4/5

posted May-11-2012

"I order from pobox and it was return to you because you do not deliver po. I reordered and it was shippes fedex, I think when someone order an item when order to be deliver to pobox the order should be refuse and tell customer not to order from po box, "

comment! report?

Is this review?… Helpful Cool Share

3/5

posted Apr-25-2012

"I did not receive my order. It was in stock when I placed my order. After two days they said it was out of stock and now it is in back order."

comment! report?

Is this review?… Helpful Cool Share

1/5

posted Mar-21-2012

"Beware of ordering from these guys!

I ordered an item through amazon, and it took them forever to ship the item to me. In fact, I'm still awaiting my order to come through.

I ordered my item over two weeks ago. And it still hasn't shipped yet. I called and emailed them multiple times and each time I keep getting told that the item will be shipped soon. Of course when I follow up with them, the item still hasn't shipped.

Their customer service is a complete joke. No one actually knows what's going on over there. And they laughed in my face when I said that I would write them up for their bad service. Very unprofessional.

This is ridiculous, I will never order anything from these guys again."

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Jan-31-2012

"Very fast shipping & good prices."

comment! report?

Is this review?… Helpful Cool Share

1/5

posted Jan-22-2012

"I ordered a router online waited 4 days only to find out they had none in stock and were unable to get any more and after l called them they sent an E-mail telling me they were cancelling my order .Customer service at this store sucks. l will not buy anything from them again."

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Jan-15-2012

"It took two days to proceess my order before shipment. My expectation was sameday processing"

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Jan-12-2012

"When I order my sony headphones, I got them for the cheapest price @Electronic Express without the taxes, fees and even the shipping. I spent money on what I bought only."

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Jan-06-2012

"Their website is built well and easy to navigate, price beat everyone else, and like I share below the shipping was quick.
Searching the web I found that Electronic Express had the best price on one of the tablets I was looking for so I jumped and bought it using the convenience of PayPal. The next day I did a search for EE and came upon some forums with less than favorable reviews which made me realize I had not gotten a shipping notification so I shot them an email. I never got a response to my email but I did receive the product 4 business days later. Pretty fast shipping for the week after Christmas."

comment! report?

Is this review?… Helpful Cool Share

5/5

posted Dec-25-2011

"I was a first time customer so didn't know what to expect. It was, however, very satisfying. Merchandise was exactly as advertised and received very quickly. Thank you ELECTRONIC EXPRESS, you haven't heard the last from me. B.A."

comment! report?

Is this review?… Helpful Cool Share

1/5

posted Dec-17-2011

"I ordered this product via Amazon on December 5th and immediately received a confirmation of the order from Amazon. After receiving the order confirmation I emailed Electronic Express (the supplier) on Monday December 5th to confirm an estimated ship date. Since I didn’t receive an email response, I called Electronic Express @ 1-888-257-7500 on Wednesday, December 7th to check on the order, I was advised that my order would ship on Monday, December 12th. When I didn’t receive an email confirmation regarding shipping on Monday, December 12th I called Electronic Express back to ask if the tablet had shipped. I was advised that the tablet did ship and that an email confirming the tracking information would be sent to me within 24-48 hours by FedEx. I never did receive a tracking information so I called Electronic Express back on Wednesday, December 14th to see where the tablet was and the customer service representative said “It was shipped out yesterday (Tuesday, December 13th), you will get that tracking information tomorrow because FexEx was closed by the time we turned the tablet over to shipping. By Friday December 16th I still hadn’t received a shipping confirmation so I call Electronic Express back and this time was advised that my tablet was on backorder. Naturally I’m livid, one because it’s my son’s Christmas gift, and second because I’ve been advised on three separate occasions that the tablet was going to be shipped, or in fact had shipped. I asked to speak to the manager, who had very broken English, and he said “well the tablets are on back order”. I explained to him that I had been told that the tablet shipped, or was in transit, THREE SEPARATE TIMES, and to date I had never received an email about the status of this order . He said that they’re supposed to get more tablets in over the weekend so it will probably ship on Monday, December 19th and he’ll send an email saying that they’re on back order. Seriously?!?

My recommendation is to find a new supplier, Electronic Express either doesn’t know their inventory levels and simply takes orders and makes promises when they don’t have the product. Either way this has been a miserable experience and it looks like my son will not have a tablet for Christmas. Oh and just this evening, December 16th, I did receive an email stating that this tablet is on backorder, gee thanks Electronic Express.

Posted on many blogs and Amazon in hopes of saving someone else the difficulty I've had with you. If I were Amazon I wouldn't use this vendor, poor service and accountability.

"

comment! report?

Is this review?… Helpful Cool Share