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Store Rating and Reviews EmartBuy Ltd

Homepage: http://www.emartbuy.com/ Shop Now at EmartBuy Ltd
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can contact reviewers.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 5.00 / 10
Six-Month Reviews: 6
Lifetime Reviews: 32

   


Lifetime Rating: 5.23 / 10
All Stores Avg.: 8.13
6.67 Pricing of Products and Services
5.00 Likelihood of Future Purchases
5.00 Shipping and Packaging
4.00 Customer Service
0.00 Return or Replacement
Show Reviews Read all 32 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
Expand | | |
Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
135 N Main St  
Washington Court House OH 43160
customer support email:
sales@emartbuy.com
phone:
1-(740)-739-9809
customer support:
1888-538-9502 (TOLL FREE)
business hours (est):
8:00am - 5:00pm Mon-Fri  
Closed Sat and Sun

FAX: (740) 333-4698


Trust and Ethics Policy
 EmartBuy Ltd Customer Reviews
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Reviews 1 - 15 of 32
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Featured Customer Review
Very Satisfied
Reviewer: Crash PI
User Rating: 
Click Here to See the Profile for Crash PI

2/3/09 6:30 PM
Super price, Super service. Ordered 01/29, Shipped (FREE) 01/29 Rec'd USPS 01/31. Good Seller. Read More


Very Dissatisfied
Reviewer: lordbrisbane
Click Here to See the Profile for lordbrisbane

11/10/09 5:46 PM
Purchased a memory stick from EmartBuy, and received an out of package one that would not work with my camera. The item's description did not mention it would be out of package or OEM, I thought I was buying a retail item not something used. When I sent it back for a refund, they claimed it tested out fine, but when I purchased a replacement from another retailer I didn't have any problems. Still they refused a full refund, and charged me a restocking fee plus shipping costs. Beware this seller, their item descriptions are deceptive, their refund policy is insufficient, and their customer service is lacking.

Very Dissatisfied
Reviewer: egale17
User Rating: 
Click Here to See the Profile for egale17

8/31/09 6:45 PM
Ordered a USB flash drive this morning. Showed as in stock on website. This afternoon they cancelled my order with no explanation. You would think if there was a problem with my order they would have contacted me first or at least cancelled with some sort of explanation. What a way to do business.  
 
This was my first and last order with eMartBuy.

Very Satisfied
Reviewer: ozarowski
Click Here to See the Profile for ozarowski

7/14/09 2:14 PM
Excellent price, service and turnaround on shipping. Highly recommended.

Very Dissatisfied
Reviewer: exnicios
Click Here to See the Profile for exnicios

7/14/09 12:32 PM
They get you with the shipping. a $16 order for SD memory cards had $66 in shipping and have not received the order. In a word I would say they ripe you off! Stear clear of these guys!  
 
Emartbuy.com's response is incorrect. They have NOT offered a refund and I contacted Buy.com and they state that it is NOT their policy but the vendor's. the actual shipping cost was $4, they charged me $66. once the fraudulane shipping is added to the item cost the price is more than anyone else on-line.

This review was modified by its author, exnicios, on 7/21/09 9:52 AM.

Reseller Reply    
Posted by
7/21/09 10:18 AM
Please call us at Telephone 1-(740)-739-9809 for a resolution.

EmartBuy Ltd
emartbuy

Very Satisfied
Reviewer: vive
Click Here to See the Profile for vive

7/12/09 2:09 PM
I bought a SanDisk Extreme III CF card. I was informed the order was shipped Monday of the 1st week. It arrived Friday of the 2nd week. I'm in Canada. So shipping to Canada with 1st class International mail was not quick, but within the window of one to two weeks. Overall, I'm pleased with this buying experience.

Very Satisfied
Reviewer: thkai
Click Here to See the Profile for thkai

6/9/09 9:50 PM
Excellent communication, fast shipping and very reasonable prices. Easy search for the right memory for your system. Just put your motherboard model in the search screen and it will display all compatible memory modules.  
Will buy from again!!

Very Satisfied
Reviewer: yruder
Click Here to See the Profile for yruder

5/13/09 3:56 PM
I was extremely satisfied by my experience with eMartBuy. My package arrived three business days after my order was placed (free shipping via USPS). I was very satisfied by the product, packaging and communication from this company. I would certainly look to do business with eMartBuy again should I require the types of products.

Very Satisfied
Reviewer: Beekeeper55957
User Rating: 
Click Here to See the Profile for Beekeeper55957

4/26/09 8:25 PM
Best price with shipping on a Patriot Xporter XT 8GB Flash Drive.  
 
Shipped quickly & packaged well.  

Very Satisfied
Reviewer: modaresi
Click Here to See the Profile for modaresi

3/29/09 10:13 PM
Unbelievable online retailer,at first I wasn't sure whether buy from them or not,because they are not very reputable and I found that on Google,many Google online retailers are scam,this one turned to be excellent,they shipped my item on the same day I placed my order and I received that 2 days after,unlike some famous online retailers like amazon that have 25,50,or even 100$ purchase requirements for their terribly slow shipping,they offer free first class shipping for all orders,but it's very fast.  
Their respond to inquires are quick as well.  
I recommend them to everyone.

Somewhat Satisfied
Reviewer: photo_journ
Click Here to See the Profile for photo_journ

3/11/09 8:48 AM
Purchase a 1Gbyte RAM upgrade module in Huly 2007. The memory module failed in February, 2008.  
 
The module was produced by Kingmax in Taiwan and carried a lifetime warranty.  
 
When I contacted EmartBuy received an abrupt response with an RMA form and asked to return the RAM along with $5 for return shipping and expect the replacement to take one to two months.  
 
After querying the return time (I live in Thailand) I was told Kingmax take one to two months to certify replacements and that time didn't include the shipping time.  
 
I emailed Kingmax in Taiwan and they made arrangements for me to RMA the module at their Thailand distributor.  
 
Fantastic service from the Thai distributor and Kingmax.  
 
I was evening willing to buy a new module from EmartBuy and have the credit applied after the faulty module was received and verified but wasn't able to.

Very Satisfied
Reviewer: boby49
Click Here to See the Profile for boby49

2/19/09 3:49 PM
They had the best price on "Patriot Xporter XT 8GB Flash Drive" with free shipping. I received the item within 2 days. Very happy with the purchase.

Very Satisfied
Reviewer: shnot
User Rating: 
Click Here to See the Profile for shnot

2/12/09 7:09 PM
this seller was quick, cooperative and called me back when I left a message. We received the item quickly and I would order from them again. Good price too.

Very Satisfied
Reviewer: dramsey30
Click Here to See the Profile for dramsey30

1/25/09 9:19 AM
I am very happy with my laptop memory from EmartBuy. In fact. I am in the process of buying a second 512MB from them right now. These are good guys. Buy from them.

Very Satisfied
Reviewer: khw9503
Click Here to See the Profile for khw9503

1/22/09 3:21 PM
Great reseller. Product arrived promptly just as presented.

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