We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.


»
 
englishparts.com

Automotive

Rating 6.36/10 11 reviews
(49 lifetime reviews)

6.36/100 (6-month rating)
Facebook share
EnglishParts.com is a merchant member
EnglishParts.com participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,943 merchant members.
 
 

All Customer Reviews (49)

sort by date, rating, likes

Rating 10/10 5/5
modified review posted May-21-2012

"Fast helpful service !!!!!!!"

Rating 2/10 1/5
modified review posted May-19-2012

"Hi, I found this company to be very rude,they had awful telephone manors,whilst having a telephone conversation with the director!"

Rating 10/10 5/5
modified review posted May-02-2012

"Smooth transaction. Everything went well. "

Rating 10/10 5/5
modified review posted Apr-08-2012

"Great!!! Phone contact with a gentleman named Greg was outstanding and he provided excellent service!!"

Rating 10/10 5/5
modified review posted Mar-26-2012

"Thanks, you had just what I needed!"

Rating 10/10 5/5
modified review posted Feb-17-2012

"I ordered two (2) battery boxes for a 1972 MGB after checking other parts sites. English Parts seemed to offer the best combination of price and quality service. I can now confirm that it does. The battery boxes were precisely as described on the website, the company kept me well informed regarding my order status, and the boxes arrived in a timely fashion. I will be doing future business with English Parts."

Rating 10/10 5/5
modified review posted Feb-14-2012

"They were the only ones who had the part I needed, and I have been lookinf for it for two years. I was tickled pink."

Rating 10/10 5/5
modified review posted Feb-09-2012

"Ordered parts for my BJ8 - delivery was quick, and the parts were exactly as-described online."

modified review posted Feb-09-2012
englishparts's Avatar
englishparts, EnglishParts.com rep has responded

“Thanks for the good review. We try and have the best customer service in the industry. We are always here to help if you should need us again in the future.

Greg”

Rating 2/10 1/5
modified review posted Jan-10-2012

"I had a bad experience like so many others. Credit card was charged immediately, but nothing shipped. My calls to his answering machine were ignored, as well as inquiries to e-mail. Pathetic business model. I had my credit card company reverse the charges when I got no response after 4 weeks."

modified review posted Feb-02-2012
englishparts's Avatar
englishparts, EnglishParts.com rep has responded

“As of January 10th 2012. Englishparts.com is now being operated by Engel Imports. This means when you place an order on this web site or call the toll free number you will be dealing with a real bricks & mortar company. We are a direct importer of British car parts and have been in business for over 30 years.

We are based in Kalamazoo Michigan and have a team of over 30 people behind every order we send out, including one of the most experienced sales teams in the industry.

All of the feedback posted for orders placed before 1/10/12 was not handled by our company.

All feedback posted placed since 1/11/12 will reflect the business practices of our company.

Greg
800-581-3033”

Rating 2/10 1/5
modified review posted Dec-15-2011

"Order was placed 12/04/2011
This sites suck's I would rate it min.5 stars.

I canceled the order after 13 days after not hearing anything about my order and placed it with aother company.

I did receive a check from METRO TOYOTA dated 01/23/12 for the full amount that was charged to my visa account.
Thank you.


"

modified review posted Feb-02-2012
englishparts's Avatar
englishparts, EnglishParts.com rep has responded

“As of January 10th 2012. Englishparts.com is now being operated by Engel Imports. This means when you place an order on this web site or call the toll free number you will be dealing with a real bricks & mortar company. We are a direct importer of British car parts and have been in business for over 30 years.

We are based in Kalamazoo Michigan and have a team of over 30 people behind every order we send out, including one of the most experienced sales teams in the industry.

All of the feedback posted for orders placed before 1/10/12 was not handled by our company.

All feedback posted placed since 1/11/12 will reflect the business practices of our company.

Greg
800-581-3033”

 
wall street journal logo