rating 10/10
5/5
modified review posted

"I am extremely happy with the English Tea Store. They have always delivered on-time and great customer service - when an item isn't available they will substitute something of similar appeal/value."


Rating 4/10
2/5
modified review posted

"I received everything I wanted but was disappointed when I found out that two of the chocolate bars I had ordered had expired. It was worse because I saw this after eating them."


Rating 10/10
5/5
modified review posted

"Great product, quick shipping!"


Rating 10/10
5/5
modified review posted

"The site is easy to navigate and placing an order can be done in a snap."


Rating 10/10
5/5
modified review posted

"I have been a customer of English Tea Store for years, they always offer the best tea available. The customer service is first rate and I always receive my order fast and in great condition."


Rating 10/10
5/5
modified review posted

"Excellent job by all ! Will be sure to revisit your store !
"


Rating 10/10
5/5
modified review posted

"After customer service completed sending the order (the warehouse had forgotten to ship the teapot!) all was great. Definitely will peruse their stock in the future and order again."


Rating 10/10
5/5
modified review posted

"You delivered an excellent product in an expedient manner at a great price. Who could ask for more?"


Rating 2/10
1/5
modified review posted

"I placed a small initial order for a steel tea leaf strainer. I received an unauthorized substitute item. The quality was wretched. I received authorization for a return. But, they refused to reimburse my shipping because the order was so small. They advertise as two ladies. Call the customer service line and some guy with an attitude answers. I EVENTUALLY received a refund for the item. They were disinterested in giving a store credit OR my continued patronage. I lost time and $5.00 ETS lost a customer, no, 14 because I told that many people who share my passion for tea drinking."


Rating 8/10
4/5
modified review posted

"The order came in very quickly and I was happy with it. The set was a little smaller than I expected and the design on the items was a little less crisp than I expected, but, nevertheless, it is a beautiful little set and I like it."


Rating 10/10
5/5
modified review posted

"Very prompt delivery, seriously good prices on import products that aren't easy to find this side of the pond!"


Rating 10/10
5/5
modified review posted

"I have no comment. Thank you


"


English Tea Store is a Merchant Member! Learn more

English Tea Store is a merchant member
English Tea Store participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,860 merchant members.