64 reviews
posted Jun-27-2012
reply posted Jun-28-2012 “I tried to explain to the customer that he was reading the category title and not the part description.
He even admits in his post that it looked like a really good deal. The inner tube that he ordered does not come with the rim strips and no other supplier sells the rim strips with the inner tube especially for the price he paid.
As far as the delivery time goes the inner tube had to be ordered from our warehouse and we shipped his order as soon as it was available to us.
I am sorry that he had a bad experience, it surely was not our intent. We cannot just give him $30.00 of parts for a $10.00 order.”
posted May-24-2012
reply posted May-29-2012 “The customer ordered the wrong keys. We refunded his money for the keys but not for the shipping charges. It was not our mistake he received the wrong ones.”
"I thought it took too long to ship"