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"We shopped the "Big Box Stores" and got both a carpet quote and a laminated wood floor quote, the quotes cost us $50, which is supposed to be credited to the order. Anyway, we called Empire Today because they give free quotes. After we negotiated a little the Empire rep's "all inclusive" carpet price quote was about $100 less than the Big Box carpet quote. The Empire quote for the laminate wood flooring was $300 higher, but the Empire rep also explained that they are the only ones anywhere that give a "topical water warranty" on laminate. Considering the customer service, warranty and price we are planning to go with Empire. We have to wait for our tax refund before we can actually make the purchase, but so far Empire is very fair."