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| EndPCNoise.com Customer Reviews |
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Reviews 1 - 15 of 53
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10/31/09 9:57 AM
I recently placed a small order with EndPCNoise for three fans. Due to an error (probably mine), the emailed invoice indicated the shipping costs would be in excess of $50 for overnight delivery, well exceeding the cost of the relatively inexpensive fans. Since I had not done business with EndPCNoise previously, and did not check resellersrarting.com like I usually do, I was very concerned I was going to eat the huge shipping expense. As it turned out, Luke handled this problem quickly and professionally. It became a non-event. I also appreciate Luke's patience with my level of concern. This company is definitely customer service oriented which is every bit as important as the quality of the product they sell.
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10/30/09 1:30 PM
I have purchased two computers from this vendor over the past three years, and I have been extremely pleased with the build quality, amazingly quiet operation, and customer service I have received. I will probably never buy another desktop PC from anyone else.
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8/12/09 2:07 PM
Knowledgeable, unbiased, helpful - what more can one ask for? These guys are for real - they know "Quiet" and that was what I needed!
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7/14/09 8:25 PM
I ordered 3 ea 120 mm Antec Tricool fans for my new Antec P-182 PC case. One fan had one blade broken during installation. Extremely competitive price. Usually thid fan sells for over 2.5X this price. I ordered 3 ea for convenience. After approx. 1 day order was shipped and arrived with US the next day. Excellent packing. Attn. WA State residents. Highly recommended.
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7/2/09 8:00 PM
I enjoyed doing business with EndPCNoise.com! I was looking for a white pc case, something which happens to be very difficult to find. (Especially really nice ones like the NeXus Clodius I ordered - very pretty case.) I spoke w/ a representative named Luke who was confident and advised me of everything I would need to know before making my purchase. He fielded all questions I could think of w/ courtesy and a great level of professionalism. Not to mention, he was very friendly! I would definitely do business with EndPCNoise.com again!
FIVE STAR RATING!
~Scott - completely satisfied first time customer. This review was modified by its author, ibawanzingee, on
7/2/09 8:05 PM.
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6/12/09 4:16 AM
I ordered a Zalman quiet CPU fan on a Sunday, and it was shipped on Monday. It arrived 2 days ahead of the UPS schedule in perfect condition. This company is the epitome of efficiency.
Rochelle Paris, NY
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4/24/09 5:28 PM
I called looking for a quiet CPU cooler, and the rep recommended and sold me one that would not fit into my case. I clearly told him that the case was only about 6 inches wide. He said this cooler (Noctua U12P) only needed 4 inches of clearance. In fact it needs 6.22 inches. When I called to say the cooler wouldn't fit, they could offer no help at all, and said all I could do would be request an RMA number, return the cooler for credit, and then order another model. It took 4 days to get an RMA number and I had to call repeatedly to ask why the RMA number was not sent before finally getting it. In the end, I was offered an apology and pre-paid shipping to return the unit. Based on other reviews I think this is a good seller, but somehow I 'fell through the cracks' with my small purchase. This review was modified by its author, rtinn1, on
4/27/09 1:29 PM.
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4/19/09 4:31 PM
Great customer service. I bought an Antec Power Supply unit. When I installed it it shot sparks & smoked. I was worried what would happen, but when I emailed endpcnoise Luke in customer service immediately responded to tell me they were sending me a replacement. I installed that one and its running perfectly. No sparks! Thanks Luke.
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4/14/09 7:55 PM
Absolutely top-notch products & after sales service !!!
Customer service (Luke) was extremely patient & helpful before & AFTER my order was placed.
I had even forgotten to include some minor accessories (after sending a money order) but when I contacted them to explain my problem they simply decided to include them with my order for free.....try getting that kind of consideration from another online reseller !!!
I have worked in sales & customer service, & believe me these guys are absolutely fantastic.
Great price, fast delivery, & unbeatable service.
I will always check their site before buying anything & you know what .... even if they aren't necessarily the cheapest (although they usually are) I will still choose to buy from them. My experience was that great.
I strongly recommend "Endpcnoise" to everyone.
This review was modified by its author, Philip T, on
4/14/09 8:02 PM.
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4/14/09 12:48 PM
EndPCNoise is just what the name says. They have the best selection of PC quieting equipment I've seen. Shipment is swift, and the once I had a question for them, customer service was quick to get back to me with an answer. They are good folks.
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4/8/09 6:00 PM
I had to update my last review. Luke contacted me and took care of the problem of the incorrect part. I am now a happy camper. There was some extenuating circumstances which attributed to the late reply to my emails. This review was modified by its author, LRankin, on
4/9/09 11:22 PM.
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3/30/09 4:50 PM
I had some problems with ordering and canceling an order and was helped out by Luke in sales (who also spent considerable time helping me with the original order). The problem took several emails to straighten out and every time I emailed Luke answered the email within a couple of hours each time (most stores you're lucky if you get a response within a week!)all this was done for just an $11 order. This company is truly a top notch store and very lucky to have an employee like Luke. I would do business with them again and highly recommend them to any one. And I want to personally thank Luke for all his help. This review was modified by its author, paulapatti4, on
3/30/09 4:52 PM.
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3/16/09 7:24 PM
I purchased one of their Music Workstation PC's. The PC is exactly as they described it - powerful and very very quiet.
The website was easy to use and understand. Customer service was helpful and quick to respond to my questions. They answered my questions, some good some showing my ignorance, politely and professionally.
I would recommend this company to others.
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2/24/09 2:51 PM
Good inventory selection for the computer hobbyist. Prompt and professional service. Fast delivery. Very pleasant shopping experience. Highly recommended.
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9/12/08 11:53 AM
These folks sure know how to build a solid PC! I had a few "special" requirements - one involved extra PCI slots for some "older" cards and hardware and they were able to find a motherboard that fit the bill. The PC is SUPER quiet - and built like nothing I've EVER seen before! Their support is also excellent - usually answering questions the same day I email them. Highly recommended.
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