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Stores > Ellesilk.com
  • Ellesilk.com

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    • ADDRESS
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    • BUSINESS HOURS
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      GENERAL PHONE
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      FAX
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    • SUPPORT EMAIL
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      SUPPORT PHONE
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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
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  • Review History & Profile See full Rating history

    Product & services pricing Rating 2.50/10 2.50/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Ellesilk.com by clicking a star below.
Rating 2/10
1/5
2016-03-07

utterly hideous experience

"steer clear of this site - I bought a nightdress that looked dreadful on me - I assumed they would refund but no, apparently nightdresses are intimate apparel therefore only an exchange is possible, but you have to pay for postage back to china, and then pay again for postage for the replacement item. I tried to get them to be reasonable but they wouldn't. And then to cap it all I got a bill for £29 from DHL. Always check where goods are coming from when you order online - if its outside the UK they don't often refund returns like you have to in the UK, and the postage/customs is hideous. "



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