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englishteastore.com/

Food & Gourmet

Rating 9.09/10 1,027 reviews
(1,470 lifetime reviews)

9.09/100 (6-month rating)
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English Tea Store is a merchant member
English Tea Store participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,943 merchant members.
 
 

All Customer Reviews (1,470)

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Rating 10/10 5/5
modified review posted May-23-2012

"Yes they delivered. My Mom loved it."

Rating 10/10 5/5
modified review posted May-23-2012

"excellent experience. loose leaf teas vacuum packed, arrive US Mail in six days. Earl Grey with Lavendar great aroma. The organic China Gunpowder green tea is a heavy energizer without cream and a wonderful tasting tea, hot or cold, with cream. Prices at English Tea Store are noticeably less than other venders and the selection is better. A 90 year-old Tibetan herbalist in Taos, N. Mexico told me he had drank china gunpowder most of his life, that it was the highest anti-oxidant tea and a potent stimulant. I've been drinking it 25 years now and agree. The tea is getting difficult to find in bulk. Teavanna no longer carries it (except with mint), nor does Whole Foods. English Tea Store has China Gunpowder in three or four different types. "

Rating 8/10 4/5
modified review posted May-23-2012

"I was satisfied with the items and the quality of the products, but a bit disappointed when receiving order, due to the fact that my order was not complete and had to phone back several times to seek assistance. 1 of the 3 times was not productive, but the other 2 calls were very helpful. The English Tea Store has excellent product and wonderful customer service. It just takes a bit of time to receive a complete order in full."

modified review posted May-24-2012

online-dg, English Tea Store rep has responded

“Thank you for your recent order with us. I do apologize that you have such a hard time receiving a complete order. We have been waiting on a new shipment of the 1oz Clotted Cream to come back into stock. We have since received it back in stock and your order is processing for shipping. We would like to speak to you regarding your order. If you could please call customer service toll free at 877-734-2458, we would greatly appreciate it.”

Rating 10/10 5/5
modified review posted May-22-2012

"I love English Tea Store so much I wish I could marry it."

Rating 10/10 5/5
modified review posted May-22-2012

"Your comment system sucks...product and service is good!"

modified review posted May-22-2012

online-dg, English Tea Store rep has responded

“Thank you for your recent order with us. I do apologize that you have had so much trouble posting your review from your order. I am glad to see that you are satisfied with your service from the English Tea Store and are looking forward to your next order with us.”

Rating 10/10 5/5
modified review posted May-21-2012

"Thorough and prompt customer service and communications; very high quality products. English Tea Store serves as the paradigm for on-line retailing. I'm a regular customer and will continue to come back."

Rating 8/10 4/5
modified review posted May-20-2012

"The tea is not the best out there, but for the price is quite good. The teapot with infuser is great; good quality and great price. Shipping was fast. I will almost certainly order from them again."

modified review posted May-21-2012

online-dg, English Tea Store rep has responded

“Thank you for your recent order with us. We are very pleased to hear that you are happy with your order. We do offer a wide variety of tea's so if there is a different tea that you would like to try, please do let us know. We want to make sure that you are completely satisfied with your order. Please call customer service toll free at 877-734-2458, as we are looking forward to speaking to you.”

Rating 10/10 5/5
modified review posted May-20-2012

"very good service , quick delivery and good product"

Rating 10/10 5/5
modified review posted May-19-2012

"Everything went very well. I have no complaints."

Rating 10/10 5/5
modified review posted May-19-2012

"I am always pleased when I order from English Tea Store. I use the reviews to help me decide what to order and have never been disappointed."

 
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