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RatingsRating
Store InformationStore Info
Full Rating Profile
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    • Address: 1000 Westinghouse Dr suite 1
    • Contact: support@onlinestores.com
    • Phone: n/a
    • Customer Support: 1-877-734-2458
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.83/10 5.83/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 3.33/10 3.33/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

2,726 Customer Reviews

Rating 10/10
5/5
modified review posted

"It's so nice to be able to get my English and Irish teas without searching everywhere. They have all the brands I love shipped right to my door. Everything is just as I ordered. Thanks"


Rating 10/10
5/5
modified review posted

"I will be ordering from English Tea Store again."


Rating 10/10
5/5
modified review posted

"It was so easy to order online. Received excellent customer service when a minor problem developed. Delivery when expected (on time). Products were as stated.... Absolutely perfect!!"


Rating 10/10
5/5
modified review posted

"They have lady grey (my favorite tea) cheaper than my local walmart. I also bought a couple of pieces of Vanderbilt porcelain and a tea warmer from them, and both arrived in perfect condition within a couple of weeks. "


Rating 2/10
1/5
modified review posted

"I ordered six jars of Vegemite from English Tea Store and two of the six were broken when delivered. There was almost no packing material in the box and the jars were banging around together. Not good for glass jars. Also, when I ordered the Vegemite, the store showed that they were in stock. A few days later I received notice that they were back ordered."


Rating 10/10
5/5
modified review posted

"I loved the teapot. It is pretty and It keeps my tea nice and warm. "


Rating 10/10
5/5
modified review posted

"Excellent service, excellent teas, plus great value. Can't beat the combination."


Rating 10/10
5/5
modified review posted

"The products I ordered arrived as described and well packed and the shipping was very fast. I will be ordering again"


Rating 10/10
5/5
modified review posted

"I have been buying my tea through English tea Store for a couple of years and have always been very satisfied with the quality and the prompt delivery."


Rating 10/10
5/5
modified review posted

"My items came quickly and everything was exactly as listed. Great company and I will order from English Tea Store again-soon. "


Rating 2/10
1/5
modified review posted

"No delivery yet, please advise!"


Rating 10/10
5/5
modified review posted

"I received my package within 5 days and was pleasantly surprised how large the 16 oz loose leaf tea packs are for the price!"


Rating 10/10
5/5
modified review posted

"I am extremely happy with the English Tea Store. They have always delivered on-time and great customer service - when an item isn't available they will substitute something of similar appeal/value."


Rating 4/10
2/5
modified review posted

"I received everything I wanted but was disappointed when I found out that two of the chocolate bars I had ordered had expired. It was worse because I saw this after eating them."


Rating 10/10
5/5
modified review posted

"Great product, quick shipping!"


English Tea Store is a Merchant Member! Learn more

English Tea Store is a merchant member
English Tea Store participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,916 merchant members.